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Chart 5.13: Element 5<br />

Values and beliefs <strong>of</strong> staff are non-paternalistic.<br />

Ethos <strong>of</strong> maintaing dignity.<br />

78%<br />

184<br />

Chapter 5 Findings<br />

The type <strong>of</strong> language used in documenting care was largely functional and<br />

focused on physical care. This included comments like:<br />

“Bed-bath given and hoisted out onto chair.”<br />

However, some aspects <strong>of</strong> maintaining residents’ dignity were also evident:<br />

“Curtains drawn around patient while being attended to.”<br />

“Provide a private area for washing.”<br />

“Ensure patient has clean clothes at all times.”<br />

Even though the word “patient” is used here instead <strong>of</strong> “resident”, it does reveal<br />

22%<br />

that the resident’s requests/wishes were recognised and respected:<br />

“Patient likes her appearance and her clothes.”<br />

Evident<br />

Not Evident

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