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Maintain Dunning Levels<br />

Chapter 15 ■ Defining the Dunning Procedure and Correspondence<br />

Dunning levels allow you to assign dunning letters to your notices. As part of the credit control procedure,<br />

several letters are sent out systematically to remind business partners about open items. These letters are<br />

categorized into various levels (SAP allows a maximum of nine dunning levels). The first dunning level could<br />

be a very friendly reminder; the second is a bit firmer; and so on.<br />

Click the<br />

button at the top-left side of the Maintain Dunning<br />

Procedure: Overview screen to go to the Maintain Dunning Procedure: Dunning<br />

Levels screen (Figure 15-2).<br />

Figure 15-2. Maintaining dunning levels for your dunning procedure<br />

Update the screen by specifying the following items:<br />

Days in Arrears: The number of days an invoice is in arrears determines the<br />

dunning notice level that’s created for it. For example, if an overdue item is<br />

in arrears for two days, the payment program will create a dunning notice<br />

at dunning level 1. Likewise, if an overdue item is in arrears for 16 days, the<br />

payment program will create a dunning notice at level 2, and so on.<br />

Calculate Interest? The system calculates interest on the set dunning levels. For<br />

example, interests should be calculated on dunning levels 3 and 4.<br />

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