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Determine Call-Up Functions<br />

Chapter 15 ■ Defining the Dunning Procedure and Correspondence<br />

Call-up functions allow you to determine the correspondence type used online. For example, you can enter<br />

documents, settle payments, display documents and account balances, and process line items online when<br />

you activate the following functions:<br />

• DocEnt (document entry)<br />

• Pmnt (payment settlement)<br />

• DocDsp (document display)<br />

• AccDsp (account balance display and line item processing)<br />

To determine your call-up functions use this menu path: IMG: Financial Accounting (New) ➤ Financial<br />

Accounting Global Settings ➤ Correspondence ➤ Determine Call-Up Functions. Or use can transaction<br />

code OB79.<br />

The Change View “Call Options of Correspondence Types”: Overview screen is displayed. Click the<br />

button at the top of the screen to display the New Entries: Overview of Added Entries screen. Use<br />

the information in Table 15-4 to update that screen.<br />

Table 15-4. Activating the Necessary Items for the Online Functions<br />

CoCd Corr Correspondence Type DocEnt Pmnt DocDsp AccDsp<br />

C900 ACS1 X X X X<br />

Click the Enter button on the top-left side of the screen to confirm your settings and<br />

then save your efforts.<br />

Define Reply Addresses for Balance Confirmation<br />

As part of an audit process, balance confirmations are often sent to business partners asking them to<br />

confirm their account balances. Replies to balance confirmations are usually sent to a third party (such<br />

as an auditor), who has a different address than the company code initiating the balance confirmation<br />

notifications. The most notable balance confirmation letters are:<br />

Balance Confirmation: Allows you to generate letters notifying business<br />

partners of their account balance and to request a confirmation.<br />

Balance Notification: Allows you to send balance notification to business<br />

partners and to request a reply only if they disagree with the balance.<br />

Balance Request: Allows you to ask business partners to advise you on their<br />

account balance based on their own records.<br />

To define reply addresses for balance confirmations, follow this menu path: IMG: Financial Accounting<br />

(New) ➤ Accounts Receivable and Accounts Payable ➤ Business Transactions ➤ Closing ➤ Count ➤<br />

Balance Confirmation Correspondence ➤ Define Reply Address for Balance Confirmation.<br />

The Change “Company Code-Dependent Address Data”: Overview screen is displayed. Click the<br />

button at the top of the screen to go to the New Entries: Overview of Added Entries screen<br />

(Figure 15-11).<br />

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