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Summary
Chapter 15 ■ Defining the Dunning Procedure and Correspondence
This chapter explained what dunning is and talked a bit about how to define a dunning area. You learned
how to define a dunning procedure. You also learned how to specify dunning levels, charges, and
minimum amounts for your dunning procedures. You learned how to assign text to the dunnings and how to
specify the G/L indicators for each dunning procedure. You also learned how to use SAP’s correspondence
features. You learned how to define correspondence types, assign programs to correspondence types,
define details for correspondence forms, determine call-up functions, and add a reply address for balance
confirmations.
The next chapter looks at configuring special G/L transactions. As part of this customizing activity, you
will learn you how to define various types of down payments, define tax clearing accounts, and use various
special G/L transactions, including guarantees (automatic offsetting entry (statistical), down payments
(free offsetting entry), and bills of exchange (noted items).
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