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Chapter 17 ■ End User - Accounting Document Posting
Figure 17-14. The Clearing Incoming Payments with Open Items screen
The open items on the customer account are displayed. Notice that the amount balances are activated
(blue). Since the payment received is only for an item on the account and not the entire open item balance,
you must deactivate all the activated items. To deactivate the activated items, click the Click the Select All
button below the Account items on the left side of the screen to select all the displayed open items on the
account. Click the Deactivate
button to deactivate all the activated open items. All the open items
will turn black to indicate they are deactivated.
To process the open items you will now have to activate the line item that you want to clear with the
incoming payment. Click the line item that you want to clear—2000—(this is the first item on the account item
on the screen). Notice that the Amount Entered and Not Assigned fields on the bottom-right side of the screen
in Editing Status section below the account item have reduced to 1960 and the Assigned field is now zero. The
reduction in the entered amount is due to the discount offered to the customer as part of terms of payment.
Click the Activate
button to activate the line item that you want to use to clear the incoming
payment. The Amount Entered and Assigned fields show the amount you are clearing, and the Not Assigned
field is set to zero (Figure 17-15).
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