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Chapter 15 ■ Defining the Dunning Procedure and Correspondence<br />

Always Dun? This allows the dunning program to always dun the overdue item<br />

at the last dunning level so that no item is skipped at this level.<br />

Print All Items: This allows you to print an overview of the customer/vendor<br />

account balance at the specified level.<br />

Payment Deadline: This determines the new payment deadline printed on the<br />

dunning notice. It’s best to use a basic 12-month calendar to avoid the payment<br />

deadline falling on a weekend.<br />

Always Dun in Legal Dunning Proc.: Selecting this option allows you to print<br />

dunning notices using a legal dunning procedure, regardless of whether any<br />

changes have taken place in the account or not.<br />

Maintain Charges<br />

Sometimes a small fee may be charged on overdue items at certain dunning levels. Dunning charges are<br />

displayed only in the dunning letter; no other entry takes place in the system. Dunning charges are entered<br />

in a customer account manually.<br />

Click the button to go to the Maintain Dunning Procedure: Charges screen. The Dunning<br />

Charges dialog box pops up, allowing you to specify the currency you want to use for your dunning charges.<br />

Assume you want to use your company code currency for charges. Enter your company country currency<br />

key (for example, GBP) in the Currency field in the dialog box and click the Enter button. The Maintain<br />

Dunning Procedure: Charges screen is displayed (Figure 15-3).<br />

Figure 15-3. Specifying charges for a dunning procedure<br />

Specify the dunning levels and charges you want to apply to each dunning level<br />

and click the Enter button at the top-left side of the screen to confirm.<br />

The next step is to specify the minimum amount you want to apply to your dunning levels.<br />

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