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Managing Sticky Situations at Work

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102 <strong>Managing</strong> <strong>Sticky</strong> <strong>Situ<strong>at</strong>ions</strong> <strong>at</strong> <strong>Work</strong>HOW GOOD A TEAM PLAYER ARE YOU?Answer True or False to the following 10 st<strong>at</strong>ements.1. I come to meetings 5 to 10 minutes l<strong>at</strong>e.2. I am the first one <strong>at</strong> each meeting.3. When team members disagree, I find myself siding with the samepeople.4. I truly believe I could be more successful without the bother ofteam work.5. I am often selected to lead the team or to take a prominent roleon the team.6. When everyone on the team agrees, I tend to agree, too.7. When the team reaches a decision but I have doubts, I voice myconcerns.8. I look <strong>at</strong> my w<strong>at</strong>ch often during team meetings.9. When things are not clear, I ask questions.10. If I think someone on the team is left out, I try to include them.Get your results in Appendix 1.STICKY SITUATION #12:AMAJOR CLIENT STORMS OUT OF THE ROOMReuben owns a medium-sized interior decor<strong>at</strong>ion firm, whichspecializes in corpor<strong>at</strong>e buildings and medium-sized hotels. Reubenlikes to work with a team of professionals, including thearchitect, the contractor, and his own design staff. Last weekReuben sold a proposal to a new client. The client, FJ Lewis, representsa large mortgage firm, headquartered in London butbeginning to reloc<strong>at</strong>e to the United St<strong>at</strong>es. FJ hired Reubenalong with the architect and contractor, independently. Noneof the parties have worked together on previous projects. Reubenasked FJ to call a meeting so they could begin the job in a team<strong>at</strong>mosphere.The meeting convened in Reuben’s conference room. Thearchitect, Marsha Malone, arrived first. Reuben gave her a short

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