Managing Sticky Situations at Work

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Appendix 2Special Tools and ResourcesBLOGSSay It Just Right Blog, www.totalcommunicationscoach.com/blog.Water Cooler Wisdom, http://alexandralevit.typepad.com.The Woman’s Dish, http://womensdish.com.The Big Bad Boss, www.bigbadboss.com.360 ASSESSMENTS—WWW.CCL.ORGEven though there are many 360 assessments on the market, theCenter for Creative Leadership is the gold standard. It provides themost reliable and valid data in comparison to a large data pool. It alsoprovides online and paper administered instrumentation, scoring, andratings at a fraction of the cost of other companies.Benchmarks®—Designed to measure your leadership in comparisonto other leaders at your level and in comparison to scores others giveyou. Measures 16 leadership capacities and 5 things that could potentiallystall your career. Benchmarks is a great tool for mid-to-uppermanagement and for people who show leadership potential. Thisinstrument has the largest normative base.
206 Appendix 2360 By Design®—Designed to fit your organization or industry. Measures11 competencies and 3 problems that can stall a career. Includeswritten comments by the raters. 360 by Design is a great tool forupper-level CEOs.Executive Dimensions—Designed for CEOs, COOs, and presidents ofnoneducational organizations with more than 1,000 people. Onehundred sixty-seven in the normative base. Measures 16 leadershipcapacities and includes written comments by raters.Prospector®—Designed for high potentials, namely, people who demonstratea talent and propensity for leadership. Also a great tool foridentifying people with potential to work in another country andadapt to another culture. Measures 11 leadership capacities andincludes written comments by raters.INDIVIDUAL PERSONALITY INVENTORIESMy BEST Profile—BEST® instruments—This is the simplest instrumentto administer and to understand. It provides basic informationabout personality traits. It scores 17 traits and actions in 16 situations.The instrument does not give a deep personality analysis. It simplyprovides enough information to enable others to better understandeach other. James H. Brewer developed this instrument in 1988. Forordering information, check out www.hrdq.com.DiSC Personality Inventory—This well-known assessment has a largedata base. The Original DiSC Profile has been around for 35 years.For information check out www.discprofile.com.Myers-Briggs Type Indicator®—This inventory is one of the most wellknown. It provides extensive information about personality type. Thestyles are difficult to remember and to define. If, however, you arelooking at a deeper examination of your type, this is the best choice.For more information, check out www.myersbriggs.org.
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Managing StickySituations at WorkCo
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ContentsIllustrationsviiAcknowledgm
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AcknowledgmentsAs a disclaimer, all
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xiiIntroductionis the word that oft
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xivIntroduction4. You supervise a g
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Chapter 1The Say It Just Right (SIJ
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The Say It Just Right (SIJR) Model
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Chapter 2Personality OverlayAtthiss
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Personality Overlay 19BOLD PERSONAL
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Personality Overlay 21energy seems
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Larry is clearly a Technical person
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Personality Overlay 25‘‘John kn
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Personality Overlay 27Resolve the I
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Chapter 5Sticky Situations with Cli
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Chapter 6Sticky Situations with Sub
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Sticky Situations with Subordinates
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Chapter 7Sticky Situations in Meeti
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Chapter 8Sticky Romantic Situations
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Sticky Romantic Situations in the O
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Page 230 and 231: Index 211hot seat, 35-39How Good a
Page 232: Index 213Teenage Daughter Is Busted
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Managing Sticky Situations at Work

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