Managing Sticky Situations at Work

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Appendix 1 203HOW GOOD A TEAM PLAYER ARE YOU?1. False2. True3. False4. False5. True6. False7. True8. False9. True10. TrueCHAPTER 7If you scored from 8–10, you are a great team player. That means youcome to meetings on time or early, you voice your concerns even ifeveryone in the group disagrees, you work to bring in other opinions,and you recognize the value of team work.CHAPTER 9HOW STRATEGIC AN INTERVIEWER ARE YOU?1. False2. False3. False4. True5. False6. True7. False8. True9. True10. FalseIf you scored between 8–10, you are conducting strategic interviews.Strategic interviews focus on the person and are behavior based.
204 Appendix 1Strategic interviewers do not ask future related or hypothetical questions.A strategic interview uses the POINT process which includesplanning, openness, intentional listening, and testing.RATE YOUR ETIQUETTE QUOTIENT1. False2. False3. False4. True5. True6. True7. False8. True9. False10. True11. False12. FalseCHAPTER 10A score of 10 and above gives you a high Etiquette Quotient and tellsyou that you are aware of the changing workplace environment.
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Managing StickySituations at WorkCo
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Managing StickySituations at WorkCo
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ContentsIllustrationsviiAcknowledgm
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AcknowledgmentsAs a disclaimer, all
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xiiIntroductionis the word that oft
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xivIntroduction4. You supervise a g
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Chapter 1The Say It Just Right (SIJ
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The Say It Just Right (SIJR) Model
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Chapter 2Personality OverlayAtthiss
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Personality Overlay 19BOLD PERSONAL
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Personality Overlay 21energy seems
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Larry is clearly a Technical person
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Personality Overlay 25‘‘John kn
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Personality Overlay 27Resolve the I
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Chapter 5Sticky Situations with Cli
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Chapter 6Sticky Situations with Sub
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Sticky Situations with Subordinates
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Chapter 7Sticky Situations in Meeti
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Chapter 8Sticky Romantic Situations
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Sticky Romantic Situations in the O
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