Managing Sticky Situations at Work
Managing Sticky Situations at Work
Managing Sticky Situations at Work
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202 Appendix 14. True5. False6. False7. True8. False9. False10. FalseIf you answered correctly on 8 or more, you tend to be a straighttalker. This skill will enable you to confront people when sticky situ<strong>at</strong>ionsarise. Question number 3 rel<strong>at</strong>es to being open when confrontingsomeone. When you do not express your feelings, you tendto close up. This does not mean you should get overly emotional. Ifyou are feeling emotional, you should postpone the SIJR Convers<strong>at</strong>ionuntil you feel calmer. Question 6 suggests immedi<strong>at</strong>ely confrontingsomeone with a ‘‘bad <strong>at</strong>titude.’’ The answer is false becausewe do not know wh<strong>at</strong> a ‘‘bad <strong>at</strong>titude’’ looks like. You must first determinewh<strong>at</strong> the person does th<strong>at</strong> makes you think he or she has a bad<strong>at</strong>titude. By so doing, you can address specific behaviors.CHAPTER 3ARE YOU A DIFFICULT PERSON?R<strong>at</strong>e how difficult you are or you are not with the following scale:Add up your score:• 8–20: Not too difficult (the lower the score the better)• 12–31: Somewh<strong>at</strong> difficult• 23–40: You are a difficult personIf you turn out to be somewh<strong>at</strong> difficult or a difficult person, you canchange your behavior. Look <strong>at</strong> the questions where you had the highestscores. List three things you can do differently in order to lowerthose scores. It might be helpful for you to consider taking a 360Leadership Assessment (see Appendix 2 for resources) and to hire acoach.
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