Managing Sticky Situations at Work
Managing Sticky Situations at Work
Managing Sticky Situations at Work
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Index 213Teenage Daughter Is Busted,193<strong>Sticky</strong> Situ<strong>at</strong>ion Quotient, xiii–xivStone, Douglas, 12, 81, 83Storming Stage in groups, 100–101, 104, 107, 109, 117. See alsoStages of Team Developmentstr<strong>at</strong>egic interview: behavior-basedinterviewing, 142, 143, 147;characteristics, 143; defined,142–43; gut-level decisions,142–43; history, 142–43; HowStr<strong>at</strong>egic Are You, 148–49;laissez-faire interview, 143;POINT selection process, 142–43; Str<strong>at</strong>egic Interviewing: Skillsand Tactics for Savvy Executives(Curtis), 141; structured interview,142–43Symp<strong>at</strong>hetic personality, 18; caseanalysis, 33, 39, 67, 95, 129,167, 172, 180; characteristics of,21–22, 38, 41–42, 48, 50, 53,65, 69, 75, 91, 110, 135, 137,146, 154, 166, 170–71; ingroups, 21; teens, 195team, 19, 99; components of highperformance, 98–99; cliques, 97,107–11, 117; size of highperformance, 98; stages of, 99–100; virtual meetings, 114–16.See also group dynamicsTechnical personality, 18; caseanalysis, 23, 33, 38, 42, 87, 116,126, 146, 167; characteristics of,20–21, 42, 48, 48, 60, 65, 69,75, 85, 91, 105, 110, 126, 135,146, 160, 166, 170, 180, 185,186; in meetings, 21, 114;leaders, 117; teens, 195teenagers, personality overlay,195–96text messaging. See instantmessagesthird story, 12–13, 81Three C’s, xiii, 5, 8–9, 11, 15, 17,27, 45, 81, 192. See also Change,Compassion, CuriosityTuckman, Bruce, 99turnover, 142virtual team, 112–14, 117<strong>Work</strong>ing with You Is Killing Me:Freeing Yourself from EmotionalTraps <strong>at</strong> <strong>Work</strong> (Crowley andElster), xiiworkplace, xii–xv, 191; romance in,119–21; the new, 121, 155, 157;women in, xii, 119–20
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