Commission on the Reform of Ontario's Public Services

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Achieving improvements in organizational effectiveness and productivity across the BPS through a centrally-driven “top-down” approach is highly unlikely to succeed given the sheer size and complexity of the entire BPS. A government-led approach that is more likely to achieve some of the desired objectives across BPS industries is one that supports professionalism, diffusion of best practices and innovation. Government-led reform of public-sector management and human resources management practices (including labour relations and collective bargaining) requires a comprehensive strategy that: � Sets out common global objectives to be achieved across organizations, including an expectation of sustainable outcomes (without necessarily being specific); � Supports the development of objectives, and strategies to achieve those objectives, that are more specific to organizations/sectors with unique requirements; and � Requires that organizations develop metrics/benchmarks to measure progress. A Broad Vision The government should clearly set out the objectives and context for labour relations in a public document, and summarize these objectives in subsequent opportunities. It should signal, in the most respectful fashion, the strong intention to achieve low or no cost increases for total compensation across the BPS (defined broadly to include not only wages but also work conditions, flexibility, benefits, and so on, so that potential wage increases could be offset by other aspects of the agreement) and productivity increases. Such a document will provide the opportunity to seek labour co-operation in these efforts; will put government in the best possible position to achieve the desired outcomes; and is necessary should bargaining not ultimately produce the desired results. Many public-sector workers have agreed to contracts that include a moderation of compensation increases. Non-bargaining employees have had some moderation legislatively imposed. However, some large employee groups are just now entering into bargaining rounds in which they will be asked to make trade-offs. Given the high percentage of spending on health and education, it is appropriate that employees in these sectors do their part. The stakes are high. The government will need to work collaboratively and co-operatively with BPS employers and bargaining agents to reach compromises that recognize fiscal reality. The government may have to take and maintain hard positions in the face of disagreement and disruption; however, all parties should have a shared focus on results. 380
Chapter 15: Labour Relations and Compensation It is also important for the government and its BPS partners to realize that moderation in compensation will be difficult to maintain over the long term. A broad vision for labour relations must recognize this and plan for the future. Wages must be moderated in the near term, but it will be transformation and productivity increases that ultimately allow the government to provide sustainable services into the future. 381
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2012 COMMISSION O N T H E REFORM O
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For electronic copies of this docum
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Chapter 4: Making Transformation Wo
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Chapter 9: Employment and Training
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Chapter 18: Revenue Integrity Incre
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This context lifts the task ahead w
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Action must begin very soon. The de
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xii Dominic Giroux, Commiss
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Photo Credit: Jovan Matic xiv Carol
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First, we assessed the 2011 Budget
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How did we get to this point? For m
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6 TABLE 1. Three Views of the Outlo
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This permits post-secondary educati
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How does our scenario for the perio
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The “don’ts” are proposals th
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Several measures would strengthen t
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Health care is the Ontario governme
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There are inefficiencies in the hea
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20 Service Delivery � Mostly publ
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Our first recommendation is that th
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Evidence should drive policy. Medic
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One potential way to reduce overall
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Elementary and Secondary Education
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Non-Teaching Staff: Since 2002-03,
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Delivering Services More Efficientl
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Simply maintaining the status quo r
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� Mandate agreements should inclu
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Benefit programs are delivered thro
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Child Welfare: In this case, as wit
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With so many services provided by s
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Over the past decade, the Ontario g
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Urban transportation is a particula
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Environment and Natural Resources R
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� Aging infrastructure is deterio
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Labour Relations and Compensation T
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Leaders in the OPS and BPS should b
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In a number of areas, efficiencies
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Revenue Integrity Across a range of
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Contraband tobacco is another issue
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Risks Posed by the Federal Governme
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� Long-term health costs outstrip
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Immigration settlement and integrat
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Chapter 1: The Need for Strong Fisc
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The Budget Scenario Chapter 1: The
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80 60 40 20 0 Rest of Canada Ontari
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Revenue Implications Chapter 1: The
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TABLE 1.1 Three Views of the Outloo
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Conclusion Chapter 1: The Need for
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Chapter 2: The Fiscal Challenge in
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The Challenge Chapter 2: The Fiscal
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Chapter 3: Our Mandate and Approach
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Chapter 5: Health Chapter 5: Health
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Chapter 5: Health Indeed, quality a
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The Cost: Now and Ahead Chapter 5:
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Is the Health Care System Sustainab
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Chapter 5: Health In Ontario, a few
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Chapter 5: Health Case Study #1: A
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Chapter 5: Health Canada’s health
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Canada falls short on many measures
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There are inefficiencies in the hea
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Chapter 5: Health A broader perspec
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Chapter 5: Health However, this is
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Mental health and addiction issues
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Chapter 5: Health Today, however, t
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Service Delivery Chapter 5: Health
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Chapter 5: Health Medical schools p
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Chapter 5: Health There is much to
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Recommendation 5-2: Evaluate all pr
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Chapter 5: Health Several key princ
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Chapter 5: Health There are more th
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Optimize Human Resources Capacity C
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Chapter 5: Health The LHINs should
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Chapter 5: Health Recommendation 5-
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Chapter 5: Health Despite variation
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Chapter 5: Health The ministry shou
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Chapter 5: Health � An “assess
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Chapter 5: Health The Commi
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Cost Efficiencies Chapter 5: Health
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Chapter 5: Health The stakeholders
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Chapter 6: Elementary and Secondary
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Affordability of the Full-Day Kinde
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Class Sizes Chapter 6: Elementary a
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Reform of Provincial Schools Chapte
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Chapter 7: Post-Secondary Education
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Need for Clear Objectives Chapter 7
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9,000 8,000 7,000 6,000 5,000 Unive
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Chapter 8: Social Programs Chapter
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The Challenge Chapter 8: Social Pro
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Chapter 8: Social Programs Recommen
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Chapter 8: Social Programs In the a
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Initial Assessment Chapter 8: Socia
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Chapter 8: Social Programs To quali
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Chapter 8: Social Programs While th
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Youth Justice Chapter 8: Social Pro
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General Approach � Transaction fo
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Employment and Training Services Pr
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Chapter 10: Immigration The Economi
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TABLE 10.1 Permanent Residents Admi
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Chapter 10: Immigration Recommendat
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Other Integration Issues Chapter 10
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TABLE 10.4 Integration Program Fund
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Chapter 10: Immigration A new COIA
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Chapter 11: Business Support Chapte
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� Investment in post-secondary ed
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TABLE 11.1 Total Business Tax Relie
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Types of Business Support Chapter 1
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Chapter 11: Business Support The pr
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Chapter 11: Business Support An Ill
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Chapter 11: Business Support To fun
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Chapter 11: Business Support Tax ex
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Chapter 11: Business Support For ex
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Appendix 11.1 List of Business Supp
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Chapter 12: Infrastructure, Real Es
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Transportation Chapter 12: Infrastr
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TABLE 19.2 Historical and Projected
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Chapter 19: Liability Management Re
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Chapter 19: Liability Management Re
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Social Housing Chapter 19: Liabilit
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Chapter 19: Liability Management Fo
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Chapter 19: Liability Management Fo
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Chapter 20: Intergovernmental Relat
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CHART 20.1 Ontario’s Share of Fed
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CHART 20.3 Ontario’s Fiscal Gap 1
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Potential Federal Impacts on Ontari
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Long-Term Health Costs Likely Outpa
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TABLE 20.2 Selected Examples of Tra
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CHART 20.7 2011-12 Equalization Ent
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Canada Social Transfer Chapter 20:
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Chart 20.10 Employment Outcomes for
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Green Energy Chapter 20: Intergover
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Environmental Protection and Regula
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CHART 20.11 2009 Municipal Revenues
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Infrastructure, Real Estate and Ele
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Appendix 1: Commission</str
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Appendix: Commission</stron
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Recommendation 8-9: Advocate for fe
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Chapter 11: Business Support Append
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Chapter 13: Environment and Natural
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Chapter 15: Labour Relations and Co
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Chapter 16: Operating and Back-Offi
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Chapter 17: Government Business Ent
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Chapter 18: Revenue Integrity Appen
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Appendix 2: List of Acronyms ABCs a
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FIT feed-in tariff FSCO Financial S
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MTCU Ministry of Training, Colleges
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REA Renewable Energy Approval RFP r
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Commission on the Reform of Ontario's Public Services

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