Commission on the Reform of Ontario's Public Services

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Chapter 9: Employment and Training Services Why Provide Employment and Training Services? ................................................................................................. 277 Ontario Labour-Market Challenges ......................................................................................................................... 278 Employment and Training Services Provided by Ontario Ministries........................................................................ 279 Strengthening Labour-Market Information and Evidence-Based Policy .................................................................. 283 Leveraging Workforce Planning Boards.................................................................................................................. 284 Improving the Link between Training and Economic Development ........................................................................ 285 Ontario’s Apprenticeship System ............................................................................................................................ 286 Chapter 10: Immigration The Economic Importance of Immigration .............................................................................................................. 287 Recent Trends in Immigration ................................................................................................................................. 288 Immigrant Integration .............................................................................................................................................. 291 Chapter 11: Business Support Economic Vision ..................................................................................................................................................... 299 Poised for Growth ................................................................................................................................................... 302 Types of Business Support ..................................................................................................................................... 305 Our View on Business Subsidies ............................................................................................................................ 308 Chapter 12: Infrastructure, Real Estate and Electricity Infrastructure........................................................................................................................................................... 321 Real Estate ............................................................................................................................................................. 326 Electricity................................................................................................................................................................. 327 Chapter 13: Environment and Natural Resources Need for Transformation ......................................................................................................................................... 335 iv
Chapter 14: Justice Sector Table of Contents Historical Context ....................................................................................................................................................347 <strong>Commission</strong> Principles and Goals for the Justice Sector ........................................................................................351 Efficiencies ..............................................................................................................................................................357 Capital Infrastructure...............................................................................................................................................359 Federal Government ...............................................................................................................................................360 Chapter 15: Labour Relations and Compensation Size of Broader Public-Sector Labour Force and Degree of Unionization ..............................................................363 Trends in Ontario Labour Relations and Employment.............................................................................................364 Total Compensation ................................................................................................................................................364 The Challenge.........................................................................................................................................................366 Principles.................................................................................................................................................................368 A Balanced, Effective and Transparent System......................................................................................................369 Chapter 16: Operating and Back-Office Expenditures Context....................................................................................................................................................................383 The Challenge.........................................................................................................................................................386 ServiceOntario Transformation ...............................................................................................................................387 Review Existing Agency Mandates .........................................................................................................................390 Expand the Use of Delegated Administrative Authorities to Deliver Regulatory Services.......................................391 Use Alternative Service Delivery Options for Information and Information Technology Functions..........................394 Balance the Requirements of Accountability and Efficiency for Government Operations .......................................395 Expanding Shared Services to the Broader Public Sector ......................................................................................396 Create Efficiencies in the Administration of Transfer Payment and Grant Programs ..............................................400 Chapter 17: Government Business Enterprises Ontario’s Government Business Enterprises ..........................................................................................................403 Creating Additional Value from Ontario’s GBEs......................................................................................................406 v
Page 1: 2012 COMMISSION O N T H E REFORM O
Page 4 and 5: For electronic copies of this docum
Page 6 and 7: Chapter 4: Making Transformation Wo
Page 10 and 11: Chapter 18: Revenue Integrity Incre
Page 12 and 13: This context lifts the task ahead w
Page 14 and 15: Action must begin very soon. The de
Page 16 and 17: xii Dominic Giroux, Commiss
Page 18 and 19: Photo Credit: Jovan Matic xiv Carol
Page 20 and 21: First, we assessed the 2011 Budget
Page 22 and 23: How did we get to this point? For m
Page 24 and 25: 6 TABLE 1. Three Views of the Outlo
Page 26 and 27: This permits post-secondary educati
Page 28 and 29: How does our scenario for the perio
Page 30 and 31: The “don’ts” are proposals th
Page 32 and 33: Several measures would strengthen t
Page 34 and 35: Health care is the Ontario governme
Page 36 and 37: There are inefficiencies in the hea
Page 38 and 39: 20 Service Delivery � Mostly publ
Page 40 and 41: Our first recommendation is that th
Page 42 and 43: Evidence should drive policy. Medic
Page 44 and 45: One potential way to reduce overall
Page 46 and 47: Elementary and Secondary Education
Page 48 and 49: Non-Teaching Staff: Since 2002-03,
Page 50 and 51: Delivering Services More Efficientl
Page 52 and 53: Simply maintaining the status quo r
Page 54 and 55: � Mandate agreements should inclu
Page 56 and 57: Benefit programs are delivered thro
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Child Welfare: In this case, as wit
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With so many services provided by s
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Over the past decade, the Ontario g
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Urban transportation is a particula
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Environment and Natural Resources R
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� Aging infrastructure is deterio
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Labour Relations and Compensation T
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Leaders in the OPS and BPS should b
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In a number of areas, efficiencies
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Revenue Integrity Across a range of
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Contraband tobacco is another issue
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Risks Posed by the Federal Governme
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� Long-term health costs outstrip
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Immigration settlement and integrat
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Chapter 1: The Need for Strong Fisc
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The Budget Scenario Chapter 1: The
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80 60 40 20 0 Rest of Canada Ontari
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Revenue Implications Chapter 1: The
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TABLE 1.1 Three Views of the Outloo
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Conclusion Chapter 1: The Need for
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Chapter 2: The Fiscal Challenge in
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The Challenge Chapter 2: The Fiscal
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Chapter 3: Our Mandate and Approach
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Chapter 4: Making Transformation Wo
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Chapter 5: Health Chapter 5: Health
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Chapter 5: Health Indeed, quality a
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The Cost: Now and Ahead Chapter 5:
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Is the Health Care System Sustainab
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Chapter 5: Health In Ontario, a few
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Chapter 5: Health Case Study #1: A
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Chapter 5: Health Canada’s health
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Canada falls short on many measures
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There are inefficiencies in the hea
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Chapter 5: Health A broader perspec
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Chapter 5: Health However, this is
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Mental health and addiction issues
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Chapter 5: Health Today, however, t
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Service Delivery Chapter 5: Health
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Chapter 5: Health Medical schools p
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Chapter 5: Health There is much to
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Recommendation 5-2: Evaluate all pr
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Chapter 5: Health Several key princ
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Chapter 5: Health There are more th
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Optimize Human Resources Capacity C
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Chapter 5: Health The LHINs should
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Chapter 5: Health Recommendation 5-
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Chapter 5: Health Despite variation
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Chapter 5: Health The ministry shou
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Chapter 5: Health � An “assess
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Chapter 5: Health The Commi
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Cost Efficiencies Chapter 5: Health
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Chapter 5: Health The stakeholders
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Chapter 6: Elementary and Secondary
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Affordability of the Full-Day Kinde
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Class Sizes Chapter 6: Elementary a
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Reform of Provincial Schools Chapte
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Chapter 7: Post-Secondary Education
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Need for Clear Objectives Chapter 7
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9,000 8,000 7,000 6,000 5,000 Unive
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Chapter 8: Social Programs Chapter
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The Challenge Chapter 8: Social Pro
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Chapter 8: Social Programs Recommen
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Chapter 8: Social Programs In the a
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Initial Assessment Chapter 8: Socia
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Chapter 8: Social Programs To quali
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Chapter 8: Social Programs While th
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Youth Justice Chapter 8: Social Pro
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General Approach � Transaction fo
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Chapter 9: Employment and Training
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Employment and Training Services Pr
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Chapter 10: Immigration The Economi
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TABLE 10.1 Permanent Residents Admi
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Chapter 10: Immigration Recommendat
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Other Integration Issues Chapter 10
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TABLE 10.4 Integration Program Fund
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Chapter 10: Immigration A new COIA
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Chapter 11: Business Support Chapte
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� Investment in post-secondary ed
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TABLE 11.1 Total Business Tax Relie
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Types of Business Support Chapter 1
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Chapter 11: Business Support The pr
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Chapter 11: Business Support An Ill
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Chapter 11: Business Support The pr
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Chapter 11: Business Support To fun
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Chapter 11: Business Support Tax ex
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Chapter 11: Business Support For ex
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Appendix 11.1 List of Business Supp
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Chapter 12: Infrastructure, Real Es
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Transportation Chapter 12: Infrastr
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Chapter 13: Environment and Natural
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Reform the approvals process Chapte
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Ring of Fire Chapter 13: Environmen
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Chapter 14: Justice Sector 2010-11
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Recent Expenditures Chapter 14: Jus
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Chapter 14: Justice Sector Public E
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Chapter 14: Justice Sector Continuo
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Chapter 14: Justice Sector Building
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Efficiencies Clustering OPS Adjudic
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Chapter 14: Justice Sector Analysis
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Chapter 14: Justice Sector Recommen
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Chapter 15: Labour Relations and Co
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A Balanced, Effective and Transpare
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Chapter 16: Operating and Back-Offi
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ServiceOntario Transformation Chapt
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I&IT Transformation Chapter 16: Ope
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Back-Office Consolidation Chapter 1
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Chapter 17: Government Business Ent
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Chapter 18: Revenue Integrity Chapt
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Chapter 18: Revenue Integrity Stati
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Uncollected Fines Chapter 18: Reven
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Chapter 18: Revenue Integrity The M
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Tax Revenue Chapter 18: Revenue Int
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CHART 18.2 Assessment and Tax Growt
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Chapter 18: Revenue Integrity The c
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Chapter 18: Revenue Integrity The t
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Chapter 18: Revenue Integrity Appen
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Chapter 19: Liability Management In
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Chapter 19: Liability Management To
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Chapter 19: Liability Management Th
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Chapter 19: Liability Management Bo
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TABLE 19.2 Historical and Projected
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Chapter 19: Liability Management Re
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Chapter 19: Liability Management Re
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Social Housing Chapter 19: Liabilit
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Chapter 19: Liability Management Fo
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Chapter 20: Intergovernmental Relat
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CHART 20.1 Ontario’s Share of Fed
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CHART 20.3 Ontario’s Fiscal Gap 1
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Potential Federal Impacts on Ontari
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Long-Term Health Costs Likely Outpa
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TABLE 20.2 Selected Examples of Tra
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CHART 20.7 2011-12 Equalization Ent
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Canada Social Transfer Chapter 20:
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Chart 20.10 Employment Outcomes for
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Green Energy Chapter 20: Intergover
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Environmental Protection and Regula
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CHART 20.11 2009 Municipal Revenues
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Infrastructure, Real Estate and Ele
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Appendix 1: Commission</str
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Appendix: Commission</stron
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Recommendation 8-9: Advocate for fe
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Chapter 11: Business Support Append
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Chapter 18: Revenue Integrity Appen
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Appendix 2: List of Acronyms ABCs a
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FIT feed-in tariff FSCO Financial S
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MTCU Ministry of Training, Colleges
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REA Renewable Energy Approval RFP r
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Commission on the Reform of Ontario's Public Services

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