Commission on the Reform of Ontario's Public Services

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For electronic copies of this document, visit our website at www.fin.gov.on.ca/en/reformcommission/ © Queen’s Printer for Ontario, 2012 ISBN 978-1-4435-8896-6 (Print) ISBN 978-1-4435-8897-3 (HTML) ISBN 978-1-4435-8898-0 (PDF) Ce document est disponible en français sous le titre : <strong>Commission</strong> de réforme des services publics de l’Ontario
Table of Contents Table of Contents Message from the Chair...................................................................................................................................... vii <strong>Commission</strong> Member Biographies .............................................................................................................. xi Executive Summary ................................................................................................................................................. 1 Chapter 1: The Need for Strong Fiscal Action The Outlook: Three Scenarios ..................................................................................................................................70 Debt and Deficits.......................................................................................................................................................78 The Economy: How Did We Get Here?.....................................................................................................................81 The Economy: What Lies Ahead?.............................................................................................................................86 Revenue Implications................................................................................................................................................91 Spending Outlook......................................................................................................................................................96 Conclusion ..............................................................................................................................................................107 Chapter 2: The Fiscal Challenge in Context The 1990s ...............................................................................................................................................................109 Ontario: A Closer Look............................................................................................................................................113 Revenues and Expenditures: How Ontario Compares............................................................................................116 The Challenge.........................................................................................................................................................121 Chapter 3: Our Mandate and Approach The <strong>Commission</strong>’s Mandate....................................................................................................................................123 Broad Guidelines for Actions Aimed at Balancing the Budget.................................................................................124 Ambitious for Excellence: A Larger Vision ..............................................................................................................130 What Does Being the Best at Public Policy and Services Look Like?.....................................................................130 i
Page 1: 2012 COMMISSION O N T H E REFORM O
Page 6 and 7: Chapter 4: Making Transformation Wo
Page 8 and 9: Chapter 9: Employment and Training
Page 10 and 11: Chapter 18: Revenue Integrity Incre
Page 12 and 13: This context lifts the task ahead w
Page 14 and 15: Action must begin very soon. The de
Page 16 and 17: xii Dominic Giroux, Commiss
Page 18 and 19: Photo Credit: Jovan Matic xiv Carol
Page 20 and 21: First, we assessed the 2011 Budget
Page 22 and 23: How did we get to this point? For m
Page 24 and 25: 6 TABLE 1. Three Views of the Outlo
Page 26 and 27: This permits post-secondary educati
Page 28 and 29: How does our scenario for the perio
Page 30 and 31: The “don’ts” are proposals th
Page 32 and 33: Several measures would strengthen t
Page 34 and 35: Health care is the Ontario governme
Page 36 and 37: There are inefficiencies in the hea
Page 38 and 39: 20 Service Delivery � Mostly publ
Page 40 and 41: Our first recommendation is that th
Page 42 and 43: Evidence should drive policy. Medic
Page 44 and 45: One potential way to reduce overall
Page 46 and 47: Elementary and Secondary Education
Page 48 and 49: Non-Teaching Staff: Since 2002-03,
Page 50 and 51: Delivering Services More Efficientl
Page 52 and 53: Simply maintaining the status quo r
Page 54 and 55:
� Mandate agreements should inclu
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Benefit programs are delivered thro
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Child Welfare: In this case, as wit
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With so many services provided by s
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Over the past decade, the Ontario g
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Urban transportation is a particula
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Environment and Natural Resources R
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� Aging infrastructure is deterio
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Labour Relations and Compensation T
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Leaders in the OPS and BPS should b
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In a number of areas, efficiencies
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Revenue Integrity Across a range of
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Contraband tobacco is another issue
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Risks Posed by the Federal Governme
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� Long-term health costs outstrip
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Immigration settlement and integrat
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Chapter 1: The Need for Strong Fisc
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The Budget Scenario Chapter 1: The
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80 60 40 20 0 Rest of Canada Ontari
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Revenue Implications Chapter 1: The
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TABLE 1.1 Three Views of the Outloo
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Conclusion Chapter 1: The Need for
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Chapter 2: The Fiscal Challenge in
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The Challenge Chapter 2: The Fiscal
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Chapter 3: Our Mandate and Approach
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Chapter 4: Making Transformation Wo
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Chapter 5: Health Chapter 5: Health
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Chapter 5: Health Indeed, quality a
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The Cost: Now and Ahead Chapter 5:
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Is the Health Care System Sustainab
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Chapter 5: Health In Ontario, a few
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Chapter 5: Health Case Study #1: A
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Chapter 5: Health Canada’s health
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Canada falls short on many measures
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There are inefficiencies in the hea
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Chapter 5: Health A broader perspec
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Chapter 5: Health However, this is
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Mental health and addiction issues
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Chapter 5: Health Today, however, t
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Service Delivery Chapter 5: Health
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Chapter 5: Health Medical schools p
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Chapter 5: Health There is much to
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Recommendation 5-2: Evaluate all pr
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Chapter 5: Health Several key princ
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Chapter 5: Health There are more th
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Optimize Human Resources Capacity C
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Chapter 5: Health The LHINs should
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Chapter 5: Health Recommendation 5-
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Chapter 5: Health Despite variation
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Chapter 5: Health The ministry shou
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Chapter 5: Health � An “assess
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Chapter 5: Health The Commi
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Cost Efficiencies Chapter 5: Health
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Chapter 5: Health The stakeholders
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Chapter 6: Elementary and Secondary
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Affordability of the Full-Day Kinde
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Class Sizes Chapter 6: Elementary a
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Reform of Provincial Schools Chapte
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Chapter 7: Post-Secondary Education
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Need for Clear Objectives Chapter 7
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9,000 8,000 7,000 6,000 5,000 Unive
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Chapter 8: Social Programs Chapter
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The Challenge Chapter 8: Social Pro
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Chapter 8: Social Programs Recommen
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Chapter 8: Social Programs In the a
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Initial Assessment Chapter 8: Socia
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Chapter 8: Social Programs To quali
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Chapter 8: Social Programs While th
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Youth Justice Chapter 8: Social Pro
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General Approach � Transaction fo
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Chapter 9: Employment and Training
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Employment and Training Services Pr
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Chapter 10: Immigration The Economi
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TABLE 10.1 Permanent Residents Admi
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Chapter 10: Immigration Recommendat
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Other Integration Issues Chapter 10
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TABLE 10.4 Integration Program Fund
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Chapter 10: Immigration A new COIA
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Chapter 11: Business Support Chapte
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� Investment in post-secondary ed
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TABLE 11.1 Total Business Tax Relie
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Types of Business Support Chapter 1
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Chapter 11: Business Support The pr
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Chapter 11: Business Support An Ill
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Chapter 11: Business Support The pr
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Chapter 11: Business Support To fun
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Chapter 11: Business Support Tax ex
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Chapter 11: Business Support For ex
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Appendix 11.1 List of Business Supp
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Chapter 12: Infrastructure, Real Es
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Transportation Chapter 12: Infrastr
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Chapter 13: Environment and Natural
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Reform the approvals process Chapte
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Ring of Fire Chapter 13: Environmen
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Chapter 14: Justice Sector 2010-11
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Recent Expenditures Chapter 14: Jus
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Chapter 14: Justice Sector Public E
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Chapter 14: Justice Sector Continuo
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Chapter 14: Justice Sector Building
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Efficiencies Clustering OPS Adjudic
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Chapter 14: Justice Sector Analysis
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Chapter 14: Justice Sector Recommen
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Chapter 15: Labour Relations and Co
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A Balanced, Effective and Transpare
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Chapter 16: Operating and Back-Offi
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ServiceOntario Transformation Chapt
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I&IT Transformation Chapter 16: Ope
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Back-Office Consolidation Chapter 1
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Chapter 17: Government Business Ent
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Chapter 18: Revenue Integrity Chapt
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Chapter 18: Revenue Integrity Stati
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Uncollected Fines Chapter 18: Reven
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Chapter 18: Revenue Integrity The M
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Tax Revenue Chapter 18: Revenue Int
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CHART 18.2 Assessment and Tax Growt
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Chapter 18: Revenue Integrity The c
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Chapter 18: Revenue Integrity The t
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Chapter 18: Revenue Integrity Appen
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Chapter 19: Liability Management In
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Chapter 19: Liability Management To
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Chapter 19: Liability Management Th
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Chapter 19: Liability Management Bo
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TABLE 19.2 Historical and Projected
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Chapter 19: Liability Management Re
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Chapter 19: Liability Management Re
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Social Housing Chapter 19: Liabilit
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Chapter 19: Liability Management Fo
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Chapter 19: Liability Management Fo
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Chapter 20: Intergovernmental Relat
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CHART 20.1 Ontario’s Share of Fed
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CHART 20.3 Ontario’s Fiscal Gap 1
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Potential Federal Impacts on Ontari
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Long-Term Health Costs Likely Outpa
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TABLE 20.2 Selected Examples of Tra
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CHART 20.7 2011-12 Equalization Ent
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Canada Social Transfer Chapter 20:
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Chart 20.10 Employment Outcomes for
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Green Energy Chapter 20: Intergover
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Environmental Protection and Regula
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CHART 20.11 2009 Municipal Revenues
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Infrastructure, Real Estate and Ele
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Appendix 1: Commission</str
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Appendix: Commission</stron
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Recommendation 8-9: Advocate for fe
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Chapter 11: Business Support Append
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Chapter 18: Revenue Integrity Appen
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Appendix 2: List of Acronyms ABCs a
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FIT feed-in tariff FSCO Financial S
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MTCU Ministry of Training, Colleges
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REA Renewable Energy Approval RFP r
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Commission on the Reform of Ontario's Public Services

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