Commission on the Reform of Ontario's Public Services

I&IT Transformation
Chapter 16: Operating and Back-Office Expenditures
Information and information technology (I&IT) is a business enabler, and it drives service
delivery productivity. In 2010–11, the OPS spent about $987 million on I&IT. This includes IT
infrastructure such as networks, telecom, desktops, data centres and servers, as well as
information and data management, IT policy and governance structures. Significant leaps
have been made in I&IT consolidation, integration and rationalization in the past 10 years.
Recommendation 16-14: The government should consolidate information and information
technology (I&IT) services throughout the broader public sector.
Infrastructure consolidations within the OPS resulted in a permanent reduction of $100 million
in costs annually. 12 Further efficiencies can be found by pushing these efficiencies out to the
BPS in the following services:
� Consolidate data network environments by leveraging existing network services to
create one provider;
� Consolidate email, service desks, desktops and mainframes;
� Reduce data centres by identifying consolidation opportunities; and
� Consolidate licensing agreements.
12 Public Accounts.
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