Informationsinfrastrukturen im Wandel. Changing ... - DINI

Steffi Engert, Uwe Blotevogel 279
rough client- and service-orientation as one of the guidelines of a comprehensive
change management, combining bottom-up (projects, optimised
services for clients) and top-down approaches (strategy and management of
the governing bodies).
From these considerations the following organisational model was developed
for the ICM sector at the University of Duisburg-Essen:
The following characteristics of this model are especially important:
– ICM is directly linked to the governing bodies of the university by
the prorector responsible for ICM and the ICM board
– The way, the central units have been re-organised: On the one hand,
most of the ICM services have been merged in the Centre for Information
and Media Services. Yet, the UDE did not follow the example
of some other universities, namely Ulm and Oldenburg, where
reorganisation resulted in just one new central service unit. UDE
chose to have two organisations, thus taking into account their difference
in profile, nuclear competencies and in the „communities“ to