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Milk-and-Dairy-Products-in-Human-Nutrition-FAO

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Chapter 6 – Safety <strong>and</strong> quality 265<br />

Role of stakeholders<br />

Address<strong>in</strong>g <strong>and</strong> manag<strong>in</strong>g food-safety risks <strong>in</strong> milk <strong>and</strong> dairy products should<br />

<strong>in</strong>volve all stakeholders across public <strong>and</strong> private sectors. This <strong>in</strong>cludes farmers,<br />

processors, transporters, distributors, retailers <strong>and</strong> consumers. It is essential that all<br />

stakeholders have adequate knowledge <strong>and</strong> capacity to apply relevant preventive<br />

practices <strong>and</strong> control measures <strong>and</strong> share relevant <strong>in</strong>formation with other actors <strong>in</strong><br />

the cha<strong>in</strong>. This can present a challenge where there are a large number of <strong>in</strong>dividuals<br />

or companies <strong>in</strong> a stakeholder group. The dairy sector <strong>in</strong> many countries <strong>in</strong>cludes<br />

a large number of small- to medium-scale dairy farmers widely dispersed <strong>in</strong> rural<br />

areas. To provide adequate support to farmers <strong>and</strong> overall development of the dairy<br />

sector, many countries have built up strong associations <strong>and</strong> cooperatives provid<strong>in</strong>g<br />

support on a range of issues, <strong>in</strong>clud<strong>in</strong>g market access <strong>and</strong> ensur<strong>in</strong>g a safer, higherquality<br />

product. Specific activities <strong>in</strong>clude, but are not limited to, collective transport<br />

<strong>and</strong> market<strong>in</strong>g <strong>and</strong> support <strong>and</strong> advice on safe milk production <strong>and</strong> hygienic<br />

h<strong>and</strong>l<strong>in</strong>g, adequate time <strong>and</strong> temperature controls along the cha<strong>in</strong> <strong>and</strong> suitable<br />

conta<strong>in</strong>ers <strong>and</strong> facilities for collection <strong>and</strong> storage of milk.<br />

Consumers play a key role <strong>in</strong> ensur<strong>in</strong>g the safety of the f<strong>in</strong>al product through<br />

such practices as boil<strong>in</strong>g milk before f<strong>in</strong>al consumption (where regulations do not<br />

require pasteurization) <strong>and</strong> hygienic reconstitution <strong>and</strong> storage of milk from milk<br />

powder (<strong>in</strong>clud<strong>in</strong>g preparation of <strong>in</strong>fant formulas). Knowledge <strong>and</strong> <strong>in</strong>formation is<br />

essential for consumers to play this role effectively, <strong>and</strong> manufacturers of milk <strong>and</strong><br />

dairy products should provide consumers with adequate <strong>in</strong>formation on h<strong>and</strong>l<strong>in</strong>g<br />

<strong>and</strong> storage of their products. In addition, communication of key food-safety<br />

messages about how to protect vulnerable consumers such as <strong>in</strong>fants, immunocompromised<br />

people, pregnant women <strong>and</strong> allergic or nutritionally deficient<br />

<strong>in</strong>dividuals, requires particular attention.<br />

Officials <strong>in</strong> the public sector also require adequate skills <strong>and</strong> <strong>in</strong>formation to perform<br />

their role of ensur<strong>in</strong>g a safe food supply <strong>and</strong> provid<strong>in</strong>g necessary support to<br />

food-cha<strong>in</strong> operators. Government policy <strong>and</strong> decisions underly<strong>in</strong>g the production<br />

of milk <strong>and</strong> dairy products must be evidence-based <strong>and</strong> effectively communicated<br />

from the food authorities to food-cha<strong>in</strong> operators. The private <strong>and</strong> public sectors<br />

should work together to prevent, reduce or m<strong>in</strong>imize food risks whether through<br />

m<strong>and</strong>atory or voluntary means. Access to <strong>in</strong>formation also permits people with<br />

the greatest level of risk from any particular hazard to exercise their own options<br />

for achiev<strong>in</strong>g even greater levels of protection, <strong>in</strong>clud<strong>in</strong>g avoid<strong>in</strong>g certa<strong>in</strong> high-risk<br />

foods. The need for <strong>and</strong> pace of communication <strong>and</strong> types of <strong>in</strong>formation can<br />

change radically when a food-safety emergency occurs <strong>and</strong> there is a need for<br />

<strong>in</strong>creased communication between authorities, <strong>in</strong>dustry <strong>and</strong> consumers to enable<br />

track<strong>in</strong>g <strong>and</strong> recall<strong>in</strong>g of affected products to protect public health.<br />

Br<strong>in</strong>g<strong>in</strong>g about change <strong>and</strong> adoption of better practices for food safety should<br />

take <strong>in</strong>to account a range of socio-economic factors, <strong>in</strong> addition to the scientific<br />

knowledge of produc<strong>in</strong>g a safe product. The most effective governmental control<br />

plans to ensure the safety of milk <strong>and</strong> dairy products will be shaped by several<br />

factors, an important one of which is the structure, size <strong>and</strong> organization of the<br />

milk production <strong>and</strong> process<strong>in</strong>g sector. Challenges <strong>in</strong>clude l<strong>in</strong>k<strong>in</strong>g producers with<br />

markets, compounded by the highly perishable nature of milk <strong>and</strong> its potential to<br />

transmit zoonotic diseases.

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