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Educing Information: Interrogation - National Intelligence University

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that indicate deception, and to note the content of the question asked right before<br />

the cluster of behavior is observed. The curriculum emphasizes that there is no<br />

single indicator of deception, that students must observe all body language and<br />

speech presented by the subject, and that their ability to detect deception will<br />

grow with experience.<br />

As noted, because 81 agencies are involved in setting the curriculum, and<br />

because each lecture class contains either 24 or 48 students, the instructors find<br />

that they must teach to the lowest common denominator. At the same time, many<br />

of the instructors echo the belief of other law enforcement personnel that the best<br />

way to learn is by doing and thus they place particular emphasis on the practical<br />

exercises. The exercises use role-players hired from the local community and<br />

are as realistic as possible. They are conducted in mock-up offices or other<br />

settings to give them a realistic feel, and the students are allowed to set up the<br />

furniture as they see fit. In addition, the scenarios for the various interviews are<br />

somewhat tailored to the specific agency for which the student will work (e.g., a<br />

Secret Service agent may face a scenario involving counterfeit currency); there<br />

are currently 16 different scenarios in use, each with a detailed case history, list<br />

of potential violations, and various pieces of evidence. The instructor sits in a<br />

corner of the room and silently observes the interview, while cameras overhead<br />

record the interactions from several angles. Generally one student takes the role<br />

of primary interrogator, with the other student acting as the secondary who takes<br />

notes, follows up with any additional questions, presents the summary, and in<br />

rare cases jumps in to take over the primary role if the other agent loses control<br />

of the interrogation. After the practical exercise is complete, the students receive<br />

individualized feedback from the instructor in the room. In addition, they have an<br />

opportunity to review the videotape of the interrogation and critique themselves<br />

(critiques that, according to one instructor, are usually harsher than those provided<br />

by the instructors). This allows for teaching at various levels based on individual<br />

students’ needs, as opposed to the one-size-fits-all approach of the lectures.<br />

The training provided by FLETC through the CITP and the other programs<br />

covers only the minimum requirements to be a competent federal law enforcement<br />

agent. The individual agencies then conduct “add-on” courses, either at their<br />

home facilities or through FLETC or private contractors. FLETC also provides<br />

advanced courses in interviewing and interrogation techniques. These courses<br />

are generally available to more senior agents from the various agencies on a<br />

voluntary basis, and are taught either by FLETC instructors or, more often, by<br />

outside contractors. The major contractor for many years was the Reid School,<br />

though recently FLETC has begun to use Wicklander-Zulawski and Associates.<br />

Wicklander-Zulawski, however, teaches the Reid approach as well, under a<br />

special license.<br />

The FLETC instructors indicate that they do not know how much of the<br />

training provided in CITP and the other programs actually makes it to “the<br />

street.” The only opportunity that instructors have to evaluate the efficacy of their<br />

programs (other than survey feedback from the students and agencies) occurs<br />

when former students return to FLETC for advanced training. At that point the<br />

213

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