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Educing Information: Interrogation - National Intelligence University

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are quite resistant to “knowing better”; they often prevail even when experts are<br />

fully aware of them and explicitly endeavor to mitigate their effect. 694<br />

These findings have a clear implication for the assessment of eduction<br />

practices: it is imprudent to base assessment only on the subjective feedback<br />

of interrogators. Interrogators are professionals, and are certainly committed<br />

to providing the most honest evaluations they can. However, unless they differ<br />

greatly from other experts, their judgments and memories will be biased in favor<br />

of the effectiveness of the practices they employ. <strong>Information</strong> gleaned from field<br />

experience constitutes a critical source of knowledge, and without question many<br />

of the lessons learned from such experiences are valid. But, equally without<br />

question, many are invalid. Which is which Only objective, scientific research<br />

can help to distinguish between them.<br />

Feasibility of Scientific Investigation of Eduction<br />

Practices<br />

Researchers have substantial opportunity to investigate eduction practices<br />

scientifically in ways that pose no ethical or political problems. The paragraphs<br />

below outline some alternative study designs for these scientific investigations.<br />

Venue 1: Objective Analysis of Contemporary <strong>Interrogation</strong>s<br />

As noted above, considerable evidence indicates that experts overrate the<br />

effectiveness of their own practices. This occurs particularly when experts do not<br />

receive frequent, objective feedback on the results of their practices — precisely<br />

the circumstance in which interrogators usually find themselves. Although they<br />

know whether or not a subject “talked,” they do not receive substantial feedback<br />

on the accuracy or usefulness of the information educed. This can cause problems,<br />

because a subject who has decided to feign cooperation would probably choose<br />

to “reveal” two types of information: information that is accurate but useless and<br />

information that appears useful, but is inaccurate.<br />

Solving this problem requires independent, objective assessment of the<br />

information educed. Fortunately, straightforward approaches exist for acquiring<br />

such assessments. In essence, analysts should rate the usefulness, accuracy,<br />

and timeliness of the information distributed from interrogations. To ensure<br />

objectivity, the analysts performing these ratings should not know the source<br />

of the information. Furthermore, these ratings should be delayed until after any<br />

actions taken to follow up on the educed information are complete, because the<br />

694<br />

For a concrete example to which the reader can relate, have you ever seen a professional<br />

basketball player on a “hot streak,” “in the zone,” etc. In fact, you haven’t. A detailed analysis of<br />

shooting behavior in almost every venue imaginable has yet to find a single professional player who<br />

exhibits streaks beyond chance. The chance of making the next shot is simply independent of the<br />

results of recent previous shots. In fact, shooting behavior is maximally inconsistent with the “hot<br />

streak” hypothesis. Nevertheless, anyone who watches a game, including those of us who understand<br />

statistics, “sees” streaks. The hot streaks are completely obvious and completely illusory.<br />

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