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Educing Information: Interrogation - National Intelligence University

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Appendix<br />

Contrasting Approaches to Negotiation: Adversarial vs. Interest-based<br />

ELEMENT ADVERSARIAL INTEREST-BASED<br />

Alternatives Threaten to inflict pain<br />

“Talk, or else!”<br />

Improve your Best Alternative To<br />

a Negotiated<br />

Agreement (BATNA)<br />

Weaken their BATNA<br />

“You have a choice. I’d<br />

like to talk openly about<br />

things with you. And<br />

I’ve got a colleague<br />

just outside this door<br />

waiting to go a different<br />

route. I don’t want that.<br />

It’s your choice.”<br />

Interests<br />

Debate over positions<br />

“I will not tell<br />

you anything.”<br />

“Yes, you will!”<br />

Look beneath positions to<br />

interests<br />

“What’s holding you<br />

back from giving us<br />

information”<br />

Options<br />

Legitimacy<br />

Bargain over two<br />

options: whether or not<br />

the source will tell you<br />

information<br />

Battle of wills<br />

“Tell us what<br />

you know.”<br />

“No.”<br />

“We demand<br />

you tell us.”<br />

“NO!”<br />

(Continued on next page)<br />

Invent multiple options without<br />

evaluating them<br />

Persuade on the basis of external<br />

standards of legitimacy<br />

The basic message:<br />

“There are legitimate<br />

reasons why you can<br />

reveal information to<br />

us…”<br />

281

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