Whitman Elementary - Tulsa Public Schools

2011–2012 Balanced Scorecard
Department: Transportation
Department Leader:
Rosalyn Vann-Jackson
Core Goal: Student Achievement
STRATEGIC OBJECTIVE: Develop a learning culture within our students that focuses on a
love for learning, problem solving ability, intellectual curiosity, passion for the arts and a
valuing of physical wellness.
DEPT. GOAL: To provide prompt and efficient transportation services to support
a positive learning environment.
Metrics (Measures that show progress toward identified goal) Results Actual Target
% of on-time performance - bus routes
% of on-time performance - field trips
Average student ride time (in minutes)
Meets or exceeds target Does not meet target by 20% Does not meet target by more than 20%
Core Goal: Teacher and Leader Effectiveness
STRATEGIC OBJECTIVE: Create a culture of high expectations for academic achievement
and conduct that makes no excuses based on the student’s demographics and/or
socioeconomic status.
DEPT. GOAL: Empower employees and ensure they are provided the knowledge
and tools to care for a diverse student population in transport.
Metrics (Measures that show progress toward identified goal) Results Actual Target
% of positive annual school evaluations
Patron Correspondence/Complaint analysis – positive/negative ratio
Meets or exceeds target Does not meet target by 20% Does not meet target by more than 20%
Core Goal: Performance Based Culture
STRATEGIC OBJECTIVE: Develop coherent professional development content and delivery
systems that support the strategic initiatives and build professional learning in all work
environments.
DRAFT
DEPT. GOAL: Provide a training and development program to ensure trained
skilled employees and high performing leaders are produced within the
transportation workforce.
Metrics (Measures that show progress toward identified goal) Results Actual Target
% of employees that met job specific requirements
% of drivers that met required hours of safety training
Average annual hours of training per driver
Meets or exceeds target Does not meet target by 20% Does not meet target by more than 20%
DEPT GOAL: Retain motivated high performing workers and teams by recognizing
and rewarding their contributions to the department’s and the district’s Visions,
Missions, Core Goals and Core Beliefs.
Metrics (Measures that show progress toward identified goal) Results Actual Target
Driver turnover analysis
Average daily driver attendance rate
% of employee evaluations completed on time
Average tenure of drivers (OVERALL)
Meets or exceeds target Does not meet target by 20% Does not meet target by more than 20%
Profile
Mission
“To ensure a quality school bus
ride to and from school so as to
support a
positive learning experience for
every student, every day,
without exception.”
Fast Facts:
TPS Transportation is the second
largest pupil transportation
operation in the state of Oklahoma.
TPS transports over 15,000
students daily on the largest fleet
of CNG Vehicles in the state. More
than 300 staff members effectively
support the following five major
department business functions:
1. Transportation
Services
2. Student Routing and
scheduling
3. Safety and training
4. Fleet maintenance
5. Fiscal accountability
Description:
Quality School Bus Ride:
• On schedule pick-up and
delivery for all students every
time.
• A safe and secure school bus
stop and ride.
• An orderly school bus at all
times.
• Consistency of action for all
student management on the
school bus.
Location
1815 N 77 th East Ave.
Tulsa, OK 74115
918.833.8100
www.tulsaschools.org
4 Area Transportation offices
Awards/Recognitions
Henry Bellmon Awards Partner
Oklahoma Association of Pupil
Transportation
National Association of Pupil
Transportation
© 2011, Tulsa Public Schools www.TulsaSchools.org