Whitman Elementary - Tulsa Public Schools

2011–2012 Balanced Scorecard
Department: ISS
Department Leader:
Ben Stout, CIOO
Core Goal: Student Achievement
STRATEGIC OBJECTIVE: Create an exceptional learning environment, via enhanced
curricular and instructional offerings and practices, that prepares students to pursue college
and work-force ready opportunities and to subsequently become effective, productive, and
contributing citizens.
DEPT. GOAL: Provide accurate and timely information to show how well prepared
students are for college and the work force.
Results Actual Target
Percentage of assessment results loaded to the Data Warehouse
within 15 business days of receipt of the data from Accountability
Percentage of assessments loaded to the Data Warehouse
within 30 business days of receipt of the data from Accountability
Meets or exceeds target Does not meet target by 20% Does not meet target by more than 20%
≥80%
≥99%
Core Goal: Teacher and Leader Effectiveness
STRATEGIC OBJECTIVE: Explore opportunities for increasing academic learning time so
students will have more time in the classroom to acquire the academic knowledge and skills
that will prepare them for work-force or college entry, and subsequent career decision
making.
DEPT. GOAL: Provide timely support of IT issues to minimize downtime of
technology equipment in the classroom.
Results Actual
Target
Percentage of work orders within scope closed within one week ≥75%
Percentage of work orders within scope closed within 30 days ≥95%
Percentage of ISS Help Desk calls abandoned by the caller