Administrator's Plus Report Cards Manual - Rediker Software, Inc.

Chapter 4
Enter Grades
Scanning Grades
• Jam on feed bed/Scanner not ready indicates the transport path needs to be cleared.
Clear the jam and then click on RESUME. Any forms that were stuck in the scanner
at the time of the error or that may have been scanned backwards will have to be rescanned
with the next batch of forms.
• Error 102/unable to find a component of SFW means the program cannot locate an
essential file. Resolve by copying the sfw file from the rs4\config\sfw folder to the
rs4\sfw folder. Reset scanner configuration.
• Error 202/sfw already loaded can usually be resolved by rebooting the computer.
• Error 302/cannot find SFW application is similar to error 102 described above.
• Error 401/error requesting a sheet from sfw indicates a scanner problem. See NCS
Users Manual.
• Input hopper empty/Scanner not ready means the scanner hopper is out of scan forms.
This message appears as follows:
Either add sheets to the hopper and click RESUME or press ESC if you are finished
scanning.
NOTE:
It is recommended that you disable any virus scan program you have on the workstation to
which the scanner is connected and that you do not have any other programs running when
scanning grades in Report Cards Plus.
If the scanner error cannot be corrected, call NCS using their 800 number.
When you are finished scanning grades, a window will appear asking if you would like
to view a log.
4-18 Report Cards Manual