EXPORT-ORIENTED MANAGEMENT - IMC Fachhochschule Krems

Evaluation
Assignments and final exam
Teaching Methods
Course material will be passed over
through lecture and presentation
hands-on exercises
self study
Specialised Business Administration Hospitality Management
Semester Hours per week Subject code ECTS
Spring 2 3
Learning Outcomes / Course Objectives
Upon completion of the course the students will:
� be comfortable with the organisation structure of hotels and the structure of the
hotel business
� understand the economics of hotels
� be up-to date with the information systems in hotels
� be able to deal with different hands-on management situations in hotels
� be able to identify the critical success factors of hotels
� be able to deal with solving specific operational problems in hotels
Prerequisites / Level
None
Course Description
The course takes a management perspective in explaining the organization and structure
of hotels and restaurants. It includes the critical success factors of a hotel operation,
different types of operation, comparison of operations, an overview over front and back
office information technology, problem solving in hotels and much more. In short: the
pre-requisites aspiring managers need to get acquainted with the hospitality industry.
Literature
MEDLIK/INGRAM, The Business of Hotels, Butterworth-Heinemann, 4 th Ed. July 2000,
ISBN-10: 0750641150
KNOWLES Tim, Hospitality Management, FT Prentice Hall, 2 nd Ed., ISBN:0-582-31271-X
RUTES/PENNER/ADAMS: Hotel Design, Planning and Development, W.W. Norton &
Company, July 2001, ISBN: 0393730557
CONSTANTINOS S./VEREGININS S./Wood R.: Accommodation Management, Thomson
Business Press, ISBN:1-86152-489-7
RANSLEY J./INGRAM H.: Developing Hospitality Properties & Facilities, 2 nd Ed. May 2004,
Butterworth-Heinemann, ISBN-10: 0750659823
Evaluation
Final examination
Assignments and groupwork
FHR-5-0008_Vers.03_Rev.00_2012 201