EXPORT-ORIENTED MANAGEMENT - IMC Fachhochschule Krems

� Describe the recruitment process and steps in the selection process and identify
and summarize basic selection criteria.
� Discuss the nature of diversity, including its meaning and associated trends.
� Describe the basic issues involved in developing a compensation strategy.
� Describe the purposes of performance appraisal in organizations.
� Discuss basic concepts of training and development.
� Understand how to enhance motivation through job design, goals setting and
reward systems.
� Apply individual and organizational guidelines for managing workplace stress.
� Describe the core elements of interpersonal communication.
� Describe the primary levels of conflict in organizations and explain the common
interpersonal conflict-handling styles.
� Explain how organizational culture is formed, sustained and changed.
� Understand change processes in organizations and be able to describe why people
resist change and how to manage such resistance
Course Description
The course will lead students through the following topics and will provide students with
a better understanding on the fundamentals of management:
� organizational structures and management responsibilities
� leadership and business ethics
� corporate culture and awareness of intercultural understanding
� conduct and analysis of groups and individuals in organizations
� conflict management, negotiation tactics
� models of learning within organizations
� motivation theories
� interpersonal communication
Literature
DeNISI, Angelo S. and GRIFFING, Ricky W.: Human Resource Management, 3 rd edition,
Houghton Mifflin Company, 2008, ISBN: 9781408018521 (has to include access code to
eduspace!)
Teaching Methods
Various complementary approaches will be combined. The lecturer will introduce students
to the general concepts of the topics as well as the process of studying. Students will
then study using online resources providing study tools to help them master concepts.
Every study plan is organized by primary concepts and links to multimedia assets, such
as animated figures from the book, e-Lectures, video applications, power point slides,
concept exercises, and concept tutorials. Each chapter will be concluded with a post-test
to provide students and the lecturer with feedback regarding their understanding of the
studied concepts.
Following the e-Learning sessions the lecturer will review learned topics with the students
and discuss potential open questions.
Evaluation
e-Learning activities (based on test results), individual written final exam
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