EXPORT-ORIENTED MANAGEMENT - IMC Fachhochschule Krems

Course Description
� Management of social systems
� Management paradigms and consequences for business practise
� Mistakes in managing complex systems
� Systemic interventions and systems competency
� Simulation of processes of touristic organisations/companies
� Development of strategies and measures to further develop the individual systems
competency
Literature
� Ceccini, A. (1988): Simulation is education. In: Corookall, D. (Hrgs), Proceedings of
the ISAGA 18th Conference 1987. New York. S 213-228.
� Checkland, P.B. (1981) Systems Thinking, Systems Practice. Chichester, UK:Wiley.
� Dörner, D. (1996) The Logic of Failure. New York: Metropoliton Books.
� Kolb, D.A. (1984): Experiental Learning: Experience as the source of learning and
development. New York
� Kriz, W.C. (2000): Lernziel Systemkompetenz. Planspiele als Trainingsmethode.
Vandenhoeck & Ruprecht, Göttingen.
� Ulrich, W. (2005) Can nature teach us good research practice? A critical look at
Frederic Vester‘s bio-cybernetic systems approach. Journal of Research Practice 1 (1),
art. R2.
� Vester, F. (2003): The Art of Network Thinking: Ideas and Tools for a New Way of
Dealing with Complexity. dtv.
Managing & Leading the Tourism Workforce
Semester Hours per week Subject code ECTS
Spring 2 MLTW 4
Course Description
� Strategic Human Resources Management
� Personnel marketing
� Personnel recruitment, Assessment Center
� Personnel development
� Career planning
� Personnel leadership and controlling
� Beratung/Training/Coaching als Instrumente der Personalentwicklung
� Knowledge- and competency management
� Leadership concepts, the role of the manager as leader, decision-maker
� Interpersonal and intercultural conflicts, authentic leadership.
Literature
� Francesco, A.M., Barry, A.G. (1997): International Organizational Behavior: Text,
Readings, Cases, and Skills. Prentice Hall; 1st edition.
� Handy, C. (2005): Understanding Organizations. Penguin Global; 4 edition.
� Hayes, D., Ninemeier, J. (2009): Human Resource Management in the Hospitality
Industry. Ed. Wiley
� Hodgetts, R., Luthans, F. (2003): International Management: Culture, Strategy and
Behavior. McGraw-Hill/Irwin; 5th edition.
� Mendenhall, M. (2006): Readings and Cases in International Human Resource
Management. Routledge; 4 edition.
� Northouse, P. (2006): Leadership: Theory and Practice, fourth edition; Sage
Publications, Los Angeles.
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