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Summary SOU 2013:40the real world is complex and subject to change, it is difficult tofully predict the consequences of various changes and how peoplewill react to a certain measure or reform. Developing ideas in a realenvironment therefore provides important knowledge of theconsequences a change will actually have in practice. Testingproposals in a real environment within the framework of pilotprojects provides valuable information ahead of a decision on thepermanent and perhaps national implementation of a certainproposal.We therefore propose that the pilot statutes instrument be usedmore systematically to test new solutions. Pilot statutes and associatedevaluations are a good way of testing changes under controlledforms and creating a good basis for decisions. Where it is possibleand ethically justifiable, these pilot projects should be carried outin the form of randomised controlled trials to be better able toobtain as reliable knowledge as possible about the developmentmeasures that work.Infrastructure for managing ideas and knowledgeOne success factor in innovative organisations is that every employeeis seen as a potential innovator and implementer of change.This approach should also be integrated into the public sector to agreater extent. Public sector employees have a great deal ofknowledge and a wealth of ideas that, if there were clearer support,could be used and better channelled than is currently the case. Onemethod that has proven to be appropriate in large companies wantingto improve their innovative capacity is building new workingmethods in combination with IT support through ‘idea managementsystems’. These are used to try to match ideas that employeeswant to share with the needs or problems that others in the organisationare looking to solve. The National Council for Innovationand Quality in the Public Sector considers that new working methodsfor the development of ideas, combined with idea managementsystems, can help to unleash employees’ innovative capacity, steerideas to where they are needed, clarify the process forimprovement suggestions and feedback, and bring together peopleworking on similar problem-solving issues in various parts ofpublic administration. An inter-agency system for ideasmanagement, knowledge-sharing and cooperation could contribute24