Australian Politics and Policy - Senior, 2019a

Local government
Ryan, Roberta, and Sally Ann Hunting (2015). Servicedeliveryreview:ahowtomanualforlocal
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University of Technology Sydney.
Ryan, Roberta, Alex Lawrie and Catherine Hastings (2014). National profile of the local government
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Sydney: Australian Centre of Excellence for Local Government, University of Technology
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About the authors
Professor Roberta Ryan is the director of the Institute of Public Policy and Governance
and the Centre for Local Government at the University of Technology Sydney.
An applied policy expert, Roberta works closely with local governments around
Australia and internationally. She publishes in the fields of community engagement
and local democracy, local governance, city planning and public sector evaluation.
She is an advocate for the role of local government as the key enabler of places that
reflect the aspirations of local communities.
Alex Lawrie is a senior researcher at the Centre for Local Government and Institute
for Public Policy and Governance at the University of Technology Sydney. Alex
specialises in urban policy and has worked with many local governments on economic,
environmental and social policy and service-delivery issues. He holds a
Bachelor of City Planning (First Class Honours) and Master of Urban Policy and
Strategy (Excellence) and is completing an International Doctor of Philosophy (Built
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