MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing ...

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23-2 Chapter 23 Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers ❑ Practice 3: Change the drive letter of your CD-ROM disk to T: and then change it back. ❑ Practice 4: On a test computer with multiple hard disks, upgrade a basic disk other than the system disk to a dynamic disk. Afterward, note whether you can downgrade the disk back to a basic disk. Important For the following task, you should complete at least Practices 1 and 2. If you want hands-on experience with every aspect of the exam and you have the extra lab resources needed to do Practice 3, complete Practice 3 as well. ■ Implement, manage, and troubleshoot display devices. ❑ Practice 1: Change the refresh rate on your video adapter. Note the difference between high and low refresh rates. Afterward, reset the refresh rate to the highest rate supported by your monitor. ❑ Practice 2: Open Internet Explorer, maximize the window, and visit the http:// www.microsoft.com Web site. Then, use the Display Properties dialog box to adjust your monitor to several different resolutions. At each resolution, notice how the Web page appears different. Note the resolution that is the easiest to read while still enabling Internet Explorer to display the entire width of the Web page without scrolling left and right. ❑ Practice 3: On a test computer with one video adapter, install a second video adapter and video monitor; configure the computer for multiple monitors. ■ Configure Advanced Configuration Power Interface (ACPI). ❑ Practice 1: Check to see whether your computer is an ACPI system. Compare an ACPI-compatible with one that is not compatible. ❑ Practice 2: Review the various Power Schemes; create and test a custom Power Scheme. ❑ Practice 3: Enable hibernation, and then hibernate your computer. ■ Implement, manage, and troubleshoot input and output (I/O) devices. ❑ Practice 1: Install Plug and Play hardware such as a digital camera, scanner, and network card into an existing Windows XP Professional computer. ❑ Practice 2: Open Device Manager and inspect the properties of all the objects displayed there. Run the hardware troubleshooter for some of the devices by clicking the Troubleshoot button on the General tab of the device’s Properties window. ❑ Practice 3: Familiarize yourself with the other tools available for troubleshooting hardware, such as Dxdiag.exe, Winmsd.exe, Sigverif.exe, and Verifier.exe.
■ Manage and troubleshoot drivers and driver signing. 23-3 ❑ Practice 1: Download updated drivers for one of the hardware devices and install them. Try installing updated drivers from the Windows Update Web site; also check the Web site of the hardware device manufacturer. Then, roll back the driver to the previous version. ❑ Practice 2: Download an updated driver for one of your hardware devices. Notice the current driver version before the upgrade using Device Manager. Next, install the updated driver. Restart your computer if necessary, and launch System Restore. Windows XP should have automatically created a restore point before you installed the driver. Restore to this point, and restart your computer. Use Device Manager to verify that the driver version was returned to the version before the update. Important For the following task, you should complete at least Practice 1. If you want hands-on experience with every aspect of the exam and you have a test computer available, complete Practice 2 as well. ■ Monitor and configure multiprocessor computers. Further Reading Further Reading ❑ Practice 1: Run the Performance snap-in to view and analyze data relating to the CPUs. ❑ Practice 2: On a test computer, use Recovery Console to replace the hardware abstraction layer (HAL) and kernel files with the original versions from the Windows XP Professional CD-ROM. This section lists supplemental readings by objective. We recommend that you study these sources thoroughly before taking exam 70-270. Objective 3.1 Microsoft Corporation. Microsoft Windows XP Professional Resource Kit Documentation. Redmond, WA: Microsoft Press, 2001. Read Chapter 12, “Disk Management,” and Chapter 13, “File Systems.” These chapters explain the various storage types and partition styles available in Windows XP Professional, the Disk Management snap-in, and the command-line utilities you can use to manage storage devices. Review Chapter 27, “Troubleshooting Disks and File Systems.” This chapter outlines the troubleshooting tools available in Windows XP Professional, discusses many common problems relating to disk devices, and tells you how to correct them (available online at http://www.microsoft.com/resources/documentation/Windows/ XP/all/reskit/en-us/prork_overview.asp).
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PUBLISHED BY Microsoft Press A Divi
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About the Authors Walter Glenn, Mic
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Contents Contents ix Acknowledgment
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Contents xi Practice: Prepare for I
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Contents xiii Lesson 3: Performing
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Contents xv Lesson 3: Configuring S
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Contents xvii Local User Accounts .
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Contents xix Troubleshooting Lab .
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Contents xxi by Using the Cipher Co
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Contents xxiii 12 Managing Printers
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Contents xxv How to Configure DNS Q
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Contents xxvii Lesson Summary . . .
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Contents xxix How to Share a Folder
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Contents xxxi How to Monitor Networ
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Contents xxxiii 22 Implementing and
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Acknowledgments A book like this is
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xxxviii About This Book Prerequisit
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xl About This Book Within each Obje
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xlii About This Book ■ Super VGA
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xliv About This Book Certifications
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xlvi About This Book For additional
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1 Introduction to Windows XP Profes
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■ Windows XP Home Edition does no
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Lesson Summary Lesson 1 Explaining
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Major Enhancements Included in Wind
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1-11 connects periodically to Windo
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! 1-13 new feature that allows you
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1-15 1. After Windows XP Service Pa
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Note A workgroup can contain comput
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1-19 that each domain controller ha
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Lesson 4: Logging On and Off Window
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F01US07.eps 1-23 XP Professional au
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1-25 If a user logs on to a domain,
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The Purpose of Fast Logon Optimizat
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Table 1-2 The Windows Security Dial
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1-31 2. What is the main difference
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Scenario 1.2 1-33 You are an admini
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Key Points Key Terms Exam Highlight
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Page 1-6 Page 1-14 Page 1-19 Lesson
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Page 1-32 1-39 3. Which of the foll
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2 Installing Windows XP Professiona
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! Table 2-1 Windows XP Professional
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F02us01 ! NTFS The preferred file s
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If you convert a system volume (or
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How Microsoft Grants Software Licen
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2-11 3. What information is require
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F02us03 2-13 not support booting fr
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Note To change the computer name af
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F02us06 Complete setup Figure 2-6 W
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Lesson 2 Installing Windows XP Prof
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Lesson 2 Installing Windows XP Prof
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2-23 Changes check box is selected
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Lesson 3: Installing Windows XP Pro
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! Exam Tip You can use Winnt.exe an
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Table 2-4 Winnt32.exe Parameters Sw
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2-31 2. Which Windows XP Profession
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Real World Upgrading Older Computer
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2-35 Windows NT 4.0 computers that
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Lesson 5: Troubleshooting Windows X
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Guidelines for Troubleshooting Setu
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2-41 1. If you encounter an error d
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How to Scan a System and Display Av
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2-45 Software Update Services (SUS)
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F02US10 2-47 You should be familiar
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2-49 When you install new operating
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■ Floppy drive, mouse, keyboard
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Chapter Summary 2-53 ■ Before ins
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Exam Highlights 2-55 system partiti
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Page 2-22 2-57 c. Dual booting betw
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Page 2-40 Page 2-49 2-59 b. Verify
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3 Deploying Windows XP Professional
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Lesson 1: Creating Unattended Insta
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F03us01.bmp Lesson 1 Creating Unatt
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F03us02.bmp F03us03.bmp Lesson 1 Cr
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Lesson 1 Creating Unattended Instal
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3-19 Mini Setup Wizard prompts the
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Practice: Deploying Windows XP Prof
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Lesson 2 Using Disk Duplication to
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Lesson 3: Performing Remote Install
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! Lesson 3 Performing Remote Instal
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F03us09.bmp 3-29 9. Choose whether
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F03us10.bmp PXE-Compliant Network A
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Lesson Summary Lesson 3 Performing
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3-35 2. Click Files And Settings Tr
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Lesson 4 Using Tools to Simplify De
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3-39 Windows Installer Package file
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3-41 ■ The USMT offers all the ad
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Chapter Summary 3-43 ■ Small depl
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Page 3-16 Page 3-21 Page 3-24 Lesso
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Page 3-41 3-47 The correct answers
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4-2 Chapter 4 Modifying and Trouble
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5-2 Chapter 5 Configuring Windows X
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5-10 Chapter 5 Configuring Windows
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6 Installing, Managing, and Trouble
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! Exam Tip Windows XP Professional
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F06us03 Figure 6-3 Device Manager s
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F06us04 To Determine Available Hard
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6. In the list of installed hardwar
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Lesson 2: Configuring and Troublesh
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F06us06 Figure 6-6 Use the Properti
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6-15 6. Close the Add Or Remove Pro
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Table 6-4 Common Fax Troubleshootin
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F06us08 Mouse Devices 6-19 Mouse de
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! 6-21 devices also can have their
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6-23 disable modem sound entirely.
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6-25 5. In the Device manager windo
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Lesson 3: Viewing and Configuring H
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6-29 XP can determine whether a por
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Lesson Summary Lesson 3 Viewing and
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F06us10 ! 6-33 dows will recognize
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F06us12 Lesson 4 Configuring and Tr
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6-37 2. Which of the following tool
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Troubleshooting Lab Troubleshooting
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6-41 ■ A hardware profile stores
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Page 6-9 Page 6-25 Page 6-30 Lesson
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Page 6-37 3. How can you view the f
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7-2 Chapter 7 Setting Up and Managi
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7-10 Chapter 7 Setting Up and Manag
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8-2 Chapter 8 Securing Resources wi
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11 Setting Up, Configuring, and Tro
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11-3 ❑ A network interface printe
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Table 11-1 Network Printing Environ
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Lesson 2: Setting Up Network Printe
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Table 11-2 Add Printer Wizard Pages
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F11us03 F11us04 Lesson 2 Setting Up
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Lesson 2 Setting Up Network Printer
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Lesson 3: Connecting to Network Pri
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Lesson 3 Connecting to Network Prin
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Lesson 3 Connecting to Network Prin
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F11us07 Lesson 4 Configuring Networ
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How to Stop the Sharing of a Printe
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F11us10 ! User1 Print server User2
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Lesson 5 Troubleshooting Setup and
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Lesson Review Lesson 5 Troubleshoot
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Troubleshooting Lab Scenario Questi
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Key Terms Exam Highlights 11-39 ■
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Page 11-19 Page 11-24 Lesson 2 Revi
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Page 11-36 Page 11-37 Questions and
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12-2 Chapter 12 Managing Printers a
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13-2 Chapter 13 Supporting TCP/IP L
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13-4 Chapter 13 Supporting TCP/IP !
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13-6 Chapter 13 Supporting TCP/IP R
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13-8 Chapter 13 Supporting TCP/IP 2
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14 Overview of Active Directory Ser
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14-3 One big advantage that Active
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F14us02 Objects Computers Users Fig
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F14us03 Figure 14-3 A domain tree i
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Physical Structure of Active Direct
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Replication Within an Active Direct
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Lesson 1 Overview of Active Directo
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Lesson 2 Important Active Directory
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What Is a Namespace? F14us08 ! Less
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F14us09 Jane Doe Lesson 2 Important
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Case Scenario Exercise 14-21 ■ Th
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Chapter Summary 14-23 Contoso, Ltd.
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Exam Highlights 14-25 distinguished
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Page 14-22 14-27 2. Which of the fo
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15 Configuring Network and Internet
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Lesson 1: Configuring Local Area Ne
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F15us02.bmp F15us03.bmp Figure 15-2
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! 15-7 ■ You can add connections
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Lesson 1 Configuring Local Area Net
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Lesson 2 Configuring Dial-Up Connec
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F15us11.bmp Lesson 2 Configuring Di
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Allowing Incoming Dial-Up Connectio
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Practice: Configuring an Inbound Co
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3. What is callback and why would y
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Lesson 3 Configuring Wireless Conne
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F15us18.bmp ! Lesson 3 Configuring
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Lesson Summary ■ 802.11 standards
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Lesson 4 Configuring Internet Conne
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Lesson 5 Configuring Windows Firewa
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Table 15-5 ICMP Options ICMP Option
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Case Scenario Exercise 15-61 be con
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19 Monitoring and Optimizing System
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F19us01 Figure 19-1 The Application
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! Table 19-1 Processes Tab Columns
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F19us03 Figure 19-3 The Performance
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F19us04 Lesson 1 Using Task Manager
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Lesson 1 Using Task Manager 19-11 1
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Lesson 2: Using the Performance Con
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Table 19-3 Partial List of Availabl
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! Under Memory, choose Pages/sec Un
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Lesson 2 Using the Performance Cons
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Lesson Review Lesson 2 Using the Pe
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2. What objects and counters would
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Key Terms Exam Highlights 19-29 bas
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Page 19-22 Page 19-23 Questions and
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20 Backing Up and Restoring Data Ex
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F20us01 Note Windows Backup does no
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How to Plan a Backup 20-5 You shoul
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20-7 You might also choose to use a
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20-9 Daily During a daily backup, a
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Lesson 1 Using the Backup Utility 2
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Lesson Summary Lesson 1 Using the B
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Lesson 2 Backing Up Data 20-15 1. T
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Lesson 3 Restoring Data 20-29 After
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Lesson 3 Restoring Data 20-31 2. A(
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Lesson 4 Using the Automated System
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Questions Lesson 4 Using the Automa
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Key Terms Exam Highlights 20-39 ■
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Page 20-23 Lesson 2 Review Question
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Page 20-36 Page 20-37 Case Scenario
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21 Installing Windows XP Profession
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Tested Skills and Suggested Practic
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Important For the following task, y
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Further Reading 21-9 “Software Up
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Objective 1.1 Perform and Troublesh
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Objective 4.2 Manage, Monitor, and
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Objective 4.3 Restore and Back Up t
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25-2 Chapter 25 Configuring and Tro
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25-10 Chapter 25 Configuring and Tr
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26 Implementing, Managing, and Trou
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Tested Skills and Suggested Practic
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Further Reading 26-5 Microsoft Corp
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Objective 6.1 Configure and Trouble
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26-9 Why are you unable to browse t
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Objective 6.1 Configure and Trouble
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Objective 6.2 Connect to Computers
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Objective 6.3 Connect to Resources
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Objective 6.4 Configure, Manage, an
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Glossary A AC-3 The coding system u
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Glossary G-3 ANSI See American Nati
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Glossary G-5 Backup Or Restore Wiza
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Glossary G-7 boot sector A critical
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Glossary G-9 compression state Each
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Glossary G-11 direct memory access
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Glossary G-13 duplex transmission A
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Glossary G-15 Fiber Distributed Dat
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Glossary G-17 globally unique ident
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I Glossary G-19 ICM See Image Color
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Glossary G-21 Internet Connection S
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L Glossary G-23 L2TP See Layer Two
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Glossary G-25 MBR See Master Boot R
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Glossary G-27 netstat A diagnostic
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Glossary G-29 Open Systems Intercon
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Glossary G-31 peripheral A term use
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Glossary G-33 primary display The d
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Q Glossary G-35 QoS See quality of
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Glossary G-37 Request for Comments
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Glossary G-39 security Making compu
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Glossary G-41 Simple Mail Transfer
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Glossary G-43 subnet mask A 32-bit
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Glossary G-45 tracert A Trace Route
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Glossary G-47 USB See universal ser
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Glossary G-49 Winnt.exe The command
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