MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing ...

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6-20 Chapter 6 <strong>Installing</strong>, Managing, and Troubleshooting Hardware Devices and Drivers Wireless keyboards are also available, although (like wireless mouse devices) they typically communicate with a receiver that connects to the computer using a USB port. Click Keyboard in the Printers And Other Hardware window of Control Panel to configure or troubleshoot a keyboard. In the Speed tab, you can configure the character repeat delay and the character repeat rate. You can also control the cursor blink rate. The Hardware tab shows you the device properties for the installed keyboard and allows you to access the troubleshooter if you are having problems with your keyboard. You can also install a device driver, roll back to a previous device driver, or uninstall a device driver. USB Devices Universal serial bus (USB) is a type of connection developed to provide a fast, flexible method of attaching up to 127 peripheral devices to a computer. USB provides a connection format designed to replace the computer’s traditional serial-port and parallelport connections. The term “universal” indicates that many kinds of devices can take advantage of USB. USB is fully Plug and Play–compliant. The USB system comprises a single USB host and USB devices. The host is at the top of the USB hierarchy. In a Windows XP environment, the operating system and the hardware work together to form the USB host. Devices include hubs, which are connection points for other USB devices and nodes. Nodes are end devices such as printers, scanners, mouse devices, keyboards, and so on. Some nodes also function as hubs, allowing additional USB devices to be connected to them. You can connect USB peripherals together by using connection hubs that allow the bus to branch out through additional port connections. In this example, some of the peripheral devices are simply devices, whereas others serve as both devices and connection hubs. The computer provides a USB host connection that serves as the main USB connection. A special hub, called the root hub, is an integral part of the host system (typically built into the motherboard), and provides one or more attachment points for USB devices (the ports available on the computer). The built-in USB ports on computers function as the root hub. USB provides for a total of up to five levels of devices. The root hub is at the first level. Regular hubs can form up to three additional levels, and nodes can function as the last level. You can add or remove most USB devices from a computer while the computer is turned on. This practice is often referred to as hot-plugging the device. Plug and Play detects the presence (or absence) of the device and configures it for operation. The USB interface provides power to the peripheral that is attached to it. The root hub provides power from the host computer to directly connected devices. Hubs also supply power to connected devices. Even if the interface supplies power to the USB devices, USB
! 6-21 devices also can have their own power sources, if necessary. Many devices, such as digital cameras and scanners, draw more power than a USB hub can provide. <strong>Exam</strong> Tip Some USB hubs are self-powered, and some are not. Hubs that are not self-powered draw power from the hub to which they are connected or from the computer itself. If you find that a USB device that is connected to an unpowered USB hub is not working as expected, try replacing the unpowered USB hub with a self-powered hub. Because you can add nearly any type of peripheral device to the PC through the USB port, the range of symptoms that are associated with USB devices include all the symptoms that are listed for peripheral devices in this chapter. Problems that are associated specifically with the USB technology occur in the following general areas: ■ USB hardware device ■ USB controller ■ USB drivers The first step in troubleshooting USB problems is to check the BIOS setup to make sure that the USB function is enabled for the computer. Table 6-5 describes basic USB troubleshooting procedures. Table 6-5 Basic USB Troubleshooting If This Happens Do This USB functionality is enabled in the BIOS. The controller does not appear in Device Manager, or a yellow warning icon appears next to the controller. The controller is present in Device Manager. The BIOS and controller settings appear to be correct. Lesson 2 Configuring and Troubleshooting Hardware Devices Check Device Manager to make sure that the USB controller appears there. In Windows XP, the USB controller should be listed under the Universal Serial Bus Controllers entry (using the default Devices By Type view in Device Manager). Contact the BIOS manufacturer for an updated copy of the BIOS because the computer’s BIOS might be outdated. Right-click the USB controller, and then select Properties. If there are any problems, a message should appear in the Device Status section on the General tab of the controller’s Properties dialog box. Check the USB port drivers next. USB ports are listed in Device Manager as USB Root Hubs. Right-click a USB Root Hub entry, and then select Properties. Use the Driver tab of the USB Root Hub Properties dialog box to update or roll back drivers, if necessary.
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PUBLISHED BY Microsoft Press A Divi
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About the Authors Walter Glenn, Mic
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Contents Contents ix Acknowledgment
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Contents xi Practice: Prepare for I
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Contents xiii Lesson 3: Performing
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Contents xv Lesson 3: Configuring S
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Contents xvii Local User Accounts .
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Contents xix Troubleshooting Lab .
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Contents xxi by Using the Cipher Co
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Contents xxiii 12 Managing Printers
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Contents xxv How to Configure DNS Q
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Contents xxvii Lesson Summary . . .
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Contents xxix How to Share a Folder
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Contents xxxi How to Monitor Networ
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Contents xxxiii 22 Implementing and
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Acknowledgments A book like this is
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xxxviii About This Book Prerequisit
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xl About This Book Within each Obje
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xlii About This Book ■ Super VGA
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xliv About This Book Certifications
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xlvi About This Book For additional
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1 Introduction to Windows XP Profes
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■ Windows XP Home Edition does no
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Lesson Summary Lesson 1 Explaining
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Major Enhancements Included in Wind
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1-11 connects periodically to Windo
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! 1-13 new feature that allows you
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1-15 1. After Windows XP Service Pa
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Note A workgroup can contain comput
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1-19 that each domain controller ha
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Lesson 4: Logging On and Off Window
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F01US07.eps 1-23 XP Professional au
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1-25 If a user logs on to a domain,
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The Purpose of Fast Logon Optimizat
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Table 1-2 The Windows Security Dial
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1-31 2. What is the main difference
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Scenario 1.2 1-33 You are an admini
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Key Points Key Terms Exam Highlight
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Page 1-32 1-39 3. Which of the foll
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2 Installing Windows XP Professiona
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! Table 2-1 Windows XP Professional
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F02us01 ! NTFS The preferred file s
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If you convert a system volume (or
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How Microsoft Grants Software Licen
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2-11 3. What information is require
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F02us03 2-13 not support booting fr
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Note To change the computer name af
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F02us06 Complete setup Figure 2-6 W
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Lesson 2 Installing Windows XP Prof
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Lesson 2 Installing Windows XP Prof
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2-23 Changes check box is selected
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Lesson 3: Installing Windows XP Pro
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! Exam Tip You can use Winnt.exe an
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Table 2-4 Winnt32.exe Parameters Sw
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2-31 2. Which Windows XP Profession
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Real World Upgrading Older Computer
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2-35 Windows NT 4.0 computers that
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Lesson 5: Troubleshooting Windows X
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Guidelines for Troubleshooting Setu
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2-41 1. If you encounter an error d
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How to Scan a System and Display Av
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2-45 Software Update Services (SUS)
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F02US10 2-47 You should be familiar
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2-49 When you install new operating
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■ Floppy drive, mouse, keyboard
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Chapter Summary 2-53 ■ Before ins
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Exam Highlights 2-55 system partiti
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Page 2-22 2-57 c. Dual booting betw
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Page 2-40 Page 2-49 2-59 b. Verify
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3 Deploying Windows XP Professional
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Lesson 1: Creating Unattended Insta
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F03us01.bmp Lesson 1 Creating Unatt
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Lesson 1 Creating Unattended Instal
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3-19 Mini Setup Wizard prompts the
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Practice: Deploying Windows XP Prof
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Lesson 2 Using Disk Duplication to
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Lesson 3: Performing Remote Install
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! Lesson 3 Performing Remote Instal
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Lesson Summary Lesson 3 Performing
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3-35 2. Click Files And Settings Tr
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Lesson 4 Using Tools to Simplify De
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3-39 Windows Installer Package file
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3-41 ■ The USMT offers all the ad
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Chapter Summary 3-43 ■ Small depl
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Page 3-16 Page 3-21 Page 3-24 Lesso
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Page 3-41 3-47 The correct answers
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4-2 Chapter 4 Modifying and Trouble
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8-2 Chapter 8 Securing Resources wi
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11 Setting Up, Configuring, and Tro
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11-3 ❑ A network interface printe
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Table 11-1 Network Printing Environ
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Lesson 2: Setting Up Network Printe
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Table 11-2 Add Printer Wizard Pages
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F11us03 F11us04 Lesson 2 Setting Up
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Lesson 2 Setting Up Network Printer
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Lesson 3: Connecting to Network Pri
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F11us07 Lesson 4 Configuring Networ
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How to Stop the Sharing of a Printe
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F11us10 ! User1 Print server User2
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Lesson 5 Troubleshooting Setup and
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Lesson Review Lesson 5 Troubleshoot
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Troubleshooting Lab Scenario Questi
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Key Terms Exam Highlights 11-39 ■
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12-2 Chapter 12 Managing Printers a
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14 Overview of Active Directory Ser
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14-3 One big advantage that Active
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F14us02 Objects Computers Users Fig
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F14us03 Figure 14-3 A domain tree i
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Physical Structure of Active Direct
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Replication Within an Active Direct
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Lesson 2 Important Active Directory
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What Is a Namespace? F14us08 ! Less
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F14us09 Jane Doe Lesson 2 Important
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Case Scenario Exercise 14-21 ■ Th
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Chapter Summary 14-23 Contoso, Ltd.
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Exam Highlights 14-25 distinguished
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15 Configuring Network and Internet
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Lesson 1: Configuring Local Area Ne
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! 15-7 ■ You can add connections
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Allowing Incoming Dial-Up Connectio
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3. What is callback and why would y
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19 Monitoring and Optimizing System
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! Table 19-1 Processes Tab Columns
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2. What objects and counters would
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20 Backing Up and Restoring Data Ex
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F20us01 Note Windows Backup does no
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How to Plan a Backup 20-5 You shoul
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20-7 You might also choose to use a
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20-9 Daily During a daily backup, a
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21 Installing Windows XP Profession
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Tested Skills and Suggested Practic
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Important For the following task, y
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Further Reading 21-9 “Software Up
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22 Implementing and Conducting Admi
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■ Implementing and administering
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23-10 Chapter 23 Implementing, Mana
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24 Monitoring and Optimizing System
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Further Reading 24-3 “Support Web
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Objective 4.1 Monitor, Optimize, an
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26 Implementing, Managing, and Trou
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Tested Skills and Suggested Practic
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Further Reading 26-5 Microsoft Corp
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Objective 6.1 Configure and Trouble
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26-9 Why are you unable to browse t
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Objective 6.1 Configure and Trouble
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Glossary A AC-3 The coding system u
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Glossary G-3 ANSI See American Nati
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Glossary G-5 Backup Or Restore Wiza
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Glossary G-7 boot sector A critical
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Glossary G-9 compression state Each
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Glossary G-11 direct memory access
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I Glossary G-19 ICM See Image Color
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L Glossary G-23 L2TP See Layer Two
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Glossary G-25 MBR See Master Boot R
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Glossary G-27 netstat A diagnostic
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Glossary G-29 Open Systems Intercon
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Glossary G-31 peripheral A term use
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Glossary G-33 primary display The d
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Q Glossary G-35 QoS See quality of
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Glossary G-37 Request for Comments
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Glossary G-39 security Making compu
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Glossary G-41 Simple Mail Transfer
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Glossary G-43 subnet mask A 32-bit
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Glossary G-45 tracert A Trace Route
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Glossary G-47 USB See universal ser
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Glossary G-49 Winnt.exe The command
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