MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing ...

10-78 Chapter 10 Managing Data Storage
4. What utility should you teach Iris to use that might also help maximize the free
space on her hard disk?
5. You have configured Iris’ notebook computer to connect securely via the Internet
to the company network so that Iris can access the company e-mail server and file
servers. Iris also wants to be able to access certain shared files on the company
network when she cannot connect to the network. What should you do?
Troubleshooting Lab
You are an administrator for a company named Humongous Insurance, a provider of
group medical insurance policies throughout the Midwest. On Friday morning, you
receive a call from Jonas, a user in the claims department who has a workstation running
Windows XP Professional. Jonas says that on his computer, he always stores documents
on drive E. However, when he tried to transfer a large document to his local
computer and store it on drive E, he received an error message stating that the drive
could not be located. He checked My Computer, and the drive is not listed.
You use Computer Management to connect to Jonas’ computer, and then open the Disk
Management tool. You see the following configuration:
■ Disk 0 is configured as a basic disk and it contains one partition. The drive letter
for the partition is C, and the partition is labeled as the System partition. Disk Management
reports the disk as online and the C partition as healthy.
■ Disk 1 is configured as a dynamic disk, but Disk Management reports the disk as
missing.
■ Disk 2 is configured as a CD-ROM drive with the drive letter D.