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19-32 Chapter 19 Monitoring and Optimizing System Performance Page 19-24 Page 19-25 4. Why do you need to determine a baseline when you monitor system resources and system performance? When you monitor system performance, you compare the current performance of the system with the baseline. If the current system performance is worse than the baseline, you need to check for bottlenecks. After you have resolved the problem, you again monitor system performance so that you can verify that the action you took actually resolved the bottleneck and improved system performance. Case Scenario Exercise 1. You want to monitor memory, processor, and disk usage over the course of a normal day’s activity on Pat’s computer. Which tool should you use to do this? You should use the Performance Logs And Alerts snap-in. You should configure a performance log by using key objects and counters. Ideally, you should configure the Performance Logs And Alerts snap-in on a different computer from Pat’s and monitor her computer remotely. After completing the log, you can view the results using System Monitor. 2. What objects and counters would you select? Answers may vary, but you should consider monitoring at least the following objects and counters: Processor: %Processor Time; Processor: %Interrupts; System: Processor Queue Length; Memory: Pages/sec; Physical Disk: %Disk Time; and Physical Disk: Avg. Disk Queue Length. 3. At the end of the day, you use System Monitor to view the log created on Pat’s computer. You note the following key average counter values: ❑ Memory, Pages/sec: 92 ❑ Processor, %Processor Time: 35 percent ❑ Physical Disk, %Disk Time: 73 percent What do you suspect is causing the performance problem? How would you resolve it? These values indicate that the computer is experiencing a shortage of memory. The acceptable level of Pages/sec is under 20. At the current average rate of 92 Pages/sec, the operating system is spending too much time moving data in and out of physical memory and the paging file. Also, the %Disk Time statistic indicates a potential hard disk performance issue (73 percent, and the acceptable maximum value is 50 percent). The hard disk could be a problem, but it is more likely that the increased paging is causing the hard disk to work much harder than it has to. Increasing the amount of memory in the computer decreases the amount of paging required, which in turn decreases the load on the hard disk, which will most likely cause the %Disk Time counter to drop below the acceptable threshold. Troubleshooting Lab 1. Do you notice any values that indicate a bottleneck? If so, list the values and explain what you would do to troubleshoot the problem. Answers will vary.
20 Backing Up and Restoring Data <strong>Exam</strong> Objectives in this Chapter: ■ Restore and back up the operating system, System State data, and other user data. ❑ Recover System State data and user data by using Windows Backup. ❑ Recover System State data and user data by using the Recovery Console. Why This Chapter Matters Now that you have learned to install Microsoft Windows XP Professional and configure a network, it is important that you ensure that data is not lost. Windows XP Professional provides the Backup Or Restore Wizard to allow you to back up data. This chapter introduces you to backing up and restoring data, including Automated System Recovery. Lessons in this Chapter: ■ Lesson 1: Using the Backup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20-2 ■ Lesson 2: Backing Up Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-14 ■ Lesson 3: Restoring Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-26 ■ Lesson 4: Using the Automated System Recovery Wizard . . . . . . . . . . . . . . 20-32 Before You Begin To complete this chapter, you must have a computer that meets the minimum hardware requirements listed in the preface, “About This Book.” You must also have Microsoft Windows XP Professional installed on the computer. 20-1
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PUBLISHED BY Microsoft Press A Divi
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About the Authors Walter Glenn, Mic
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Contents Contents ix Acknowledgment
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Contents xi Practice: Prepare for I
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Contents xiii Lesson 3: Performing
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Contents xv Lesson 3: Configuring S
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Contents xvii Local User Accounts .
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Contents xix Troubleshooting Lab .
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Contents xxi by Using the Cipher Co
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Contents xxiii 12 Managing Printers
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Contents xxv How to Configure DNS Q
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Contents xxvii Lesson Summary . . .
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Contents xxix How to Share a Folder
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Contents xxxi How to Monitor Networ
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Contents xxxiii 22 Implementing and
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Acknowledgments A book like this is
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xxxviii About This Book Prerequisit
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xl About This Book Within each Obje
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xlii About This Book ■ Super VGA
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xliv About This Book Certifications
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xlvi About This Book For additional
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1 Introduction to Windows XP Profes
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■ Windows XP Home Edition does no
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Lesson Summary Lesson 1 Explaining
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Major Enhancements Included in Wind
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1-11 connects periodically to Windo
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! 1-13 new feature that allows you
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1-15 1. After Windows XP Service Pa
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Note A workgroup can contain comput
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1-19 that each domain controller ha
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Lesson 4: Logging On and Off Window
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F01US07.eps 1-23 XP Professional au
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1-25 If a user logs on to a domain,
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The Purpose of Fast Logon Optimizat
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Table 1-2 The Windows Security Dial
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1-31 2. What is the main difference
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Scenario 1.2 1-33 You are an admini
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Key Points Key Terms Exam Highlight
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Page 1-32 1-39 3. Which of the foll
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2 Installing Windows XP Professiona
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! Table 2-1 Windows XP Professional
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F02us01 ! NTFS The preferred file s
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If you convert a system volume (or
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How Microsoft Grants Software Licen
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2-11 3. What information is require
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F02us03 2-13 not support booting fr
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Note To change the computer name af
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F02us06 Complete setup Figure 2-6 W
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Lesson 2 Installing Windows XP Prof
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Lesson 2 Installing Windows XP Prof
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2-23 Changes check box is selected
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Lesson 3: Installing Windows XP Pro
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! Exam Tip You can use Winnt.exe an
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Table 2-4 Winnt32.exe Parameters Sw
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2-31 2. Which Windows XP Profession
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Real World Upgrading Older Computer
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2-35 Windows NT 4.0 computers that
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Lesson 5: Troubleshooting Windows X
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Guidelines for Troubleshooting Setu
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2-41 1. If you encounter an error d
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How to Scan a System and Display Av
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2-45 Software Update Services (SUS)
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F02US10 2-47 You should be familiar
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2-49 When you install new operating
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■ Floppy drive, mouse, keyboard
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Chapter Summary 2-53 ■ Before ins
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Exam Highlights 2-55 system partiti
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Page 2-22 2-57 c. Dual booting betw
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Page 2-40 Page 2-49 2-59 b. Verify
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3 Deploying Windows XP Professional
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Lesson 1: Creating Unattended Insta
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F03us01.bmp Lesson 1 Creating Unatt
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Lesson 1 Creating Unattended Instal
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3-19 Mini Setup Wizard prompts the
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Practice: Deploying Windows XP Prof
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Lesson 2 Using Disk Duplication to
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Lesson 3: Performing Remote Install
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! Lesson 3 Performing Remote Instal
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F03us10.bmp PXE-Compliant Network A
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Lesson Summary Lesson 3 Performing
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3-35 2. Click Files And Settings Tr
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Lesson 4 Using Tools to Simplify De
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3-39 Windows Installer Package file
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3-41 ■ The USMT offers all the ad
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Chapter Summary 3-43 ■ Small depl
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Page 3-16 Page 3-21 Page 3-24 Lesso
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Page 3-41 3-47 The correct answers
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4-2 Chapter 4 Modifying and Trouble
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5-10 Chapter 5 Configuring Windows
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6 Installing, Managing, and Trouble
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! Exam Tip Windows XP Professional
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F06us03 Figure 6-3 Device Manager s
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F06us04 To Determine Available Hard
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6. In the list of installed hardwar
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Lesson 2: Configuring and Troublesh
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F06us06 Figure 6-6 Use the Properti
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6-15 6. Close the Add Or Remove Pro
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Table 6-4 Common Fax Troubleshootin
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F06us08 Mouse Devices 6-19 Mouse de
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! 6-21 devices also can have their
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6-23 disable modem sound entirely.
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6-25 5. In the Device manager windo
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Lesson 3: Viewing and Configuring H
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6-29 XP can determine whether a por
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Lesson Summary Lesson 3 Viewing and
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F06us10 ! 6-33 dows will recognize
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F06us12 Lesson 4 Configuring and Tr
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6-37 2. Which of the following tool
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Troubleshooting Lab Troubleshooting
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6-41 ■ A hardware profile stores
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Page 6-9 Page 6-25 Page 6-30 Lesson
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Page 6-37 3. How can you view the f
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7-2 Chapter 7 Setting Up and Managi
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11 Setting Up, Configuring, and Tro
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11-3 ❑ A network interface printe
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Table 11-1 Network Printing Environ
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Lesson 2: Setting Up Network Printe
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Table 11-2 Add Printer Wizard Pages
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F11us03 F11us04 Lesson 2 Setting Up
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Lesson 2 Setting Up Network Printer
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Lesson 3: Connecting to Network Pri
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Lesson 3 Connecting to Network Prin
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F11us07 Lesson 4 Configuring Networ
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How to Stop the Sharing of a Printe
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F11us10 ! User1 Print server User2
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Lesson 5 Troubleshooting Setup and
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Lesson Review Lesson 5 Troubleshoot
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Troubleshooting Lab Scenario Questi
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Key Terms Exam Highlights 11-39 ■
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14 Overview of Active Directory Ser
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14-3 One big advantage that Active
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F14us03 Figure 14-3 A domain tree i
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Physical Structure of Active Direct
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Replication Within an Active Direct
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What Is a Namespace? F14us08 ! Less
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F14us09 Jane Doe Lesson 2 Important
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Chapter Summary 14-23 Contoso, Ltd.
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Exam Highlights 14-25 distinguished
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15 Configuring Network and Internet
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! 15-7 ■ You can add connections
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Allowing Incoming Dial-Up Connectio
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3. What is callback and why would y
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Important For the following task, y
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Further Reading 21-9 “Software Up
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22 Implementing and Conducting Admi
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■ Implementing and administering
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24 Monitoring and Optimizing System
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Further Reading 24-3 “Support Web
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Objective 4.1 Monitor, Optimize, an
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Objective 4.2 Manage, Monitor, and
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Objective 4.3 Restore and Back Up t
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25-2 Chapter 25 Configuring and Tro
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25-10 Chapter 25 Configuring and Tr
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26 Implementing, Managing, and Trou
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Tested Skills and Suggested Practic
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Further Reading 26-5 Microsoft Corp
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Objective 6.1 Configure and Trouble
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26-9 Why are you unable to browse t
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Objective 6.1 Configure and Trouble
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Objective 6.2 Connect to Computers
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Objective 6.2 Connect to Computers
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Objective 6.3 Connect to Resources
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Objective 6.4 Configure, Manage, an
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Glossary A AC-3 The coding system u
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Glossary G-3 ANSI See American Nati
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Glossary G-5 Backup Or Restore Wiza
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Glossary G-7 boot sector A critical
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Glossary G-9 compression state Each
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Glossary G-11 direct memory access
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Glossary G-13 duplex transmission A
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Glossary G-15 Fiber Distributed Dat
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Glossary G-17 globally unique ident
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I Glossary G-19 ICM See Image Color
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Glossary G-21 Internet Connection S
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L Glossary G-23 L2TP See Layer Two
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Glossary G-25 MBR See Master Boot R
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Glossary G-27 netstat A diagnostic
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Glossary G-29 Open Systems Intercon
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Glossary G-31 peripheral A term use
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Glossary G-33 primary display The d
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Q Glossary G-35 QoS See quality of
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Glossary G-37 Request for Comments
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Glossary G-39 security Making compu
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Glossary G-41 Simple Mail Transfer
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Glossary G-43 subnet mask A 32-bit
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Glossary G-45 tracert A Trace Route
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Glossary G-47 USB See universal ser
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Glossary G-49 Winnt.exe The command
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