MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing ...

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4-36 Chapter 4 Modifying and Troubleshooting the Startup Process Lesson Review Use the following questions to help determine whether you have learned enough to move on to the next lesson. If you are unable to answer a question, review the lesson materials and try the question again. You can find answers to these questions in the “Questions and Answers” section at the end of this chapter. 1. What is safe mode and why do you use it? 2. How do you start Windows XP Professional in safe mode? 3. When is the Last Known Good configuration created? 4. When do you use the Last Known Good configuration?
4-37 5. How can you install the Windows XP Professional Recovery Console on your computer? Lesson Summary ■ If your computer does not start, you might be able to start it by using safe mode because Windows XP Professional starts with limited device drivers and system services. ■ If you change the Windows XP Professional configuration to load a driver and have problems rebooting, you can use the Last Known Good process to recover your working configuration. ■ Pressing F8 during the operating system selection phase displays a screen with the Windows Advanced Options menu that provides the following options: Safe Mode, Safe Mode With Networking, Safe Mode With Command Prompt, Enable Boot Logging, Enable VGA Mode, Last Known Good Configuration, Directory Services Restore Mode, and Debugging Mode. ■ The Windows XP Professional Recovery Console is a command-line interface that you can use to perform a variety of troubleshooting and recovery tasks. Case Scenario Exercise Scenario Case Scenario Exercise In this exercise, you will read a scenario about a user who is experiencing a startup problem and then answer the questions that follow. If you have difficulty completing this work, review the material in this chapter before beginning the next chapter. You can find answers to these questions in the “Questions and Answers” section at the end of this chapter. You are an administrator working for a company named Contoso, Ltd. You receive a call from one of your users. She tells you that this morning, on advice from a friend, she downloaded and installed the newest drivers for her video card. After the installation, the setup program prompted her to restart the computer. When the computer restarted, the user could log on, but the computer stopped responding shortly thereafter. The user tells you that she has made no other changes to her system.
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PUBLISHED BY Microsoft Press A Divi
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About the Authors Walter Glenn, Mic
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Contents Contents ix Acknowledgment
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Contents xi Practice: Prepare for I
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Contents xiii Lesson 3: Performing
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Contents xv Lesson 3: Configuring S
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Contents xvii Local User Accounts .
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Contents xix Troubleshooting Lab .
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Contents xxi by Using the Cipher Co
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Contents xxiii 12 Managing Printers
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Contents xxv How to Configure DNS Q
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Contents xxvii Lesson Summary . . .
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Contents xxix How to Share a Folder
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Contents xxxi How to Monitor Networ
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Contents xxxiii 22 Implementing and
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Acknowledgments A book like this is
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xxxviii About This Book Prerequisit
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xl About This Book Within each Obje
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xlii About This Book ■ Super VGA
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xliv About This Book Certifications
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xlvi About This Book For additional
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1 Introduction to Windows XP Profes
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■ Windows XP Home Edition does no
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Lesson Summary Lesson 1 Explaining
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Major Enhancements Included in Wind
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1-11 connects periodically to Windo
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! 1-13 new feature that allows you
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1-15 1. After Windows XP Service Pa
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Note A workgroup can contain comput
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1-19 that each domain controller ha
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Lesson 4: Logging On and Off Window
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F01US07.eps 1-23 XP Professional au
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1-25 If a user logs on to a domain,
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The Purpose of Fast Logon Optimizat
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Table 1-2 The Windows Security Dial
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1-31 2. What is the main difference
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Scenario 1.2 1-33 You are an admini
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Key Points Key Terms Exam Highlight
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Page 1-6 Page 1-14 Page 1-19 Lesson
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Page 1-32 1-39 3. Which of the foll
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2 Installing Windows XP Professiona
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! Table 2-1 Windows XP Professional
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F02us01 ! NTFS The preferred file s
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If you convert a system volume (or
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How Microsoft Grants Software Licen
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2-11 3. What information is require
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F02us03 2-13 not support booting fr
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Note To change the computer name af
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F02us06 Complete setup Figure 2-6 W
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Lesson 2 Installing Windows XP Prof
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Lesson 2 Installing Windows XP Prof
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2-23 Changes check box is selected
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Lesson 3: Installing Windows XP Pro
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! Exam Tip You can use Winnt.exe an
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Table 2-4 Winnt32.exe Parameters Sw
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2-31 2. Which Windows XP Profession
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Real World Upgrading Older Computer
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2-35 Windows NT 4.0 computers that
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Lesson 5: Troubleshooting Windows X
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Guidelines for Troubleshooting Setu
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2-41 1. If you encounter an error d
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How to Scan a System and Display Av
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2-45 Software Update Services (SUS)
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F02US10 2-47 You should be familiar
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2-49 When you install new operating
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■ Floppy drive, mouse, keyboard
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Chapter Summary 2-53 ■ Before ins
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Exam Highlights 2-55 system partiti
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Page 2-22 2-57 c. Dual booting betw
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Page 2-40 Page 2-49 2-59 b. Verify
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3 Deploying Windows XP Professional
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Lesson 1: Creating Unattended Insta
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F03us01.bmp Lesson 1 Creating Unatt
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Lesson 1 Creating Unattended Instal
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3-19 Mini Setup Wizard prompts the
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Practice: Deploying Windows XP Prof
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Lesson 2 Using Disk Duplication to
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Lesson 3: Performing Remote Install
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! Lesson 3 Performing Remote Instal
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F03us10.bmp PXE-Compliant Network A
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6 Installing, Managing, and Trouble
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! Exam Tip Windows XP Professional
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F06us03 Figure 6-3 Device Manager s
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F06us04 To Determine Available Hard
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6. In the list of installed hardwar
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Lesson 2: Configuring and Troublesh
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F06us06 Figure 6-6 Use the Properti
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6-15 6. Close the Add Or Remove Pro
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Table 6-4 Common Fax Troubleshootin
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F06us08 Mouse Devices 6-19 Mouse de
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! 6-21 devices also can have their
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6-23 disable modem sound entirely.
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6-25 5. In the Device manager windo
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Lesson 3: Viewing and Configuring H
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6-29 XP can determine whether a por
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Lesson Summary Lesson 3 Viewing and
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F06us10 ! 6-33 dows will recognize
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F06us12 Lesson 4 Configuring and Tr
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6-37 2. Which of the following tool
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Troubleshooting Lab Troubleshooting
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6-41 ■ A hardware profile stores
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10-2 Chapter 10 Managing Data Stora
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11 Setting Up, Configuring, and Tro
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11-3 ❑ A network interface printe
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Table 11-1 Network Printing Environ
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Lesson 2: Setting Up Network Printe
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Table 11-2 Add Printer Wizard Pages
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F11us03 F11us04 Lesson 2 Setting Up
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Lesson 2 Setting Up Network Printer
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Lesson 3: Connecting to Network Pri
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F11us07 Lesson 4 Configuring Networ
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How to Stop the Sharing of a Printe
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F11us10 ! User1 Print server User2
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Lesson 5 Troubleshooting Setup and
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Lesson Review Lesson 5 Troubleshoot
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Troubleshooting Lab Scenario Questi
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Key Terms Exam Highlights 11-39 ■
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14 Overview of Active Directory Ser
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14-3 One big advantage that Active
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F14us03 Figure 14-3 A domain tree i
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Physical Structure of Active Direct
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Replication Within an Active Direct
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Lesson 1 Overview of Active Directo
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What Is a Namespace? F14us08 ! Less
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F14us09 Jane Doe Lesson 2 Important
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Case Scenario Exercise 14-21 ■ Th
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Chapter Summary 14-23 Contoso, Ltd.
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Exam Highlights 14-25 distinguished
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15 Configuring Network and Internet
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Lesson 1: Configuring Local Area Ne
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Allowing Incoming Dial-Up Connectio
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3. What is callback and why would y
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19 Monitoring and Optimizing System
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F19us01 Figure 19-1 The Application
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! Table 19-1 Processes Tab Columns
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F19us03 Figure 19-3 The Performance
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! Under Memory, choose Pages/sec Un
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2. What objects and counters would
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20 Backing Up and Restoring Data Ex
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F20us01 Note Windows Backup does no
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How to Plan a Backup 20-5 You shoul
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20-7 You might also choose to use a
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20-9 Daily During a daily backup, a
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21 Installing Windows XP Profession
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Important For the following task, y
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Objective 1.1 Perform and Troublesh
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22 Implementing and Conducting Admi
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■ Implementing and administering
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Objective 2.1 Monitor, Manage, and
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24 Monitoring and Optimizing System
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26 Implementing, Managing, and Trou
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Tested Skills and Suggested Practic
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Further Reading 26-5 Microsoft Corp
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Objective 6.1 Configure and Trouble
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Objective 6.1 Configure and Trouble
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Objective 6.4 Configure, Manage, an
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27-2 Chapter 27 Configuring, Managi
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27-10 Chapter 27 Configuring, Manag
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Glossary A AC-3 The coding system u
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Glossary G-3 ANSI See American Nati
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Glossary G-5 Backup Or Restore Wiza
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Glossary G-7 boot sector A critical
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Glossary G-9 compression state Each
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Glossary G-11 direct memory access
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Glossary G-13 duplex transmission A
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Glossary G-15 Fiber Distributed Dat
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Glossary G-17 globally unique ident
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I Glossary G-19 ICM See Image Color
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Glossary G-21 Internet Connection S
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L Glossary G-23 L2TP See Layer Two
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Glossary G-25 MBR See Master Boot R
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Glossary G-27 netstat A diagnostic
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Glossary G-29 Open Systems Intercon
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Glossary G-31 peripheral A term use
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Glossary G-33 primary display The d
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Q Glossary G-35 QoS See quality of
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Glossary G-37 Request for Comments
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Glossary G-39 security Making compu
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Glossary G-41 Simple Mail Transfer
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Glossary G-43 subnet mask A 32-bit
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Glossary G-45 tracert A Trace Route
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Glossary G-47 USB See universal ser
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Glossary G-49 Winnt.exe The command
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