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MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing ...

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Objective 4.1 Monitor, Optimize, and Troubleshoot Performance of the Windows XP Professional Desktop<br />

Objective 4.1 Answers<br />

24-9<br />

1. Correct Answers: C<br />

A. Incorrect: Windows XP Professional uses the paging file to temporarily store<br />

data from the computer’s memory. Decreasing the size of the paging file increases<br />

the free space on the system’s hard disk, but it does not improve the system’s performance.<br />

B. Incorrect: NTFS allows files and directories to be compressed at the file system<br />

level. This allows compressible files to consume less space on the hard disk.<br />

Although compressing files increases the free space on the hard disk, it does not<br />

improve the system’s performance.<br />

C. Correct: Hard disks perform best when file data is written in contiguous blocks.<br />

Over time, however, file data can become broken into discontiguous fragments.<br />

Although the hard disk is still able to access fragmented files, they take longer to<br />

load. Because the user’s performance problem was most noticeable when accessing<br />

files, and no maintenance had been done in at least a year, the cause of the<br />

problem is most likely disk fragmentation. Running the Disk Defragmenter utility<br />

resolves this problem and drastically improves disk performance on affected systems.<br />

D. Incorrect: The Performance Logs and Alerts service is used when logging data<br />

for performance analysis. Although it is necessary for logging performance data,<br />

simply starting the service does not improve system performance.<br />

2. Correct Answers: A, B, and E<br />

A. Correct: CPU utilization is shown both numerically and graphically on the Performance<br />

tab of the Windows Task Manager.<br />

B. Correct: Network utilization is shown both numerically and graphically on the<br />

Networking tab of the Windows Task Manager.<br />

C. Incorrect: Page file utilization information is not available from the Windows<br />

Task Manager.<br />

D. Incorrect: Packet loss cannot be viewed from the Windows Task Manager. However,<br />

executing the command NETSTAT -S -P TCP from the command line shows<br />

the Segments Retransmitted statistic, which is very similar to overall packet loss.<br />

E. Correct: Memory usage is shown both numerically and graphically on the Performance<br />

tab of the Windows Task Manager.<br />

F. Incorrect: Open files cannot be viewed from the Windows Task Manager.

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