MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing ...

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4 Modifying and Troubleshooting the Startup Process <strong>Exam</strong> Objectives in this Chapter: ■ Restore and back up the operating system, System State data, and user data. ❑ Troubleshoot system restoration by starting in safe mode. ❑ Recover System State data and user data by using the Recovery Console. Why This Chapter Matters Troubleshooting startup problems in Microsoft Windows XP Professional is an important skill. To effectively troubleshoot startup problems, you must have a clear understanding of how the startup process works. This chapter introduces the Windows XP Professional startup process. It also teaches how the Windows Registry works and how to use the startup and recovery tools that Windows XP Professional provides. Lessons in this Chapter: ■ Lesson 1: Explaining the Startup Process . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2 ■ Lesson 2: Editing the Registry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15 ■ Lesson 3: Troubleshooting Problems Using Startup and Recovery Tools. . . . .4-25 Before You Begin To complete this chapter, you must have a computer that meets the minimum hardware requirements listed in the preface, “About This Book.” You must also have Windows XP Professional installed on your computer. 4-1
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PUBLISHED BY Microsoft Press A Divi
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About the Authors Walter Glenn, Mic
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Contents Contents ix Acknowledgment
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Contents xi Practice: Prepare for I
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Contents xiii Lesson 3: Performing
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Contents xv Lesson 3: Configuring S
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Contents xvii Local User Accounts .
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Contents xix Troubleshooting Lab .
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Contents xxi by Using the Cipher Co
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Contents xxiii 12 Managing Printers
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Contents xxv How to Configure DNS Q
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Contents xxvii Lesson Summary . . .
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Contents xxix How to Share a Folder
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Contents xxxi How to Monitor Networ
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Contents xxxiii 22 Implementing and
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Acknowledgments A book like this is
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xxxviii About This Book Prerequisit
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xl About This Book Within each Obje
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xlii About This Book ■ Super VGA
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xliv About This Book Certifications
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xlvi About This Book For additional
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1 Introduction to Windows XP Profes
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■ Windows XP Home Edition does no
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Lesson Summary Lesson 1 Explaining
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Major Enhancements Included in Wind
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1-11 connects periodically to Windo
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! 1-13 new feature that allows you
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1-15 1. After Windows XP Service Pa
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Note A workgroup can contain comput
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1-19 that each domain controller ha
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Lesson 4: Logging On and Off Window
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F01US07.eps 1-23 XP Professional au
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1-25 If a user logs on to a domain,
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The Purpose of Fast Logon Optimizat
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Table 1-2 The Windows Security Dial
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1-31 2. What is the main difference
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Scenario 1.2 1-33 You are an admini
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Key Points Key Terms Exam Highlight
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Page 1-6 Page 1-14 Page 1-19 Lesson
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Page 1-32 1-39 3. Which of the foll
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2 Installing Windows XP Professiona
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! Table 2-1 Windows XP Professional
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F02us01 ! NTFS The preferred file s
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If you convert a system volume (or
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How Microsoft Grants Software Licen
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2-11 3. What information is require
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F02us03 2-13 not support booting fr
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Note To change the computer name af
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F02us06 Complete setup Figure 2-6 W
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Lesson 2 Installing Windows XP Prof
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Lesson 2 Installing Windows XP Prof
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2-23 Changes check box is selected
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Lesson 3: Installing Windows XP Pro
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! Exam Tip You can use Winnt.exe an
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Table 2-4 Winnt32.exe Parameters Sw
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2-31 2. Which Windows XP Profession
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Real World Upgrading Older Computer
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2-35 Windows NT 4.0 computers that
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Lesson 5: Troubleshooting Windows X
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Guidelines for Troubleshooting Setu
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2-41 1. If you encounter an error d
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How to Scan a System and Display Av
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2-45 Software Update Services (SUS)
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F02US10 2-47 You should be familiar
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2-49 When you install new operating
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■ Floppy drive, mouse, keyboard
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Chapter Summary 2-53 ■ Before ins
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Exam Highlights 2-55 system partiti
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Page 159 and 160: Lesson 1 Creating Unattended Instal
Page 165 and 166: 3-19 Mini Setup Wizard prompts the
Page 167 and 168: Practice: Deploying Windows XP Prof
Page 169 and 170: Lesson 2 Using Disk Duplication to
Page 171 and 172: Lesson 3: Performing Remote Install
Page 173 and 174: ! Lesson 3 Performing Remote Instal
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Page 179 and 180: Lesson Summary Lesson 3 Performing
Page 181 and 182: 3-35 2. Click Files And Settings Tr
Page 183 and 184: Lesson 4 Using Tools to Simplify De
Page 185 and 186: 3-39 Windows Installer Package file
Page 187 and 188: 3-41 ■ The USMT offers all the ad
Page 189 and 190: Chapter Summary 3-43 ■ Small depl
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Page 197 and 198: Note To view the files listed in Ta
Page 199 and 200: Hardware Detection NTDETECT.COM and
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Page 203 and 204: Modifications to BOOT.INI You can m
Page 205 and 206: 4-11 HKEY_LOCAL_MACHINE\SYSTEM\Sele
Page 207 and 208: 4-13 1. Windows XP Professional mod
Page 209 and 210: Lesson 2: Editing the Registry 4-15
Page 211 and 212: 4-17 Table 4-7 describes the compon
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Page 215 and 216: 4-21 Registry Editor saves data aut
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Page 219 and 220: Lesson 3: Troubleshooting Problems
Page 221 and 222: Guidelines for Troubleshooting Star
Page 223 and 224: Important Starting Windows XP Profe
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Page 227 and 228: Table 4-11 Major Recovery Console C
Page 229 and 230: Lesson 3 Troubleshooting Problems U
Page 231 and 232: 4-37 5. How can you install the Win
Page 233 and 234: Troubleshooting Lab 4-39 6. Type ol
Page 235 and 236: Key Terms Exam Highlights 4-41 ■
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Page 239 and 240: 5 Configuring Windows XP Profession
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To open the Properties dialog box f
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Important You must use Peripheral C
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decision is that when you arrange y
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Lesson 2: Configuring Power Options
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5-15 If none of these power schemes
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5-17 Configuration and Power Interf
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5-19 3. Click Power Options. Window
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Lesson 3: Configuring System Settin
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Table 5-5 Windows XP Visual Effects
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! F05us10.bmp Lesson 3 Configuring
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How to Enhance System Performance 5
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5-29 Control Panel and Accessories
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5-31 The User Profiles dialog box l
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Table 5-6 Recovery Options Option A
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How Windows XP Professional Sets En
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5-37 2. Under System Variables, cli
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Lesson Summary Lesson 3 Configuring
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F05us14.bmp F05us15.bmp Lesson 4 Co
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F05us16.bmp ! 5-43 Figure 5-16 show
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F05us19.bmp Lesson 4 Configuring La
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F05us20.bmp Mouse Options 5-47 The
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5-49 6. Click the down-pointing arr
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Lesson 5: Managing Windows Componen
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8. In the Completing The Windows Co
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5-55 6. Configure Application Permi
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Case Scenario Exercise 5-57 2. Beca
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Chapter Summary 5-59 ■ You can us
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Exam Highlights 5-61 uninterruptibl
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Page 5-37 Page 5-37 5-63 2. Which o
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Page 5-55 5-65 The correct answer i
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Page 5-58 Troubleshooting Lab 1. Wh
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6-2 Chapter 6 Installing, Managing,
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6-10 Chapter 6 Installing, Managing
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7 Setting Up and Managing User Acco
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! Microsoft recommends that you use
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Table 7-1 Built-In Local User Accou
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F07us04 3. If the Guest account is
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Lesson 2: Planning New User Account
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! 7-11 ■ Include both uppercase a
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Lesson 3: Modifying, Creating, and
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Lesson 3 Modifying, Creating, and D
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Computer Management Snap-In F07us06
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Table 7-4 Local User Account Option
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Note If you click Yes, the next tim
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7-27 3. Which of the following stat
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7-29 out an account, the Account Is
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Lesson 4 Configuring Properties for
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7-33 13. On the Welcome screen, cli
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5. What three tasks must you perfor
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F07us10 Assign permissions once for
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How to Add Members to a Local Group
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Table 7-6 Built-In Local Group Capa
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Exercise 1: Creating Local Groups I
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2. Where should you create these us
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Chapter Summary 7-49 ■ Local user
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Page 7-7 Lesson 1 Review Questions
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Questions and Answers 7-53 a. The U
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Page 7-44 7-55 c. Windows XP Profes
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Page 7-47 7-57 There are a number o
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8 Securing Resources with NTFS Perm
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You can deny permission to a user a
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F08us01 Figure 8-1 You must be able
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4. What is an access control list (
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F08us04 Figure 8-3 Use the Security
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F08us06 Figure 8-6 Select special p
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How to Take Ownership of Files and
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Lesson 2 Assigning NTFS Permissions
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6. What are the existing folder per
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Lesson 2 Assigning NTFS Permissions
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Lesson Review Lesson 2 Assigning NT
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Lesson 3: Supporting NTFS Permissio
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! ! ■ The file or folder retains
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8-27 To determine the permissions
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3. Who is the owner? Why? 4. Close
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8-33 2. Even if users of the Part T
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8-35 Based on the information in al
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Page 8-6 Lesson 1 Review Questions
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Page 8-21 Exercise 4: Assigning NTF
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Exercise 2: Copying and Moving Fold
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Page 8-32 Page 8-33 8-43 4. If you
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9 Administering Shared Folders Exam
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missions. To enable or disable Simp
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F09us01 Figure 9-1 Use the Sharing
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F09us03 Figure 9-3 Create an additi
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9. On the What Do You Want To Name
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F09us05 Figure 9-5 View shared fold
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Manage Users That Are Connected to
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F09us07 1 2 User101 User102 Group1
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9-17 8. In the Permissions for Publ
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Lesson 1 Introduction to Shared Fol
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F09us08 9-21 ■ You can apply NTFS
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Lesson Review Lesson 2 Combining Sh
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F09us10 Server1 C: Server3 D: Users
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F09us11 F09us12 Sandra is a member
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Exam Highlights Key Points Key Term
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9-31 2. Which of the following perm
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Page 9-24 9-33 3. Which of the foll
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10 Managing Data Storage Exam Objec
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Lesson 1: Managing and Troubleshoot
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! Lesson 1 Managing and Troubleshoo
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F10us01 Figure 10-1 Use the Disk Ma
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Lesson 1 Managing and Troubleshooti
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F10us07 F10us08 6. Click OK. Lesson
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F10us10 ! Lesson 1 Managing and Tro
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F10us11 Lesson 1 Managing and Troub
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Lesson Summary Lesson 1 Managing an
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F10us13 Figure 10-13 Compressed fol
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F10us16 Lesson 2 Managing Compressi
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F10us17 A Copy NTFS volume NTFS vol
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Lesson 2 Managing Compression 10-35
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Lesson 2 Managing Compression 10-37
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Lesson 3: Managing Disk Quotas Less
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F10us18 Table 10-3 Quota Tab Option
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How to Determine the Status of Disk
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6. Click Limit Disk Usage To. 7. Wh
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Lesson 3 Managing Disk Quotas 10-47
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Lesson 4: Increasing Security by Us
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How to Encrypt a Folder ! Lesson 4
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Lesson 4 Increasing Security by Usi
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Lesson 4 Increasing Security by Usi
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Lesson 5 Maintaining Disks with Dis
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F10us22 Lesson 5 Maintaining Disks
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F10us24 Lesson 5 Maintaining Disks
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Practice: Maintaining Disks Lesson
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Lesson 6 Configuring Offline Folder
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Lesson 6 Configuring Offline Folder
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F10us29 Lesson 6 Configuring Offlin
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7. Close the My Computer window. Ex
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Case Scenario Exercise Scenario Que
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What do you suspect is the problem?
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Exam Highlights 10-81 Check Disk A
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Page 10-26 Page 10-34 Page 10-35 Pa
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Page 10-44 Page 10-47 Lesson 3 Prac
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Page 10-66 Page 10-67 3. How do you
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Page 10-78 Questions and Answers 10
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11-2 Chapter 11 Setting Up, Configu
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12 Managing Printers and Documents
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Common Printer Problems that Requir
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See Also For more information about
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To modify print permissions, comple
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Lesson Summary Lesson 1 Introductio
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F12us03 Figure 12-3 Set forms for a
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Lesson 2 Managing Printers 12-13 3.
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Lesson 2 Managing Printers 12-15 EM
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Lesson 2 Managing Printers 12-17 3.
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Lesson Summary Lesson 2 Managing Pr
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Lesson 3 Managing Documents 12-21 T
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Exercise 1: Verifying that a Printe
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Lesson 3 Managing Documents 12-25 2
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F12us09 Lesson 4 Administering Prin
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Lesson 5 Troubleshooting Common Pri
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Lesson 5 Troubleshooting Common Pri
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Troubleshooting Lab 12-33 4. What a
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Exam Highlights 12-35 ■ Managing
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Page 12-8 Page 12-18 Lesson 1 Revie
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13 Supporting TCP/IP Exam Objective
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F13us01 13-3 ■ The host ID is the
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13-5 A custom subnet mask is not re
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F13us02 13-7 addressing information
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13-9 You can use the DHCP Service t
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F13us05 ! Lesson 1 Configuring and
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F13us07 Lesson 1 Configuring and Tr
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F13us08 ! Lesson 1 Configuring and
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Lesson 1 Configuring and Troublesho
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Local Area Connection Setting Value
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F13us09 expedia Figure 13-8 The dom
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Domain-Naming Guidelines Lesson 2 U
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Lesson 2 Understanding the Domain N
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Lesson 3: Overview of Name Resoluti
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F13us12 Lesson 3 Overview of Name R
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1. What is a forward lookup query a
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F13us14 Figure 13-13 Configure DNS
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Lesson 4 Configuring a DNS Client 1
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Lesson 4 Configuring a DNS Client 1
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Troubleshooting Lab Troubleshooting
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Exam Highlights Key Points Key Term
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Page 13-18 Page 13-23 Lesson 1 Prac
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Page 13-45 Troubleshooting Lab 1. W
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14-2 Chapter 14 Overview of Active
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15-2 Chapter 15 Configuring Network
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15-10 Chapter 15 Configuring Networ
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16 Configuring Security Settings an
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Lesson 1: Overview of Security Poli
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F16us01 F16us02 Figure 16-1 Use the
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! Lesson 1 Overview of Security Pol
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F16us05 16-9 In the console window,
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! Lesson 1 Overview of Security Pol
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F16us06 Lesson 1 Overview of Securi
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Lesson 1 Overview of Security Polic
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F16us08 Lesson 2 Configuring Accoun
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Lesson 2 Configuring Account Polici
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6. What settings did you use for ea
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Lesson Review Lesson 2 Configuring
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F16us10 Figure 16-10 Assign user ri
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Table 16-3 Privileges Available in
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! Table 16-4 Logon Rights Available
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Lesson 4: Configuring Security Opti
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Table 16-5 Important Security Optio
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Lesson 5 Implementing an Audit Poli
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F16us11 Lesson 5 Implementing an Au
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■ You can audit the following typ
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F16us15 Lesson 6 Configuring Intern
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Lesson 6 Configuring Internet Explo
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F16us19 Lesson 6 Configuring Intern
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Scenario Questions Case Scenario Ex
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Scenario Questions Troubleshooting
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Chapter Summary 16-63 6. What other
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Exam Highlights 16-65 security opti
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Page 16-23 Page 16-29 Lesson 2 Revi
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Page 16-60 ❑ Add the Users group
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17 Monitoring and Managing Shared F
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Who Can Monitor Access to Network R
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! Lesson 1 Monitoring Access to Sha
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17-7 You can force these changes to
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Lesson Summary Lesson 1 Monitoring
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Lesson 2 Creating and Sharing Local
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Practice: Creating a Shared Folder
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Lesson 3: Monitoring Network Users
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Lesson 3 Monitoring Network Users 1
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Case Scenario Exercise 17-19 ■ Yo
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Exam Highlights 17-21 3. After conf
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Page 17-7 Page 17-8 Lesson 1 Practi
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Page 17-19 Page 17-20 Case Scenario
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18 Using Windows XP Tools Exam Obje
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F18us01 18-3 Figure 18-1 The Servic
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F18us03 ! 18-5 Disabled The service
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F18us04 F18us05 Figure 18-4 Use the
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Note If you change any startup sett
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1. What is a service? Lesson 1 Work
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F18us07 Lesson 2 Using Event Viewer
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Lesson 2 Using Event Viewer 18-15 E
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How to Save and Open Logs Lesson 2
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Lesson 3: Using Scheduled Tasks Les
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Lesson 3 Using Scheduled Tasks 18-2
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18-23 You will schedule the console
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Lesson 4: Using System Restore Less
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Lesson 4 Using System Restore 18-27
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How to Restore a Restore Point F18u
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Lesson Summary Lesson 4 Using Syste
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Lesson 5 Using Remote Desktop and R
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F18us15 Lesson 5 Using Remote Deskt
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Case Scenario Exercise 18-41 2. How
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Troubleshooting Lab 18-43 file was
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Chapter Summary 18-45 Source and ID
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Key Terms Exam Highlights 18-47 ■
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Questions and Answers 18-53 2. Exam
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19-2 Chapter 19 Monitoring and Opti
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19-10 Chapter 19 Monitoring and Opt
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20-2 Chapter 20 Backing Up and Rest
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20-10 Chapter 20 Backing Up and Res
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Part II Prepare for the Exam
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21-4 Chapter 21 Installing Windows
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22-2 Chapter 22 Implementing and Co
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22-10 Chapter 22 Implementing and C
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23 Implementing, Managing, Monitori
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■ Manage and troubleshoot drivers
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Further Reading 23-5 Objective 3.5
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Objective 3.1 Questions 23-7 1. Whi
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Objective 3.1 Implement, Manage, an
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Objective 3.3 Configure Advanced Co
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Objective 3.5 Manage and Troublesho
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Objective 3.6 Monitor and Configure
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25 Configuring and Troubleshooting
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Tested Skills and Suggested Practic
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Further Reading 25-5 Objective 5.2
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Objective 5.1 Configure and Manage
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Objective 5.2 Configure Support for
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Objective 5.3 Manage Applications b
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27 Configuring, Managing, and Troub
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Further Reading Further Reading 27-
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G-2 Glossary Active Directory direc
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G-4 Glossary asynchronous transmiss
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G-6 Glossary baud rate Refers to th
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G-8 Glossary C cache A special memo
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G-10 Glossary DBMS See database man
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G-12 Glossary distinguished name (D
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G-14 Glossary environment variables
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G-16 Glossary frame A package of in
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G-18 Glossary header In network dat
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G-20 Glossary infrared transmission
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G-22 Glossary ipconfig A diagnostic
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G-24 Glossary Local Security Policy
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G-26 Glossary multitasking A mode o
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G-28 Glossary node On a local area
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G-30 Glossary page-description lang
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G-32 Glossary point-to-point config
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G-34 Glossary private key The secre
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G-36 Glossary redundant array of in
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G-38 Glossary RS-232 standard An in
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G-40 Glossary service A program or
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G-42 Glossary SONET See Synchronous
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G-44 Glossary systemroot The path a
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G-46 Glossary U UDF See uniqueness
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G-48 Glossary virus Computer progra
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System Requirements While following
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