MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing ...

6 Installing, Managing, and
Troubleshooting Hardware
Devices and Drivers
Exam Objectives in this Chapter:
■ Implement, manage, and troubleshoot input and output (I/O) devices.
❑ Monitor, configure, and troubleshoot I/O devices, such as printers, scanners,
multimedia devices, mouse, keyboard, and smart card reader.
❑ Monitor, configure, and troubleshoot multimedia hardware, such as
cameras.
❑ Install, configure, and manage Infrared Data Association (IrDA) devices.
❑ Install, configure, and manage universal serial bus (USB) devices.
❑ Install, configure, and manage handheld devices.
■ Manage and troubleshoot drivers and driver signing.
Why This Chapter Matters
Microsoft Windows XP Professional provides features that make installing, configuring,
and managing hardware devices easier than ever. The Plug and Play specification,
taken advantage of by most modern hardware, makes installation and
configuration of devices nearly automatic. Device Manager provides a single
interface for configuring and troubleshooting hardware devices on a computer.
This chapter introduces the installation, configuration, and troubleshooting of
hardware devices in Windows XP Professional. It also teaches how to configure
hardware profiles and work with hardware drivers.
Lessons in this Chapter:
■ Lesson 1: Installing a Hardware Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
■ Lesson 2: Configuring and Troubleshooting Hardware Devices . . . . . . . . . . .6-11
■ Lesson 3: Viewing and Configuring Hardware Profiles . . . . . . . . . . . . . . . . .6-27
■ Lesson 4: Configuring and Troubleshooting Device Drivers . . . . . . . . . . . . .6-32
Before You Begin
To complete this chapter, you must have a computer that meets the minimum hardware
requirements listed in the preface, “About This Book.” You must also have Windows
XP Professional installed on the computer.
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