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27-22 Chapter 27 Configuring, Managing, and Troubleshooting Security Objective 7.4 Configure, Manage, and Troubleshoot Internet Explorer Security Settings When Web browsers were new, they were simple tools for displaying HTML files. As time went on, Web browsers gained more and more functionality. Today, Internet Explorer is an extremely complex tool that requires a great deal of knowledge to configure, manage, and troubleshoot. Especially after installing Service Pack 2 for Windows XP, you must have a detailed understanding of Internet Explorer security settings. If security settings are too restrictive, users cannot access Web sites that they need for their jobs. If security settings are too permissive, malicious Web sites will install spyware or other types of malicious software on the computers you manage. To successfully maintain Internet Explorer, you must understand not only how to configure, manage, and troubleshoot it, but also how to protect it from malicious Web content.
Objective 7.4 Configure, Manage, and Troubleshoot Internet Explorer Security Settings 27-23 Objective 7.4 Questions 1. By default, which of the following Web content zones prompts the user to download an unsigned ActiveX control? Choose the correct answer. A. Internet B. Local Intranet C. Trusted Sites D. Restricted Sites 2. You work for Humongous Insurance, a company that has a strong partnership with Contoso Pharmaceuticals. Users on your network can access some Web servers on Contoso’s intranet via a VPN connection that travels across the network. For an added level of security, the administrators of Contoso’s network require HTTPS for all connections to its intranet Web servers. These servers use SSL certificates issued from Contoso’s own certificate authority (CA). Every time users on your network visit one of the Web servers on Contoso’s intranet, they receive an error message stating that the SSL certificate was not issued from a trusted root CA. What is the easiest way to allow users on your network to access Web servers on Contoso’s intranet without having to view these error messages? Choose the best answer. A. Ask an administrator from Contoso to provide you with a copy of the issuing certificate from its root CA. Use the Internet Options program located in Control Panel to import the certificate as a trusted root authority on each computer used for visiting the Contoso intranet. B. Ask an administrator from Contoso to send the issuing certificate from its CA to Microsoft so it can be incorporated into the next service pack for Windows XP. C. Instruct the administrators at Contoso to purchase a new certificate from an existing trusted root CA, and then rebuild its internal CA using the new certificate for the first server. D. Use the Registry Editor tool (REGEDT32.EXE) to manually add Contoso’s issuing certificate to the list of trusted root CAs on each computer that visits the Contoso intranet. 3. You regularly visit a hardware vendor’s Web site to order computers, computer parts, and network equipment online. You have been satisfied with this arrangement for many months until the vendor introduces a revamped Web site that uses ActiveX controls to present its catalog, inventory, account information, past orders, and pending orders. When you visit the overhauled Web site, you can see many text and graphic elements, but large sections appear to be blank. When you click some links, more
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PUBLISHED BY Microsoft Press A Divi
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About the Authors Walter Glenn, Mic
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Contents Contents ix Acknowledgment
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Contents xi Practice: Prepare for I
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Contents xiii Lesson 3: Performing
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Contents xv Lesson 3: Configuring S
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Contents xvii Local User Accounts .
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Contents xix Troubleshooting Lab .
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Contents xxi by Using the Cipher Co
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Contents xxiii 12 Managing Printers
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Contents xxv How to Configure DNS Q
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Contents xxvii Lesson Summary . . .
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Contents xxix How to Share a Folder
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Contents xxxi How to Monitor Networ
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Contents xxxiii 22 Implementing and
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Acknowledgments A book like this is
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xxxviii About This Book Prerequisit
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xl About This Book Within each Obje
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xlii About This Book ■ Super VGA
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xliv About This Book Certifications
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xlvi About This Book For additional
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1 Introduction to Windows XP Profes
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■ Windows XP Home Edition does no
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Lesson Summary Lesson 1 Explaining
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Major Enhancements Included in Wind
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1-11 connects periodically to Windo
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! 1-13 new feature that allows you
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1-15 1. After Windows XP Service Pa
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Note A workgroup can contain comput
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1-19 that each domain controller ha
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Lesson 4: Logging On and Off Window
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F01US07.eps 1-23 XP Professional au
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1-25 If a user logs on to a domain,
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The Purpose of Fast Logon Optimizat
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Table 1-2 The Windows Security Dial
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1-31 2. What is the main difference
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Scenario 1.2 1-33 You are an admini
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Key Points Key Terms Exam Highlight
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Page 1-6 Page 1-14 Page 1-19 Lesson
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Page 1-32 1-39 3. Which of the foll
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2 Installing Windows XP Professiona
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! Table 2-1 Windows XP Professional
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F02us01 ! NTFS The preferred file s
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If you convert a system volume (or
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How Microsoft Grants Software Licen
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2-11 3. What information is require
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F02us03 2-13 not support booting fr
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Note To change the computer name af
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F02us06 Complete setup Figure 2-6 W
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Lesson 2 Installing Windows XP Prof
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Lesson 2 Installing Windows XP Prof
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2-23 Changes check box is selected
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Lesson 3: Installing Windows XP Pro
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! Exam Tip You can use Winnt.exe an
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Table 2-4 Winnt32.exe Parameters Sw
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2-31 2. Which Windows XP Profession
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Real World Upgrading Older Computer
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2-35 Windows NT 4.0 computers that
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Lesson 5: Troubleshooting Windows X
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Guidelines for Troubleshooting Setu
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2-41 1. If you encounter an error d
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How to Scan a System and Display Av
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2-45 Software Update Services (SUS)
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F02US10 2-47 You should be familiar
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2-49 When you install new operating
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■ Floppy drive, mouse, keyboard
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Chapter Summary 2-53 ■ Before ins
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Exam Highlights 2-55 system partiti
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Page 2-22 2-57 c. Dual booting betw
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Page 2-40 Page 2-49 2-59 b. Verify
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3 Deploying Windows XP Professional
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Lesson 1: Creating Unattended Insta
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F03us01.bmp Lesson 1 Creating Unatt
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F03us02.bmp F03us03.bmp Lesson 1 Cr
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Lesson 1 Creating Unattended Instal
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3-19 Mini Setup Wizard prompts the
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Practice: Deploying Windows XP Prof
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Lesson 2 Using Disk Duplication to
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Lesson 3: Performing Remote Install
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! Lesson 3 Performing Remote Instal
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F03us09.bmp 3-29 9. Choose whether
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F03us10.bmp PXE-Compliant Network A
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Lesson Summary Lesson 3 Performing
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3-35 2. Click Files And Settings Tr
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Lesson 4 Using Tools to Simplify De
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3-39 Windows Installer Package file
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3-41 ■ The USMT offers all the ad
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Chapter Summary 3-43 ■ Small depl
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Page 3-16 Page 3-21 Page 3-24 Lesso
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Page 3-41 3-47 The correct answers
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4-2 Chapter 4 Modifying and Trouble
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4-10 Chapter 4 Modifying and Troubl
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5-2 Chapter 5 Configuring Windows X
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5-10 Chapter 5 Configuring Windows
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6 Installing, Managing, and Trouble
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! Exam Tip Windows XP Professional
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F06us03 Figure 6-3 Device Manager s
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F06us04 To Determine Available Hard
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6. In the list of installed hardwar
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Lesson 2: Configuring and Troublesh
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F06us06 Figure 6-6 Use the Properti
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6-15 6. Close the Add Or Remove Pro
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Table 6-4 Common Fax Troubleshootin
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F06us08 Mouse Devices 6-19 Mouse de
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! 6-21 devices also can have their
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6-23 disable modem sound entirely.
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6-25 5. In the Device manager windo
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Lesson 3: Viewing and Configuring H
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6-29 XP can determine whether a por
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Lesson Summary Lesson 3 Viewing and
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F06us10 ! 6-33 dows will recognize
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F06us12 Lesson 4 Configuring and Tr
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6-37 2. Which of the following tool
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Troubleshooting Lab Troubleshooting
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6-41 ■ A hardware profile stores
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Page 6-9 Page 6-25 Page 6-30 Lesson
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Page 6-37 3. How can you view the f
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7-2 Chapter 7 Setting Up and Managi
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7-10 Chapter 7 Setting Up and Manag
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8-2 Chapter 8 Securing Resources wi
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8-10 Chapter 8 Securing Resources w
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9-2 Chapter 9 Administering Shared
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10-2 Chapter 10 Managing Data Stora
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10-10 Chapter 10 Managing Data Stor
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11 Setting Up, Configuring, and Tro
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11-3 ❑ A network interface printe
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Table 11-1 Network Printing Environ
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Lesson 2: Setting Up Network Printe
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Table 11-2 Add Printer Wizard Pages
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F11us03 F11us04 Lesson 2 Setting Up
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Lesson 2 Setting Up Network Printer
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Lesson 3: Connecting to Network Pri
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Lesson 3 Connecting to Network Prin
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Lesson 3 Connecting to Network Prin
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F11us07 Lesson 4 Configuring Networ
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How to Stop the Sharing of a Printe
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F11us10 ! User1 Print server User2
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Lesson 5 Troubleshooting Setup and
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Lesson Review Lesson 5 Troubleshoot
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Troubleshooting Lab Scenario Questi
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Key Terms Exam Highlights 11-39 ■
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Page 11-19 Page 11-24 Lesson 2 Revi
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Page 11-36 Page 11-37 Questions and
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12-2 Chapter 12 Managing Printers a
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12-10 Chapter 12 Managing Printers
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13-2 Chapter 13 Supporting TCP/IP L
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13-4 Chapter 13 Supporting TCP/IP !
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13-6 Chapter 13 Supporting TCP/IP R
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13-8 Chapter 13 Supporting TCP/IP 2
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13-10 Chapter 13 Supporting TCP/IP
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14 Overview of Active Directory Ser
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14-3 One big advantage that Active
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F14us02 Objects Computers Users Fig
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F14us03 Figure 14-3 A domain tree i
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Physical Structure of Active Direct
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Replication Within an Active Direct
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Lesson 1 Overview of Active Directo
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Lesson 2 Important Active Directory
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What Is a Namespace? F14us08 ! Less
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F14us09 Jane Doe Lesson 2 Important
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Case Scenario Exercise 14-21 ■ Th
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Chapter Summary 14-23 Contoso, Ltd.
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Exam Highlights 14-25 distinguished
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Page 14-22 14-27 2. Which of the fo
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15 Configuring Network and Internet
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Lesson 1: Configuring Local Area Ne
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F15us02.bmp F15us03.bmp Figure 15-2
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! 15-7 ■ You can add connections
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F15us05.bmp 15-9 ■ QoS Packet Sch
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Lesson 1 Configuring Local Area Net
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Lesson 2: Configuring Dial-Up Conne
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Lesson 2 Configuring Dial-Up Connec
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F15us11.bmp Lesson 2 Configuring Di
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Allowing Incoming Dial-Up Connectio
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Practice: Configuring an Inbound Co
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3. What is callback and why would y
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Lesson 3 Configuring Wireless Conne
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F15us18.bmp ! Lesson 3 Configuring
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Lesson 3 Configuring Wireless Conne
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F15us19.bmp Lesson 3 Configuring Wi
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F15us21.bmp Lesson 3 Configuring Wi
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Lesson Summary ■ 802.11 standards
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Lesson 4 Configuring Internet Conne
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Lesson Summary Lesson 4 Configuring
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Lesson 5 Configuring Windows Firewa
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! F15us27r.bmp Lesson 5 Configuring
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F15us28r.bmp Lesson 5 Configuring W
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Table 15-5 ICMP Options ICMP Option
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Case Scenario Exercise 15-61 be con
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Chapter Summary Exam Highlights 15-
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Page 15-62 Troubleshooting Lab Ques
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16-2 Chapter 16 Configuring Securit
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16-10 Chapter 16 Configuring Securi
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17-2 Chapter 17 Monitoring and Mana
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18-2 Chapter 18 Using Windows XP To
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18-10 Chapter 18 Using Windows XP T
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19 Monitoring and Optimizing System
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F19us01 Figure 19-1 The Application
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! Table 19-1 Processes Tab Columns
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F19us03 Figure 19-3 The Performance
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F19us04 Lesson 1 Using Task Manager
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Lesson 1 Using Task Manager 19-11 1
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Lesson 2: Using the Performance Con
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Table 19-3 Partial List of Availabl
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! Under Memory, choose Pages/sec Un
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Lesson 2 Using the Performance Cons
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Lesson Review Lesson 2 Using the Pe
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2. What objects and counters would
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Key Terms Exam Highlights 19-29 bas
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Page 19-22 Page 19-23 Questions and
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20 Backing Up and Restoring Data Ex
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F20us01 Note Windows Backup does no
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How to Plan a Backup 20-5 You shoul
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20-7 You might also choose to use a
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20-9 Daily During a daily backup, a
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Lesson 1 Using the Backup Utility 2
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Lesson Summary Lesson 1 Using the B
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Lesson 2 Backing Up Data 20-15 1. T
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Lesson 2 Backing Up Data 20-17 Afte
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Lesson 2 Backing Up Data 20-19 In t
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Lesson 2 Backing Up Data 20-23 14.
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Lesson 2 Backing Up Data 20-25 5. W
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Lesson 3 Restoring Data 20-27 ■ K
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Lesson 3 Restoring Data 20-29 After
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Lesson 3 Restoring Data 20-31 2. A(
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Lesson 4 Using the Automated System
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Lesson 4 Using the Automated System
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Questions Lesson 4 Using the Automa
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Key Terms Exam Highlights 20-39 ■
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Page 20-23 Lesson 2 Review Question
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Page 20-36 Page 20-37 Case Scenario
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21 Installing Windows XP Profession
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Tested Skills and Suggested Practic
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Important For the following task, y
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Further Reading 21-9 “Software Up
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Objective 1.1 Perform and Troublesh
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Objective 1.3 Upgrade from a Previo
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Objective 1.4 Perform Post-Installa
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Objective 1.5 Questions Objective 1
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Objective 1.5 Answers Objective 1.5
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22 Implementing and Conducting Admi
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■ Implementing and administering
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Objective 2.1 Monitor, Manage, and
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Objective 2.2 Manage and Troublesho
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Objective 2.3 Connect to Local and
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Objective 2.4 Configure and Manage
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Objective 2.4 Configure and Manage
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24 Monitoring and Optimizing System
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Further Reading 24-3 “Support Web
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Objective 4.1 Monitor, Optimize, an
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Objective 4.2 Manage, Monitor, and
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Objective 4.3 Restore and Back Up t
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25-2 Chapter 25 Configuring and Tro
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25-10 Chapter 25 Configuring and Tr
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26 Implementing, Managing, and Trou
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Tested Skills and Suggested Practic
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Further Reading 26-5 Microsoft Corp
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Objective 6.1 Configure and Trouble
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Page 1223 and 1224: Objective 6.1 Configure and Trouble
Page 1225 and 1226: Objective 6.2 Connect to Computers
Page 1227 and 1228: Objective 6.2 Connect to Computers
Page 1229 and 1230: Objective 6.3 Connect to Resources
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Page 1279 and 1280: Glossary A AC-3 The coding system u
Page 1281 and 1282: Glossary G-3 ANSI See American Nati
Page 1283 and 1284: Glossary G-5 Backup Or Restore Wiza
Page 1285 and 1286: Glossary G-7 boot sector A critical
Page 1287 and 1288: Glossary G-9 compression state Each
Page 1289 and 1290: Glossary G-11 direct memory access
Page 1291 and 1292: Glossary G-13 duplex transmission A
Page 1293 and 1294: Glossary G-15 Fiber Distributed Dat
Page 1295 and 1296: Glossary G-17 globally unique ident
Page 1297 and 1298: I Glossary G-19 ICM See Image Color
Page 1299 and 1300: Glossary G-21 Internet Connection S
Page 1301 and 1302: L Glossary G-23 L2TP See Layer Two
Page 1303 and 1304: Glossary G-25 MBR See Master Boot R
Page 1305 and 1306: Glossary G-27 netstat A diagnostic
Page 1307 and 1308: Glossary G-29 Open Systems Intercon
Page 1309 and 1310: Glossary G-31 peripheral A term use
Page 1311 and 1312: Glossary G-33 primary display The d
Page 1313 and 1314: Q Glossary G-35 QoS See quality of
Page 1315 and 1316: Glossary G-37 Request for Comments
Page 1317 and 1318: Glossary G-39 security Making compu
Page 1319 and 1320: Glossary G-41 Simple Mail Transfer
Page 1321 and 1322: Glossary G-43 subnet mask A 32-bit
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Glossary G-45 tracert A Trace Route
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Glossary G-47 USB See universal ser
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Glossary G-49 Winnt.exe The command
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