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4-28 Chapter 4 Modifying and Troubleshooting the Startup Process The next time you log on, the Current configuration is copied to the Default configuration. If your configuration changes work correctly, the next time you log on, the Current configuration is copied to the Default configuration. If your configuration changes do not work, you can restart and use the Last Known Good Configuration option to log on. Table 4-9 summarizes the purpose of the Default and Last Known Good configurations. Table 4-9 Default and Last Known Good Configurations Configuration Description Default Contains information that the system saves when a computer shuts down. To start a computer using the default configuration, select Windows XP Professional on the Please Select The Operating System To Start menu. Last Known Good Contains information that the system saves after a successful logon. The Last Known Good configuration loads only if the system is recovering from a severe or critical device driver loading error or if it is selected during the boot process. Table 4-10 lists situations in which you can use the Last Known Good configuration and the related solutions. Table 4-10 When to Use the Last Known Good Configuration Situation Solution After a new device driver is installed, Windows XP Professional restarts, but the system stops responding. You accidentally disable a critical device driver (such as the Scsiport driver). Use the Last Known Good configuration option to start Windows XP Professional because the Last Known Good configuration does not contain any reference to the new (possibly faulty) driver. Some critical drivers are written to keep users from making the mistake of disabling them. With these drivers, the system automatically reverts to the Last Known Good control set if a user disables the driver. If the driver does not automatically cause the system to revert to the Last Known Good control set, you must manually select the Last Known Good Configuration option. Using the Last Known Good configuration does not help in the following situations: ■ When the problem is not related to Windows XP Professional configuration changes. Such a problem might arise from incorrectly configured user profiles or incorrect file permissions. ■ After you log on. The system updates the Last Known Good control set with Windows XP Professional configuration changes after a successful logon. ■ When startup failures relate to hardware failures or missing or corrupted files.
Important Starting Windows XP Professional using the Last Known Good configuration overwrites any changes made since the last successful boot of Windows XP Professional. Additional Advanced Boot Options Lesson 3 Troubleshooting Problems Using Startup and Recovery Tools 4-29 Pressing F8 during the operating system selection phase displays a screen with the Windows Advanced Options menu. This menu provides the following additional options: Enable Boot Logging Selecting the Enable Boot Logging advanced boot option logs the loading and initialization of drivers and services for troubleshooting boot problems. All drivers and services that are loaded and initialized or that are not loaded in a file are logged. The log file, NTBTLOG.TXT, is located in the %windir% folder. All three versions of safe mode automatically create this boot log file. See Also You can learn more about using boot logging to troubleshoot by reading Appendix D of the Microsoft Windows XP Professional Resource <strong>Kit</strong> Documentation on the Microsoft Web site at http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/. Enable VGA Mode Selecting the Enable VGA Mode advanced boot option starts Windows XP Professional with a basic VGA driver. Use this setting if you are experiencing problems with the video card, video driver, or monitor. Directory Services Restore Mode Selecting the Directory Services Restore Mode advanced boot option is applicable only to domain controllers, so it does not apply to computers running Windows XP Professional. Debugging Mode Selecting the Debugging Mode advanced boot option starts Windows XP Professional in kernel debug mode, which allows a debugger to break into the kernel for troubleshooting and system analysis. Disable Automatic Restart On System Failure By default, Windows XP Professional automatically restarts the computer when there is a system failure. Normally, this default setting works well, but you might want to disable automatic restarts when you are troubleshooting certain problems. A good example of this is when troubleshooting stop errors. If automatic restarting is enabled, Windows restarts the computer before you can get a chance to read the error message. Use the Disable Automatic Restart On System Failure setting to prevent Windows from restarting when the computer fails (using this setting gives you the chance to read the error or perform any actions you need to perform before a restart).
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PUBLISHED BY Microsoft Press A Divi
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About the Authors Walter Glenn, Mic
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Contents Contents ix Acknowledgment
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Contents xi Practice: Prepare for I
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Contents xiii Lesson 3: Performing
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Contents xv Lesson 3: Configuring S
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Contents xvii Local User Accounts .
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Contents xix Troubleshooting Lab .
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Contents xxi by Using the Cipher Co
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Contents xxiii 12 Managing Printers
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Contents xxv How to Configure DNS Q
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Contents xxvii Lesson Summary . . .
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Contents xxix How to Share a Folder
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Contents xxxi How to Monitor Networ
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Contents xxxiii 22 Implementing and
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Acknowledgments A book like this is
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xxxviii About This Book Prerequisit
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xl About This Book Within each Obje
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xlii About This Book ■ Super VGA
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xliv About This Book Certifications
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xlvi About This Book For additional
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1 Introduction to Windows XP Profes
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■ Windows XP Home Edition does no
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Lesson Summary Lesson 1 Explaining
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Major Enhancements Included in Wind
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1-11 connects periodically to Windo
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! 1-13 new feature that allows you
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1-15 1. After Windows XP Service Pa
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Note A workgroup can contain comput
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1-19 that each domain controller ha
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Lesson 4: Logging On and Off Window
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F01US07.eps 1-23 XP Professional au
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1-25 If a user logs on to a domain,
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The Purpose of Fast Logon Optimizat
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Table 1-2 The Windows Security Dial
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1-31 2. What is the main difference
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Scenario 1.2 1-33 You are an admini
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Key Points Key Terms Exam Highlight
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Page 1-6 Page 1-14 Page 1-19 Lesson
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Page 1-32 1-39 3. Which of the foll
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2 Installing Windows XP Professiona
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! Table 2-1 Windows XP Professional
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F02us01 ! NTFS The preferred file s
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If you convert a system volume (or
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How Microsoft Grants Software Licen
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2-11 3. What information is require
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F02us03 2-13 not support booting fr
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Note To change the computer name af
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F02us06 Complete setup Figure 2-6 W
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Lesson 2 Installing Windows XP Prof
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Lesson 2 Installing Windows XP Prof
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2-23 Changes check box is selected
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Lesson 3: Installing Windows XP Pro
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! Exam Tip You can use Winnt.exe an
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Table 2-4 Winnt32.exe Parameters Sw
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2-31 2. Which Windows XP Profession
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Real World Upgrading Older Computer
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2-35 Windows NT 4.0 computers that
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Lesson 5: Troubleshooting Windows X
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Guidelines for Troubleshooting Setu
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2-41 1. If you encounter an error d
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How to Scan a System and Display Av
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2-45 Software Update Services (SUS)
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F02US10 2-47 You should be familiar
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2-49 When you install new operating
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■ Floppy drive, mouse, keyboard
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Chapter Summary 2-53 ■ Before ins
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Exam Highlights 2-55 system partiti
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Page 2-22 2-57 c. Dual booting betw
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Page 2-40 Page 2-49 2-59 b. Verify
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3 Deploying Windows XP Professional
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Lesson 1: Creating Unattended Insta
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F03us01.bmp Lesson 1 Creating Unatt
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F03us02.bmp F03us03.bmp Lesson 1 Cr
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Lesson 1 Creating Unattended Instal
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3-19 Mini Setup Wizard prompts the
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Practice: Deploying Windows XP Prof
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Lesson 2 Using Disk Duplication to
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5-34 Chapter 5 Configuring Windows
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6 Installing, Managing, and Trouble
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! Exam Tip Windows XP Professional
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F06us03 Figure 6-3 Device Manager s
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F06us04 To Determine Available Hard
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6. In the list of installed hardwar
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Lesson 2: Configuring and Troublesh
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F06us06 Figure 6-6 Use the Properti
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6-15 6. Close the Add Or Remove Pro
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Table 6-4 Common Fax Troubleshootin
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F06us08 Mouse Devices 6-19 Mouse de
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! 6-21 devices also can have their
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6-23 disable modem sound entirely.
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6-25 5. In the Device manager windo
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Lesson 3: Viewing and Configuring H
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6-29 XP can determine whether a por
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Lesson Summary Lesson 3 Viewing and
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F06us10 ! 6-33 dows will recognize
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F06us12 Lesson 4 Configuring and Tr
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6-37 2. Which of the following tool
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Troubleshooting Lab Troubleshooting
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6-41 ■ A hardware profile stores
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Page 6-9 Page 6-25 Page 6-30 Lesson
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7-2 Chapter 7 Setting Up and Managi
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8-2 Chapter 8 Securing Resources wi
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10-2 Chapter 10 Managing Data Stora
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11 Setting Up, Configuring, and Tro
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11-3 ❑ A network interface printe
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Table 11-1 Network Printing Environ
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Lesson 2: Setting Up Network Printe
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Table 11-2 Add Printer Wizard Pages
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F11us03 F11us04 Lesson 2 Setting Up
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Lesson 2 Setting Up Network Printer
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Lesson 3: Connecting to Network Pri
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Lesson 3 Connecting to Network Prin
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F11us07 Lesson 4 Configuring Networ
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How to Stop the Sharing of a Printe
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F11us10 ! User1 Print server User2
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Lesson 5 Troubleshooting Setup and
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Lesson Review Lesson 5 Troubleshoot
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Troubleshooting Lab Scenario Questi
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Key Terms Exam Highlights 11-39 ■
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Page 11-19 Page 11-24 Lesson 2 Revi
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Page 11-36 Page 11-37 Questions and
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12-2 Chapter 12 Managing Printers a
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13-2 Chapter 13 Supporting TCP/IP L
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13-4 Chapter 13 Supporting TCP/IP !
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14 Overview of Active Directory Ser
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14-3 One big advantage that Active
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F14us02 Objects Computers Users Fig
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F14us03 Figure 14-3 A domain tree i
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Physical Structure of Active Direct
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Replication Within an Active Direct
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Lesson 1 Overview of Active Directo
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Lesson 2 Important Active Directory
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What Is a Namespace? F14us08 ! Less
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F14us09 Jane Doe Lesson 2 Important
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Case Scenario Exercise 14-21 ■ Th
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Chapter Summary 14-23 Contoso, Ltd.
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Exam Highlights 14-25 distinguished
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15 Configuring Network and Internet
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Lesson 1: Configuring Local Area Ne
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! 15-7 ■ You can add connections
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F15us11.bmp Lesson 2 Configuring Di
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Allowing Incoming Dial-Up Connectio
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Practice: Configuring an Inbound Co
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3. What is callback and why would y
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Lesson 3 Configuring Wireless Conne
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Lesson 3 Configuring Wireless Conne
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Lesson Summary ■ 802.11 standards
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Lesson 4 Configuring Internet Conne
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Case Scenario Exercise 15-61 be con
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19 Monitoring and Optimizing System
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F19us01 Figure 19-1 The Application
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! Table 19-1 Processes Tab Columns
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F19us03 Figure 19-3 The Performance
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F19us04 Lesson 1 Using Task Manager
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! Under Memory, choose Pages/sec Un
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2. What objects and counters would
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Key Terms Exam Highlights 19-29 bas
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20 Backing Up and Restoring Data Ex
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F20us01 Note Windows Backup does no
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How to Plan a Backup 20-5 You shoul
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20-7 You might also choose to use a
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20-9 Daily During a daily backup, a
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Lesson 2 Backing Up Data 20-15 1. T
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Lesson 4 Using the Automated System
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21 Installing Windows XP Profession
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Tested Skills and Suggested Practic
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Important For the following task, y
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Further Reading 21-9 “Software Up
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Objective 1.1 Perform and Troublesh
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Objective 1.5 Answers Objective 1.5
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22 Implementing and Conducting Admi
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■ Implementing and administering
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Objective 2.1 Monitor, Manage, and
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Objective 2.3 Connect to Local and
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Objective 2.4 Configure and Manage
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24 Monitoring and Optimizing System
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Further Reading 24-3 “Support Web
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Objective 4.1 Monitor, Optimize, an
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Objective 4.2 Manage, Monitor, and
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Objective 4.3 Restore and Back Up t
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25-2 Chapter 25 Configuring and Tro
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26 Implementing, Managing, and Trou
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Tested Skills and Suggested Practic
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Further Reading 26-5 Microsoft Corp
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Objective 6.1 Configure and Trouble
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26-9 Why are you unable to browse t
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Objective 6.1 Configure and Trouble
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Objective 6.2 Connect to Computers
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Objective 6.3 Connect to Resources
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Objective 6.4 Configure, Manage, an
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Glossary A AC-3 The coding system u
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Glossary G-3 ANSI See American Nati
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Glossary G-5 Backup Or Restore Wiza
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Glossary G-7 boot sector A critical
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Glossary G-9 compression state Each
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Glossary G-11 direct memory access
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Glossary G-13 duplex transmission A
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Glossary G-15 Fiber Distributed Dat
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Glossary G-17 globally unique ident
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I Glossary G-19 ICM See Image Color
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Glossary G-21 Internet Connection S
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L Glossary G-23 L2TP See Layer Two
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Glossary G-25 MBR See Master Boot R
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Glossary G-27 netstat A diagnostic
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Glossary G-29 Open Systems Intercon
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Glossary G-31 peripheral A term use
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Glossary G-33 primary display The d
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Q Glossary G-35 QoS See quality of
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Glossary G-37 Request for Comments
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Glossary G-39 security Making compu
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Glossary G-41 Simple Mail Transfer
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Glossary G-43 subnet mask A 32-bit
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Glossary G-45 tracert A Trace Route
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Glossary G-47 USB See universal ser
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Glossary G-49 Winnt.exe The command
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