MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing ...

Lesson Review
Lesson 5 Troubleshooting Setup and Configuration Problems
11-35
Use the following questions to help determine whether you have learned enough to
move on to the next lesson. If you have difficulty answering these questions, review
the material in this lesson before beginning the next lesson. You can find answers to
these questions in the “Questions and Answers” section at the end of this chapter.
1. How do you access and use the printing troubleshooter?
2. What should you check if documents print correctly on some printers in a printing
pool, but not on all of them?
3. What should you check if printing is slow because the print server is taking a long
time to render the job?
4. What should you check if pages are only partially printing?
Lesson Summary
■ Windows XP Professional helps you interactively troubleshoot problems you
encounter. To troubleshoot printing problems, use the printing troubleshooter.
■ There are a number of common setup and configuration problems that you should
learn how to solve. The most common solutions include making sure that
❑ The proper port is selected.
❑ The proper printer driver is installed, as well as drivers for any clients running
other operating systems.
❑ The print server has enough memory.
❑ The printer has enough toner.
❑ The correct printer is being printed to.