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18-50 Chapter 18 Using Windows XP Tools Page 18-30 Page 18-32 3. Why do you have to assign a user account and password for each task that you schedule using the Scheduled Task Wizard? You enter a user name and password to have the task run under the security settings for that user account. For example, you can run a scheduled backup by using a user account that has the required rights to back up data but does not have other administrative privileges. The default is to use the user name of the person scheduling the task. 4. If none of your scheduled tasks is starting, what is one thing that you need to check? If none of your scheduled tasks is starting, open the Task Scheduler and click Advanced to make sure that the Task Scheduler Service is running. If it is not running, you can use the Advanced menu to start it. Lesson 4 Review 1. When does System Restore create restore points automatically? Every 24 hours (or if it has been 24 hours since the computer was last turned on), when you install an unsigned device driver, when System Restore-compliant applications are installed, when updates are installed through Automatic Updates or Windows Update, when you restore data from backup media using Windows Backup, when it detects changes to certain files, and when you restore a restore point. 2. Will System Restore recover a document that you accidentally delete from the My Documents folder? No. System Restore does not monitor personal user data, such as files in My Documents, Favorites, Recycle Bin, Temporary Internet Files, History, and Temp folders. 3. How can you prevent System Restore from monitoring particular drives? To turn off System Restore for a particular drive, in the System Properties dialog box, on the System Restore tab, in the Available Drives list, click the drive you want to configure, and then click Settings. Note that you cannot disable System Restore on the system drive without disabling it on all drives. Lesson 5 Review 1. What are the requirements for running Remote Desktop? The remote computer must be running Windows XP Professional. After enabling Remote Desktop on this computer, you must make sure that the user who will connect remotely is a member of either the Administrators or Remote Users group. 2. How can you install the Remote Desktop Connection software on computers that are not running Windows XP Professional? You can install the Remote Desktop Connection software by inserting the Windows XP Professional installation CD-ROM on the client computer. There is a version of the Remote Desktop Connection software for most Windows versions.
Page 18-41 Questions and Answers 18-51 3. What is the difference between Remote Desktop and Remote Assistance? Remote Desktop is designed to allow a user to have full control over a Windows XP Professional desktop from another computer on the network. Remote Desktop requires that a user be a member of the Administrators or Remote Users group on the host computer. Remote Assistance is designed to let a user request help from another user. To establish a Remote Assistance session, a user must send an invitation. When using Remote Assistance, both users can see the host computer’s display. Case Scenario Exercise 1. Ken is not an expert user and he wants you to help him solve his problem. He would also like to watch while you help him. What feature could you use to help Ken remotely while he watches? You could use Remote Assistance to help Ken. While you are connected to Ken’s computer, you can take control of his desktop while he watches. 2. After connecting to Ken’s computer, you want to determine what service or services are failing to start. How would you do this? You should open Event Viewer and view the System log. Events marking services that fail to start are marked with a red icon that has an X. 3. You have determined that only one service is failing to start, and that service is related to Ken’s backup program. You decide to use the Add/Remove Programs utility to remove the backup program from Ken’s computer. After removing the program, Windows displays a message stating that some parts of the program could not be installed because they are running and that it needs to you restart the computer to finish the removal. When the computer restarts, you still see the error message stating that a service has failed to load, and the program is still listed in the Add/Remove Programs dialog box as being installed. What should you do? You should stop the service and disable it. You can do this by using the Services console. Stopping the service should allow you to remove the program. Disabling the service will prevent it from running at startup in case the program needs to restart to finish the installation. 4. After taking care of the service, you use Add/Remove Programs again to try to uninstall the program. However, the Add/Remove Programs utility tells you that the uninstallation file could not be found and that the removal process cannot continue. You suspect that during the previous removal attempt, the uninstallation file was deleted. You decide that you need to restore Ken’s computer to a configuration from before he installed the program. How can you do this? You should use System Restore. Most likely, Ken did not create a manual restore point, and it is also unlikely that the setup program for the backup utility created one. You should find the most recent automatic restore point and restore the computer to that point.
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PUBLISHED BY Microsoft Press A Divi
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About the Authors Walter Glenn, Mic
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Contents Contents ix Acknowledgment
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Contents xi Practice: Prepare for I
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Contents xiii Lesson 3: Performing
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Contents xv Lesson 3: Configuring S
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Contents xvii Local User Accounts .
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Contents xix Troubleshooting Lab .
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Contents xxi by Using the Cipher Co
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Contents xxiii 12 Managing Printers
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Contents xxv How to Configure DNS Q
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Contents xxvii Lesson Summary . . .
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Contents xxix How to Share a Folder
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Contents xxxi How to Monitor Networ
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Contents xxxiii 22 Implementing and
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Acknowledgments A book like this is
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xxxviii About This Book Prerequisit
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xl About This Book Within each Obje
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xlii About This Book ■ Super VGA
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xliv About This Book Certifications
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xlvi About This Book For additional
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1 Introduction to Windows XP Profes
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■ Windows XP Home Edition does no
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Lesson Summary Lesson 1 Explaining
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Major Enhancements Included in Wind
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1-11 connects periodically to Windo
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! 1-13 new feature that allows you
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1-15 1. After Windows XP Service Pa
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Note A workgroup can contain comput
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1-19 that each domain controller ha
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Lesson 4: Logging On and Off Window
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F01US07.eps 1-23 XP Professional au
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1-25 If a user logs on to a domain,
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The Purpose of Fast Logon Optimizat
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Table 1-2 The Windows Security Dial
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1-31 2. What is the main difference
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Scenario 1.2 1-33 You are an admini
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Key Points Key Terms Exam Highlight
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Page 1-6 Page 1-14 Page 1-19 Lesson
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Page 1-32 1-39 3. Which of the foll
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2 Installing Windows XP Professiona
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! Table 2-1 Windows XP Professional
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F02us01 ! NTFS The preferred file s
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If you convert a system volume (or
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How Microsoft Grants Software Licen
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2-11 3. What information is require
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F02us03 2-13 not support booting fr
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Note To change the computer name af
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F02us06 Complete setup Figure 2-6 W
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Lesson 2 Installing Windows XP Prof
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Lesson 2 Installing Windows XP Prof
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2-23 Changes check box is selected
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Lesson 3: Installing Windows XP Pro
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! Exam Tip You can use Winnt.exe an
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Table 2-4 Winnt32.exe Parameters Sw
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2-31 2. Which Windows XP Profession
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Real World Upgrading Older Computer
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2-35 Windows NT 4.0 computers that
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Lesson 5: Troubleshooting Windows X
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Guidelines for Troubleshooting Setu
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2-41 1. If you encounter an error d
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How to Scan a System and Display Av
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2-45 Software Update Services (SUS)
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F02US10 2-47 You should be familiar
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2-49 When you install new operating
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■ Floppy drive, mouse, keyboard
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Chapter Summary 2-53 ■ Before ins
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Exam Highlights 2-55 system partiti
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Page 2-22 2-57 c. Dual booting betw
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Page 2-40 Page 2-49 2-59 b. Verify
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3 Deploying Windows XP Professional
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Lesson 1: Creating Unattended Insta
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F03us01.bmp Lesson 1 Creating Unatt
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Lesson 1 Creating Unattended Instal
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3-19 Mini Setup Wizard prompts the
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Practice: Deploying Windows XP Prof
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Lesson 2 Using Disk Duplication to
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Lesson 3: Performing Remote Install
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! Lesson 3 Performing Remote Instal
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F03us10.bmp PXE-Compliant Network A
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Lesson Summary Lesson 3 Performing
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3-35 2. Click Files And Settings Tr
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Lesson 4 Using Tools to Simplify De
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3-39 Windows Installer Package file
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3-41 ■ The USMT offers all the ad
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Chapter Summary 3-43 ■ Small depl
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Page 3-16 Page 3-21 Page 3-24 Lesso
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Page 3-41 3-47 The correct answers
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4-2 Chapter 4 Modifying and Trouble
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6 Installing, Managing, and Trouble
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! Exam Tip Windows XP Professional
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F06us03 Figure 6-3 Device Manager s
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F06us04 To Determine Available Hard
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6. In the list of installed hardwar
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Lesson 2: Configuring and Troublesh
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F06us06 Figure 6-6 Use the Properti
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6-15 6. Close the Add Or Remove Pro
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Table 6-4 Common Fax Troubleshootin
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F06us08 Mouse Devices 6-19 Mouse de
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! 6-21 devices also can have their
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6-23 disable modem sound entirely.
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6-25 5. In the Device manager windo
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Lesson 3: Viewing and Configuring H
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6-29 XP can determine whether a por
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Lesson Summary Lesson 3 Viewing and
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F06us10 ! 6-33 dows will recognize
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F06us12 Lesson 4 Configuring and Tr
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6-37 2. Which of the following tool
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Troubleshooting Lab Troubleshooting
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6-41 ■ A hardware profile stores
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Page 6-9 Page 6-25 Page 6-30 Lesson
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Page 6-37 3. How can you view the f
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7-2 Chapter 7 Setting Up and Managi
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11 Setting Up, Configuring, and Tro
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11-3 ❑ A network interface printe
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Table 11-1 Network Printing Environ
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Lesson 2: Setting Up Network Printe
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Table 11-2 Add Printer Wizard Pages
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F11us03 F11us04 Lesson 2 Setting Up
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Lesson 2 Setting Up Network Printer
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Lesson 3: Connecting to Network Pri
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Lesson 3 Connecting to Network Prin
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Lesson 3 Connecting to Network Prin
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F11us07 Lesson 4 Configuring Networ
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How to Stop the Sharing of a Printe
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F11us10 ! User1 Print server User2
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Lesson 5 Troubleshooting Setup and
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Lesson Review Lesson 5 Troubleshoot
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Troubleshooting Lab Scenario Questi
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Key Terms Exam Highlights 11-39 ■
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14 Overview of Active Directory Ser
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F14us03 Figure 14-3 A domain tree i
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Physical Structure of Active Direct
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Replication Within an Active Direct
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Exam Highlights 14-25 distinguished
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15 Configuring Network and Internet
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Allowing Incoming Dial-Up Connectio
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21 Installing Windows XP Profession
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Tested Skills and Suggested Practic
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Important For the following task, y
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22 Implementing and Conducting Admi
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■ Implementing and administering
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24 Monitoring and Optimizing System
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Further Reading 24-3 “Support Web
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Objective 4.1 Monitor, Optimize, an
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Objective 4.2 Manage, Monitor, and
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Objective 4.3 Restore and Back Up t
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25-2 Chapter 25 Configuring and Tro
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25-10 Chapter 25 Configuring and Tr
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26 Implementing, Managing, and Trou
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Tested Skills and Suggested Practic
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Further Reading 26-5 Microsoft Corp
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Objective 6.1 Configure and Trouble
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26-9 Why are you unable to browse t
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Objective 6.1 Configure and Trouble
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Objective 6.2 Connect to Computers
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Objective 6.3 Connect to Resources
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Glossary A AC-3 The coding system u
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Glossary G-3 ANSI See American Nati
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Glossary G-5 Backup Or Restore Wiza
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Glossary G-7 boot sector A critical
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Glossary G-9 compression state Each
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Glossary G-11 direct memory access
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Glossary G-13 duplex transmission A
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Glossary G-15 Fiber Distributed Dat
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Glossary G-17 globally unique ident
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I Glossary G-19 ICM See Image Color
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Glossary G-21 Internet Connection S
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L Glossary G-23 L2TP See Layer Two
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Glossary G-25 MBR See Master Boot R
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Glossary G-27 netstat A diagnostic
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Glossary G-29 Open Systems Intercon
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Glossary G-31 peripheral A term use
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Glossary G-33 primary display The d
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Q Glossary G-35 QoS See quality of
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Glossary G-37 Request for Comments
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Glossary G-39 security Making compu
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Glossary G-41 Simple Mail Transfer
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Glossary G-43 subnet mask A 32-bit
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Glossary G-45 tracert A Trace Route
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Glossary G-47 USB See universal ser
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Glossary G-49 Winnt.exe The command
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