MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing ...

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4-32 Chapter 4 Modifying and Troubleshooting the Startup Process Table 4-11 Major Recovery Console Commands Command Description Attrib Changes the attributes of a file or folder. – Clears an attribute + Sets an attribute c Compressed file attribute h Hidden file attribute r Read-only attribute s System file attribute Chdir (cd) Displays the name of the current folder or changes the current folder. Chkdsk Checks a disk and displays a status report. Cls Clears the screen. Copy Copies a single file to another location. You cannot copy a file from a hard drive to a floppy disk, but you can copy a file from a floppy disk or a CD-ROM to a hard drive or from a hard drive to another hard drive. This command allows you to access and recover user data when you cannot otherwise start the computer. Delete (Del) Deletes one or more files. Dir Displays a list of files and subfolders in a folder. The wildcard characters * and ? are permitted. Disable Disables a system service or a device driver. Diskpart Creates, deletes, and manages partitions on your hard disk. /add Creates a new partition /delete Deletes an existing partition Do not modify the structure of dynamic disks with this command because you might damage your partition table. Enable Starts or enables a system service or a device driver. Exit Exits the Recovery Console and restarts your computer. Expand Expands a compressed file stored on the Windows XP Professional CD-ROM or from within a .cab file and copies it to a specified destination. Fdisk Manages partitions on your hard disk. Fixboot Writes a new partition boot sector onto the system partition. Fixmbr Repairs the MBR of the partition boot sector. This command overwrites only the master boot code, leaving the existing partition table intact. If corruption in the MBR affects the partition table, running fixmbr might not resolve the problem. Format Formats a disk. If no file system is specified, NTFS is used by default. Help Lists the commands you can use in the Recovery Console. Logon Logs on to a Windows XP Professional installation. Map Displays the drive letter mappings. Mkdir (md) Creates a folder.
Table 4-11 Major Recovery Console Commands Command Description Lesson 3 Troubleshooting Problems Using Startup and Recovery Tools More Displays a test file. Rmdir (rd) Deletes a folder. Rename (ren) Renames a single file. Systemroot Sets the current folder to the %systemroot% folder of the system you are currently logged on to. Type Displays a text file. See Also You can also use Recovery Console to restore System and Software files, which are stored in the %systemroot%\System32\Config folder, with a backup copy that is stored in the %systemroot%\repair folder. Windows XP Professional uses these files to create the registry keys HKEY_LOCAL_MACHINE\SYSTEM and HKEY_LOCAL_MACHINE\SOFTWARE. The Windows Backup program automatically backs up these files when you back up the System State. For more information about backups and about restoring these files by using Recovery Console, see Chapter 20, “Backing Up and Restoring Data.” Real World Fixing Corrupted Boot Files Although the Recovery Console is useful for replacing missing and corrupted boot files such as NTLDR and for fixing problematic MBRs, this is an area in which you should be careful. One of the most common reasons for MBR and NTLDR problems is a type of virus known as a boot sector virus—a virus that resides in the MBR. Once entrenched, boot sector viruses can set about corrupting other files, such as NTLDR. Boot sector viruses can also be difficult to get rid of because they can often survive even a full reformatting of a hard disk. Even if you use the Recovery Console to fix a corrupted boot file, you should not assume that you have gotten to the root of the problem. Fortunately, there are some fairly simple steps you can take to help prevent boot sector viruses from ever becoming a problem. First, all computers should be running good antivirus software that is kept up-to-date with the latest virus information. You should configure the antivirus software to perform full system scans regularly—scans that include the MBR. On most computers, you can also configure BIOS to prevent virus-like activity (which essentially means that it will prompt you before it allows any program to write information to the boot sector). 4-33
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PUBLISHED BY Microsoft Press A Divi
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About the Authors Walter Glenn, Mic
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Contents Contents ix Acknowledgment
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Contents xi Practice: Prepare for I
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Contents xiii Lesson 3: Performing
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Contents xv Lesson 3: Configuring S
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Contents xvii Local User Accounts .
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Contents xix Troubleshooting Lab .
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Contents xxi by Using the Cipher Co
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Contents xxiii 12 Managing Printers
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Contents xxv How to Configure DNS Q
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Contents xxvii Lesson Summary . . .
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Contents xxix How to Share a Folder
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Contents xxxi How to Monitor Networ
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Contents xxxiii 22 Implementing and
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Acknowledgments A book like this is
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xxxviii About This Book Prerequisit
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xl About This Book Within each Obje
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xlii About This Book ■ Super VGA
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xliv About This Book Certifications
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xlvi About This Book For additional
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1 Introduction to Windows XP Profes
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■ Windows XP Home Edition does no
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Lesson Summary Lesson 1 Explaining
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Major Enhancements Included in Wind
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1-11 connects periodically to Windo
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! 1-13 new feature that allows you
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1-15 1. After Windows XP Service Pa
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Note A workgroup can contain comput
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1-19 that each domain controller ha
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Lesson 4: Logging On and Off Window
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F01US07.eps 1-23 XP Professional au
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1-25 If a user logs on to a domain,
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The Purpose of Fast Logon Optimizat
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Table 1-2 The Windows Security Dial
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1-31 2. What is the main difference
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Scenario 1.2 1-33 You are an admini
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Key Points Key Terms Exam Highlight
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Page 1-6 Page 1-14 Page 1-19 Lesson
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Page 1-32 1-39 3. Which of the foll
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2 Installing Windows XP Professiona
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! Table 2-1 Windows XP Professional
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F02us01 ! NTFS The preferred file s
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If you convert a system volume (or
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How Microsoft Grants Software Licen
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2-11 3. What information is require
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F02us03 2-13 not support booting fr
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Note To change the computer name af
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F02us06 Complete setup Figure 2-6 W
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Lesson 2 Installing Windows XP Prof
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Lesson 2 Installing Windows XP Prof
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2-23 Changes check box is selected
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Lesson 3: Installing Windows XP Pro
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! Exam Tip You can use Winnt.exe an
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Table 2-4 Winnt32.exe Parameters Sw
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2-31 2. Which Windows XP Profession
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Real World Upgrading Older Computer
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2-35 Windows NT 4.0 computers that
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Lesson 5: Troubleshooting Windows X
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Guidelines for Troubleshooting Setu
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2-41 1. If you encounter an error d
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How to Scan a System and Display Av
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2-45 Software Update Services (SUS)
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F02US10 2-47 You should be familiar
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2-49 When you install new operating
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■ Floppy drive, mouse, keyboard
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Chapter Summary 2-53 ■ Before ins
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Exam Highlights 2-55 system partiti
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Page 2-22 2-57 c. Dual booting betw
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Page 2-40 Page 2-49 2-59 b. Verify
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3 Deploying Windows XP Professional
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Lesson 1: Creating Unattended Insta
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F03us01.bmp Lesson 1 Creating Unatt
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F03us02.bmp F03us03.bmp Lesson 1 Cr
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Lesson 1 Creating Unattended Instal
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3-19 Mini Setup Wizard prompts the
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Practice: Deploying Windows XP Prof
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Lesson 2 Using Disk Duplication to
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Lesson 3: Performing Remote Install
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! Lesson 3 Performing Remote Instal
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5-38 Chapter 5 Configuring Windows
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6 Installing, Managing, and Trouble
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! Exam Tip Windows XP Professional
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F06us03 Figure 6-3 Device Manager s
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F06us04 To Determine Available Hard
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6. In the list of installed hardwar
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Lesson 2: Configuring and Troublesh
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F06us06 Figure 6-6 Use the Properti
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6-15 6. Close the Add Or Remove Pro
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Table 6-4 Common Fax Troubleshootin
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F06us08 Mouse Devices 6-19 Mouse de
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! 6-21 devices also can have their
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6-23 disable modem sound entirely.
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6-25 5. In the Device manager windo
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Lesson 3: Viewing and Configuring H
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6-29 XP can determine whether a por
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Lesson Summary Lesson 3 Viewing and
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F06us10 ! 6-33 dows will recognize
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F06us12 Lesson 4 Configuring and Tr
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6-37 2. Which of the following tool
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Troubleshooting Lab Troubleshooting
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6-41 ■ A hardware profile stores
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Page 6-9 Page 6-25 Page 6-30 Lesson
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Page 6-37 3. How can you view the f
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7-2 Chapter 7 Setting Up and Managi
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8-2 Chapter 8 Securing Resources wi
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9-2 Chapter 9 Administering Shared
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10-2 Chapter 10 Managing Data Stora
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11 Setting Up, Configuring, and Tro
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11-3 ❑ A network interface printe
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Table 11-1 Network Printing Environ
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Lesson 2: Setting Up Network Printe
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Table 11-2 Add Printer Wizard Pages
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F11us03 F11us04 Lesson 2 Setting Up
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Lesson 2 Setting Up Network Printer
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Lesson 3: Connecting to Network Pri
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Lesson 3 Connecting to Network Prin
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Lesson 3 Connecting to Network Prin
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F11us07 Lesson 4 Configuring Networ
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How to Stop the Sharing of a Printe
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F11us10 ! User1 Print server User2
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Lesson 5 Troubleshooting Setup and
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Lesson Review Lesson 5 Troubleshoot
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Troubleshooting Lab Scenario Questi
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Key Terms Exam Highlights 11-39 ■
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Page 11-19 Page 11-24 Lesson 2 Revi
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Page 11-36 Page 11-37 Questions and
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12-2 Chapter 12 Managing Printers a
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12-10 Chapter 12 Managing Printers
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13-2 Chapter 13 Supporting TCP/IP L
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13-4 Chapter 13 Supporting TCP/IP !
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13-6 Chapter 13 Supporting TCP/IP R
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13-8 Chapter 13 Supporting TCP/IP 2
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13-10 Chapter 13 Supporting TCP/IP
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14 Overview of Active Directory Ser
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14-3 One big advantage that Active
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F14us02 Objects Computers Users Fig
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F14us03 Figure 14-3 A domain tree i
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Physical Structure of Active Direct
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Replication Within an Active Direct
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Lesson 1 Overview of Active Directo
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Lesson 2 Important Active Directory
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What Is a Namespace? F14us08 ! Less
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F14us09 Jane Doe Lesson 2 Important
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Case Scenario Exercise 14-21 ■ Th
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Chapter Summary 14-23 Contoso, Ltd.
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Exam Highlights 14-25 distinguished
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Page 14-22 14-27 2. Which of the fo
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15 Configuring Network and Internet
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Lesson 1: Configuring Local Area Ne
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F15us02.bmp F15us03.bmp Figure 15-2
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! 15-7 ■ You can add connections
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Lesson 1 Configuring Local Area Net
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Lesson 2: Configuring Dial-Up Conne
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Lesson 2 Configuring Dial-Up Connec
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F15us11.bmp Lesson 2 Configuring Di
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Allowing Incoming Dial-Up Connectio
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Practice: Configuring an Inbound Co
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3. What is callback and why would y
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Lesson 3 Configuring Wireless Conne
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F15us18.bmp ! Lesson 3 Configuring
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Lesson 3 Configuring Wireless Conne
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F15us19.bmp Lesson 3 Configuring Wi
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Lesson Summary ■ 802.11 standards
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Lesson 4 Configuring Internet Conne
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Table 15-5 ICMP Options ICMP Option
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Case Scenario Exercise 15-61 be con
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Page 15-62 Troubleshooting Lab Ques
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18-10 Chapter 18 Using Windows XP T
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19 Monitoring and Optimizing System
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F19us01 Figure 19-1 The Application
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! Table 19-1 Processes Tab Columns
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F19us03 Figure 19-3 The Performance
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F19us04 Lesson 1 Using Task Manager
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Lesson 1 Using Task Manager 19-11 1
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Lesson 2: Using the Performance Con
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Table 19-3 Partial List of Availabl
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! Under Memory, choose Pages/sec Un
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Lesson 2 Using the Performance Cons
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Lesson Review Lesson 2 Using the Pe
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2. What objects and counters would
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Key Terms Exam Highlights 19-29 bas
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20 Backing Up and Restoring Data Ex
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F20us01 Note Windows Backup does no
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How to Plan a Backup 20-5 You shoul
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20-7 You might also choose to use a
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20-9 Daily During a daily backup, a
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Lesson 1 Using the Backup Utility 2
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Lesson Summary Lesson 1 Using the B
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Lesson 2 Backing Up Data 20-15 1. T
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Lesson 3 Restoring Data 20-29 After
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Lesson 4 Using the Automated System
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Questions Lesson 4 Using the Automa
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Key Terms Exam Highlights 20-39 ■
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21 Installing Windows XP Profession
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Tested Skills and Suggested Practic
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Important For the following task, y
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Further Reading 21-9 “Software Up
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Objective 1.1 Perform and Troublesh
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Objective 1.5 Questions Objective 1
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Objective 1.5 Answers Objective 1.5
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22 Implementing and Conducting Admi
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■ Implementing and administering
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Objective 2.1 Monitor, Manage, and
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Objective 2.4 Configure and Manage
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Objective 2.4 Configure and Manage
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24 Monitoring and Optimizing System
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Further Reading 24-3 “Support Web
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Objective 4.1 Monitor, Optimize, an
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Objective 4.2 Manage, Monitor, and
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Objective 4.3 Restore and Back Up t
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25-2 Chapter 25 Configuring and Tro
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25-10 Chapter 25 Configuring and Tr
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26 Implementing, Managing, and Trou
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Tested Skills and Suggested Practic
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Further Reading 26-5 Microsoft Corp
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Objective 6.1 Configure and Trouble
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26-9 Why are you unable to browse t
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Objective 6.1 Configure and Trouble
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Objective 6.2 Connect to Computers
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Objective 6.2 Connect to Computers
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Objective 6.3 Connect to Resources
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Objective 6.4 Configure, Manage, an
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Glossary A AC-3 The coding system u
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Glossary G-3 ANSI See American Nati
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Glossary G-5 Backup Or Restore Wiza
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Glossary G-7 boot sector A critical
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Glossary G-9 compression state Each
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Glossary G-11 direct memory access
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Glossary G-13 duplex transmission A
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Glossary G-15 Fiber Distributed Dat
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Glossary G-17 globally unique ident
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I Glossary G-19 ICM See Image Color
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Glossary G-21 Internet Connection S
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L Glossary G-23 L2TP See Layer Two
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Glossary G-25 MBR See Master Boot R
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Glossary G-27 netstat A diagnostic
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Glossary G-29 Open Systems Intercon
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Glossary G-31 peripheral A term use
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Glossary G-33 primary display The d
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Q Glossary G-35 QoS See quality of
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Glossary G-37 Request for Comments
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Glossary G-39 security Making compu
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Glossary G-41 Simple Mail Transfer
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Glossary G-43 subnet mask A 32-bit
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Glossary G-45 tracert A Trace Route
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Glossary G-47 USB See universal ser
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Glossary G-49 Winnt.exe The command
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