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MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing ...

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5-58 Chapter 5 Configuring Windows XP Professional<br />

Troubleshooting Lab<br />

You are working as an administrator for a company named Contoso, Ltd., a national<br />

distributor of paper products. Marcel, a user in the Sales department, reports that he is<br />

having a problem with his computer running Windows XP Professional. When he starts<br />

his computer, the startup process gets as far as the Windows logo screen and then fails.<br />

Marcel sees a blue screen with a lot of text on it, and then the computer restarts. The<br />

computer does this over and over again.<br />

1. What is happening to Marcel’s computer?<br />

2. You can start Marcel’s computer successfully in safe mode. You want to see the<br />

Stop error. What should you do?<br />

3. After researching the Stop error on Marcel’s computer, you have determined that<br />

a damaged paging file is causing the stop error. You need to remove the paging<br />

file from Marcel’s computer. How would you do this?<br />

4. After removing the damaged paging file, you need to create a new paging file. You<br />

want Windows to manage the paging file size. How would you do this?

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