FTOS Configuration Guide for the C-Series - Force10 Networks

Configuring Action List (Event-based Type-5) Messages
This is an optional task that you can perform to have FTSA gather information relevant to certain
conditions. To use this feature, you have two basic tasks:
• Configuring contact information for Action List (type-5) messages on page 662
• Configuring FTSA event handling on page 662
These are type-5 messages; see Figure 467 on page 667. Note that FTSA cannot send emails for events
when the chassis restarts, such as failover, reboot, and RPM over-temperature.
Configuring contact information for Action List (type-5) messages
You have the option of having the Action List messages include various types of contact information.
While you can configure the contact fields to contain other strings of characters than were intended in the
design, be advised that the message format uses XML tags to surround each field, and the tag names
emulate the field names, for example .
Step Command Syntax Command Mode Purpose
1 call-home CONFIGURATION This command has two functions:
• Start FTSA.
• Enter the CONFIGURATION (conf-callhome)
mode, from which you can optionally enter any of
the following commands.
2
3
contact-address string CONFIGURATION
(conf-callhome)
contact-email address CONFIGURATION
(conf-callhome)
4 contact-name name CONFIGURATION
(conf-callhome)
5 contact-notes string CONFIGURATION
(conf-callhome)
6 contact-phone name CONFIGURATION
(conf-callhome)
Configuring FTSA event handling
Enter a customer contact address (up to 100
characters).
Enter a customer contact email address.
Note: This is not the address to which FTSA
messages will be sent. (See Designating recipients of
FTSA email messages on page 657).
Enter a customer contact name (up to 25 characters).
Enter comments to be included in the configuration
database and in Action List messages.
Enter a a customer phone number.
After executing the call-home command, as above, to enter the CONFIGURATION (conf-callhome)
mode, you can use the following procedure to create a policy that consists of a matched set of tests and
actions, and, optionally, a case number. The act of creating the policy also enables it.
You can use the procedure up to three times to have three concurrent policies running. You can then either
disable a policy or modify it.
662 Force10 Service Agent