FTOS Configuration Guide for the C-Series - Force10 Networks

— CP trace log file (look for a filename with the phrase “failure_trace”) in the TRACE_LOG_DIR
— RP and/or CP sysinfo file in the CRASH_LOG_DIR, as explained above
Bootup Diagnostics
During bootup and reset of a card, diagnostics check the status of key hardware sub-components and verify
that all ASICs initialize successfully.
Recognizing Bootup Failures
Any detected failures or errors during bootup are reported via Syslog. The messages in Table 70 and
Table 71 might be reported for line card failures and RPMs, respectively.
Table 70 Line Card Boot Up Failure Syslog Messages
%CHAGT-5-LINK_STATUS_DOWN: Link status bad for port pipe [number] on line card [number]
%CHAGT-5-PORT PIPE DOWN: Port pipe [number] down or errored on line card [number]
Table 71 RPM Boot Up Failure Syslog Messages
%CHMGR-2-RPM_ISOLATED: Active RPM is unable to talk to line cards
%CHMGR-3-RAM_STANDBY_RPM_FAULT: Secondary RPM fault detected
%CHMGR-3-RPM_POST_PORTPIPE_FAIL: RPM port pipe fails on boot up test
%CHMGR-3-RPM_DRIVER_OPEN_FAIL: RPM driver open fails on boot up
%CHMGR-3-RPM_SWITCH_OPEN_FAIL: RPM switch driver fails on boot up
%CHMGR-3-RPM_POST_RTC_FAIL: RPM RTC fails on boot up test
Troubleshooting Bootup Failures
If these messages are seen, collect the output of the show console lp and show tech commands and
contact the Force10 Networks Technical Assistance Center.
Environmental Monitoring
All C-Series components use environmental monitoring hardware to detect overtemperature, undervoltage,
and overvoltage conditions. Use the show environment command to monitor the components for any
major or minor alarm conditions. The output in Figure 491 displays the environment status of the RPM.
FTOS Configuration Guide, version 7.7.1.0 695