Chapter 2 - P rogramme 1 - Department of Defence

Service Delivery Improvement Plan
| Department of Defence |
Table 10.1 Main Services as Identified by the Auditor-General’s Report for FY 2007/08
Main Services Primary Clients Secondary Clients Standard of Service
Military Skills
Development System
(MSDS)
DOD Youth
Foundation Training
Programme (YFTP)
DOD (Services and
Divisions)
DOD (Services and
Divisions)
Defence Act
personnel and Public
Service Act personnel
Defence Act
personnel and Public
Service Act personnel
Table 10.2 Consultation Arrangements With Clients
Intake of 3 616 MSDS
recruits
Train 250 YFTP
learners who will be
qualified to join the
SANDF
Actual Achievement
Against Standards
A total of 3 417 members
entered the MSDS for a
two-year contract during the
reporting period. During
the reporting period, 326
members accepted a Core
Service System (CSS) contract
before completion of the
contract period. Of the
1 882 MSDS members that
successfully completed their
two-year MSDS contract
periods in December 2007, a
total of 1 654 accepted CSS
contracts thereafter.
A total of 240 learners
successfully completed the
programme, and 180 learners
were taken into full-time
employment of the DOD.
The rest of the learners were
released into the open labour
market with prospects of
being employed.
Type of Arrangement Primary Clients Secondary Clients Actual Achievements
Human Resource Board Services and Divisions Defence Act personnel and
Public Service Act personnel
Departmental Programme and
Budget Evaluation Committee
(DPBEC)
Table 10.3 Service Delivery Access Strategies
Services and Divisions Defence Act personnel and
Public Service Act personnel
Monthly meetings with all HR
representatives of the Services
and Divisions.
Four sittings annually with
representatives of the Services
and Divisions.
Access Strategies Actual Achievements
HR Planning Board Scheduled monthly meetings with HR planners from the
Services and Divisions.
Career Management Forum Scheduled monthly meetings with career managers from the
Services and Divisions.
Table 10.4 Service Information Tools
Types of Information Tools Actual Achievements
Policies and directives Promulgated and updated annually.
HR website Updated weekly with information about DOD HR functions
and activities.
SA Soldier Monthly publication that includes article focusing on HR
activities.
Information bulletins Published to inform about developments within the HR
fraternity in the DOD.
179 Annual Report FY 2007 - 2008
| Chapter 10 - Organisational Structure and Human Resources |