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Chapter 2 - P rogramme 1 - Department of Defence

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and functions in achieving the DOD’s mission and<br />

vision. DCC received guidelines to increase and<br />

improve its corporate communication efforts in order<br />

to ensure stronger public awareness, understanding<br />

and support <strong>of</strong> <strong>Defence</strong>, and to develop and refocus<br />

corporate communication to be able to effectively<br />

support operations in the Region. The management<br />

<strong>of</strong> relationships between the DOD and its key<br />

stakeholders will focus communication efforts to<br />

address the credibility <strong>of</strong> the <strong>Department</strong>, with regard<br />

to financial management and defence spending.<br />

DCC is, however, still experiencing a major lack <strong>of</strong><br />

capability regarding its ability to fully achieve its set<br />

objectives. This is mainly due to a lack <strong>of</strong> skilled and<br />

experienced corporate communication specialists<br />

and posts. One <strong>of</strong> the management interventions<br />

by Directorate Corporate Communication to<br />

overcome this challenge was the identification and<br />

employment <strong>of</strong> four interns for a period <strong>of</strong> one<br />

year, as part <strong>of</strong> Government’s ASGISA incentives<br />

to reduce joblessness by providing job opportunities<br />

and skills development to unemployed graduates.<br />

Expanding its communication efforts in support<br />

<strong>of</strong> departmental objectives, however, remains a<br />

challenge.<br />

DCC continues to focus its communication efforts<br />

on the achievement <strong>of</strong> consensus on defence among<br />

all its key stakeholders, i.e. to promote the role<br />

<strong>of</strong> the DOD and the SA National <strong>Defence</strong> Force<br />

(SANDF) in its commitment to peace and stability<br />

on the Continent. The overarching communication<br />

| <strong>Department</strong> <strong>of</strong> <strong>Defence</strong> |<br />

challenge for DCC related to this objective remains<br />

to promote the role <strong>of</strong> the DOD, and in particular<br />

the SANDF, in a peacetime scenario, given its low<br />

level <strong>of</strong> visibility internally.<br />

The establishment <strong>of</strong> the new DCC structures is still<br />

in process, in accordance and in alignment with the<br />

restructuring process <strong>of</strong> the broader <strong>Department</strong>.<br />

The effectiveness <strong>of</strong> internal communication in<br />

the DOD depends on the partnership between the<br />

command and management cadre at all levels and<br />

their corporate communication staffs. The role <strong>of</strong><br />

corporate communication as a management function<br />

remains a key challenge to DCC at all levels.<br />

Measurable Objective<br />

Corporate Communication provided defence<br />

communication policy, strategy and plans in<br />

accordance with DOD policy and national<br />

(Government Communication and Information<br />

System) policy. It also provided a centralised<br />

corporate communication capability, services and<br />

products in order to enable effective, efficient,<br />

interactive two-way communication between the<br />

DOD and its publics/stakeholders.<br />

Outputs<br />

Table 2.29 Outputs <strong>of</strong> Corporate Communication for FY 2007/08<br />

Details <strong>of</strong> the outputs <strong>of</strong> Corporate Communication<br />

are shown in Table 2.29.<br />

Output Performance Measure Targets Actual Achievement<br />

Subp<strong>rogramme</strong>: Corporate Communication<br />

Strategic direction in respect Level <strong>of</strong> credibility <strong>of</strong> Credible communication Fully achieved. The research<br />

<strong>of</strong> corporate communication communication advice advice to the MOD and DOD findings from IG and GCIS<br />

to the DOD by providing<br />

continue to reflect growing<br />

defence communication<br />

public confidence in the<br />

advice, policy, strategy and<br />

performance <strong>of</strong> the DOD.<br />

plans in accordance with<br />

Continuous communication<br />

DOD policy and national<br />

advice and guidelines are<br />

(GCIS) communication policy<br />

provided at all management<br />

levels, e.g. DSC and PDSC.<br />

Level <strong>of</strong> coordination <strong>of</strong> Coordinated DOD corporate Fully achieved. The DOD<br />

communication efforts communication efforts Corporate Communication<br />

Strategic Business Plan and<br />

Strategy continue to serve as<br />

guidelines for the coordination<br />

<strong>of</strong> DOD communication<br />

efforts. Corporate<br />

Communication Staff<br />

Council is fully functional to<br />

ensure the coordination <strong>of</strong><br />

communication plans and<br />

p<strong>rogramme</strong>s.<br />

79 Annual Report FY 2007 - 2008<br />

| <strong>Chapter</strong> 2 - P<strong>rogramme</strong> 1: Administration |

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