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the impact of the macro-environment is more felt by famous artists or groups of artists, these<br />

factors create a background of the favourable or unfavourable environment for all people.<br />

This background does not depend on their activities and either stimulates or blocks their<br />

creativity. The biggest impact on human creativity, however, is made by a close environment,<br />

the so-called micro-environment (family, school, work).<br />

The goal of this article is review scientific literature and to analyse creativity-friendly<br />

organisational environment in the context of knowledge potential. To achieve this goal, the<br />

following objectives were set:<br />

analysing the concept of knowledge potential and the importance of creativity in the<br />

structure of knowledge potential;<br />

reviewing scientific literature critically from the perspective of creativity concept and<br />

clarifying the definition of creativity;<br />

clearing up characteristics of the organisational environment, important for the<br />

development of creativity;<br />

conducting a research in small enterprises to determine the suitability of the<br />

environment for creativity;<br />

To this end, the article employs methods of scientific literature analysis, abstraction,<br />

synthesis, and questionnaire survey.<br />

The importance of creativity in the structure of knowledge potential<br />

Knowledge as the object of investigation goes back to the times of Socrates (469–399 B.C.),<br />

Plato (427–347 B.C.) and Aristotle (384–322 B.C.). Kriščiūnas and Daugėlienė (2006) point out<br />

Plato’s characteristics of knowledge, explaining the philosopher’s definition of knowledge:<br />

knowledge must be accurate and true; a man cannot know and not know at the same time;<br />

symbols without understanding cannot be treated as knowledge; knowledge is created for the<br />

sake of other knowledge.<br />

The modern perception of knowledge is associated with works of Drucker, Peter (1969), Bell<br />

(1973), Toffler (1980), Ackoff (1989), Argyris (1993), Nonaka, Takeuchi (1995) and other<br />

scientists, many of whom have a similar perception and definition of knowledge<br />

(Skačkauskienė, Katinienė, 2015). The concept of knowledge is wide and covers a variety of<br />

fields (philosophy, mathematics, management, mechanics, architecture, etc.). Knowledge has<br />

many different purposes (domestic, learning, professional development) (Bivainis, Morkvėnas,<br />

2008).<br />

Knowledge is based on data and information. Data processing creates information, and<br />

information processing gives knowledge (Figure 1). Knowledge used by a person requires data<br />

which are transformed into information (data are input and information is output) and have a<br />

greater value in solving problems, formulating, evaluating, adopting and implementing<br />

decisions (Raudeliūnienė, Račinskaja, 2014).<br />

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