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Conclusions
Although this research is still ongoing and progressive results will refine our first findings,
preliminary results show that Flemish SME, especially those facing problems, are still facing
major challenges in terms of monitoring external factors as an innovation trigger. More than
half of the Belgian enterprises do not innovate at all, and small enterprises are even subject
to more inferior results. Governmental innovation support is demand-driven and hence
aimed at the 'stronger' and more innovative enterprises.
Interviews with innovative small enterprises reveal a very open view towards the world,
especially by travelling and intensive networking activities. Managerial behavioural aspects
are dominant key factors to connect the dots.
The large network that defines innovative enterprises is often absent in SME in need. Extra
tools to support innovation are regarded as unnecessary by the stronger enterprises,
whereas in the case of SME in need, the supporting tools or activities, in cooperation with
the guidance of accountants or consultants, can be of major value for non-innovative small
enterprises. Fear and a lack of absorptive capacity are strong factors to be taken into
consideration while developing genuine tools or activities to trigger innovation are valuable
assets. In the contextual multiple helix innovation model, the connection between
partnerships and the DEPEST-analysis is evaluated as a necessary innovation system for
SME.
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