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No. Competence Score Group No. Competence Score Group
7. Ability to work in
a team
8. Leading with
target in mind
5.35 S/P 15. Energy 5.00 A
5.35 A/F 16. Dialog ability
(customer
orientation)
4.95 S/P
The dominant competencies of entrepreneurs working in international markets depend on
two competencies groups: activity and decision making (A) and social-communicative (S). In
the group of activity and decision making competencies (A) there were six competencies
assessed by the highest points: the ability to make decisions, leading with target in mind,
initiative, ability to try new things, acting with the result in mind, energy. The dominant
competencies were explained by the experience of the respondents' everyday activities
when they needed to make quick decisions, which allowed them to achieve goals and
ensured the fulfilment of obligations to customers and partners.
In the group of social-communicative (S) competencies the dominant competencies were
selected: the ability to communicate, ability to solve conflict, ability to solve problems, ability
to work in a team and be customer-oriented. This demonstrates the fact that in
international business it is of utmost importance to maintain the dialogue and seek for
unanimous decisions considering the interests and goals of an enterprise. Communication
includes not merely the provided information but also the ability to listen considering the
opinion of other participants - this allows establishing cooperation with the representatives
of different interest groups: clients, suppliers, partners, etc.
In the group of personal competencies (P) the following competencies were highlighted:
reliability, openness to change and self-management. Professional - methodological
competencies (F) - the least significant bit in the competence group. Respondents discerned
the planning behaviour and market knowledge. It should be admitted that this attitude of
respondents was determined by the fact that professional competencies are considered as
compulsory and essential ones in any professional activity.
In the second research stage a semi-standardized interview was used to interview eight
experts, representatives of top management level in international business chosen
randomly. All the respondents had an experience of not less than fifteen years of activities
in international markets and were business owners, shareholders or partners.
This interview was aimed at discerning general competencies that were considered as
ensuring success in business activities, the importance of professional competencies that
were essential in crisis situations and expectations of experts regarding the staff
competencies. The result of the second research stage is a provided list of essential
entrepreneurial competencies necessary for working in international markets.
Competencies discerned by experts were described using the definition of competencies
provided in the questionnaire KODE®X. On the basis of this assessment eight
entrepreneurial competencies of the sixteen competencies provided in the first stage were
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