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11. Aping: a copy cat is possible but to a limited extent;<br />

12. Intellectual shortage: competent personnel in theory and practice is required;<br />

13. Money: not too little (limits possibilities) nor too much (limits sense of<br />

creativity);<br />

14. Price: high margins on existing offers brake to innovation need;<br />

15. Methods: when the means becomes the end;<br />

16. Insufficient idiocy: failure must be possible as well as trial and error<br />

17. One reality: every level within a company has its own truth in which light the<br />

innovation should be seen and considered; there cannot be one truth for all<br />

levels;<br />

18. According to Koops these 8 success factors and 17 fail factors are not only<br />

relevant for innovation but also for change processes (15).<br />

Adaptive organisations<br />

Aalbers & de Valk, J. (2013) describe those organisations that embrace the open innovation<br />

principle (Chesbrough, 2003; 2006) and use knowledge flows from outside the organisation<br />

as adaptive organisations. Those organisations able to implement open innovation in the<br />

normal organisation process perform better in innovation and client involvement. The main<br />

issue is to find a proper way to define and frame ideas and knowledge provided by external<br />

actors towards the internal innovation process (Vanhaverbeke, 2006). Gommer (2004)<br />

advises to map relevant trends by talking to frontrunners in order to not just know the<br />

externals of it but to understand the underlying meaning. Leadbeater (2010) encourages<br />

conversation with users of different feather as the difference in ideas and viewpoint<br />

enriches the ground for innovation.<br />

According to Aalbers & de Valk, three types of ‘idea brokers’ are necessary: explorer,<br />

connector and sponsor. The interaction of these three roles provides great opportunities to<br />

close the gap between external knowledge needed for innovative solutions and the final<br />

step towards a genuine adaptive organisation.<br />

From absorptive capacity to connecting capacity<br />

This definition is strongly related to the term ‘absorptive capacity’. Absorptive capacities<br />

can be described as the ability of firms to recognize, assimilate and apply new knowledge<br />

for the benefit of their business performance. These are key elements to a firm’s ability to<br />

innovate. The nature of the concept involves three basic capacities in relation to new<br />

knowledge: recognition of its value, its assimilation and its application for commercial<br />

purposes (Innovation Policy Platform, 2015). As Chesbrough (2010) suggests, open<br />

innovation poses particular challenges for SME because of their relative lack of capacity to<br />

both seek and absorb external knowledge. Also Roper & Dundas (2015) found evidence<br />

from studies of innovation in small and medium enterprises emphasizing the importance of<br />

external knowledge in contributing to firms’ innovation success (Vahter, Love, and Roper,<br />

2013). This emphasizes the role of absorptive capacity and firms’ capabilities of integrating<br />

external and internal knowledge in successful innovation (Roper & Dundas, 2015).<br />

In addition to the concept of absorptive abilities, the term ‘connecting capacity’ can be<br />

added. Connecting capacity involves not only the abilities to seek and absorb external<br />

40

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